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Receptionist

1 month ago

Sturgeon Bay, United States Boys & Girls Club of Door County Full time

Job Title:  Clubhouse Receptionist

Company: Boys & Girls Clubs of the Bay & Lakes Region

Location:  Boys & Girls Club of Door County, 55 S 3rd Ave, Sturgeon Bay, WI

About Us: The Boys & Girls Clubs of the Bay & Lakes Region is dedicated to providing a safe and positive environment where young people can learn, grow, and succeed. We offer a range of programs and activities aimed at enriching the lives of our members and fostering their personal and academic development.

Position Overview: The Clubhouse Receptionist helps to provide quality member service by creating a welcoming environment and ensuring the safety of Club members and visitors upon entering and exiting.  This position is responsible for a wide range of tasks that are essential to the smooth running of the Clubhouse, including answering the phone, greeting members and visitors and directing them to the appropriate areas, and administrative duties that support daily operations.

Key Responsibilities:

Maintains the safety, security and appearance of the front desk. Creates a positive first impression of Club ensuring visitors and callers receive a warm, prompt and professional greeting that conveys an attitude of helpfulness and welcome. Ensures the lobby, waiting area and reception desk are clean, neat, organized and stocked with sufficient supplies.  Checks members in and out of the building and monitors and tracks all visitors. Leads efficient walkie communication practices to ensure a quick transition for members entering and exiting the club. Maintains and orders supplies, tracking orders, making returns as needed and distributing among staff. Enters and assists families with application intake, daily and program attendance, parent information, and member files using My Club Hub system. Collects membership fees with applications and issue paid receipts. Mail pick-up, sorting and distribution. Gather purchase receipts and record in spreadsheet.. 

Qualifications:

High School Diploma or equivalent required.   Multiple tasks and responsibilities are organized in priority order in a manner that fulfills daily responsibilities while continuing to make progress towards longer-term objectives. Must possess excellent written and verbal skills. Must be proficient in Microsoft Office, including Word, Excel and Outlook. Must be willing to learn membership data management system. Must have the ability and desire to work with a diverse population of youth. Must have the ability to work independently and efficiently with limited direct supervision.

Schedule: Mondays - Fridays, 12p - 5:30pm

Pay: Starting at $17.00/hour (based on experience)