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Receptionist - Salon Team Member

2 months ago

Sturgeon Bay, Wisconsin, United States Great Clips Full time

About Great Clips

Great Clips is a leading provider of hair salon services, committed to delivering exceptional customer experiences through a team-based approach.

Job Summary

We are seeking a highly motivated and customer-focused Receptionist to join our team at a busy salon in [location]. As a Receptionist, you will play a critical role in ensuring a great experience for our customers from check-in to service completion.

Key Responsibilities

  • Warmly greet customers and communicate Great Clips processes, online check-in, and wait time monitor
  • Process transactions and issue receipts
  • General knowledge of retail products and ability to make recommendations
  • Manage customer flow between check-in and service
  • Maintain cleanliness and sanitation of the front desk and lobby area
  • Manage phone calls and inform customers about services
  • Update customer records with contact information
  • Assist stylists in maintaining salon cleanliness and sanitation
  • Commitment to work a flexible schedule, including peak times
  • Dedication to great customer service
  • Ability to work in a fast-paced environment
  • Ability to efficiently and effectively resolve customer issues

What We Offer

As a Receptionist at Great Clips, you will enjoy a competitive hourly rate of $11.00, paid holidays, paid vacation, life insurance, and 401(k) after one year of service. We offer a dynamic and supportive work environment, with opportunities for growth and development.