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Warranty/Lemon Law Analyst

2 months ago

Plano, United States Toyota North America Full time

Excited to grow your career at Toyota?

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply

Our people make all the difference in our success.

To save time applying, Toyota does not offer sponsorship of job applicants for employment-based visas or any other work authorization for this position at this time.

What we're looking for

Toyota's Legal Department (Toyota Legal One, or TL1) is looking for a passionate and highly-motivated Warranty/Lemon Law (W/LL) Analyst.

The primary responsibility of this role is to provide litigation and project management support to the TL1 W/LL Paralegal Case Managers and Managing Counsel in all aspects of overseeing a high-volume portfolio of W/LL lawsuits, claims, and other customer issues.

Reporting to the Managing Counsel- Business Litigation and Warranty/Lemon Law, the person in this role will support TL1's objective to strategically and efficiently manage W/LL litigation and related matters.

What you'll be doing

Support TL1's W/LL Paralegal Case Managers and Managing Counsel in overseeing a high-volume W/LL litigation and claims portfolio, with responsibilities including:Obtaining and managing customer and vehicle documents and other information needed for case evaluation and discoveryCreating and updating reports on new matters, trial docket, and significant eventsManaging the vehicle buyback processOverseeing completion of discovery, settlement documentation, and timely case closingsSupporting teams responsible for pre-lawsuit W/LL claims evaluation process Track and monitor W/LL budget, case statistics, key performance indicators (KPIs), and other analyticsFacilitate communications and respond to requests from outside counsel and business clientsHandle special projects and other matters as request to support the Litigation Group and TL1
Qualifications/ What you bring

Bachelor's degree required or equivalent experienceExperience as a paralegal or case assistant at a law firm or corporate law department,Experience with document and matter management systemsProficiency in Excel and running reportsStrong ability to multi-task, prioritize, and manage high-volume of work, including supporting multiple individualsStrong ability to work independently, take initiative, and proactively communicate with your teamStrong attention to detail and follow-throughStrong customer focus and interpersonal skills
Added bonus if you have

Paralegal Certificate (ABA-certified legal assistant program)Experience supporting litigation teams and litigation case managersExperience in the automotive industry, particularly warranty/lemon lawExperience with data analysis or financial analysis including proficiency with tools like Excel, SQL, and data visualization software like Tableau or Power BI
What We'll Bring

During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include:

A work environment built on teamwork, flexibility and respectProfessional growth and development programs to help advance your career, as well as tuition reimbursementTeam Member Vehicle Purchase DiscountToyota Team Member Lease Vehicle Program (if applicable)Comprehensive health care and wellness plans for your entire familyFlextime and virtual work options (if applicable)Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contributePaid holidays and paid time offReferral services related to prenatal services, adoption, childcare, schools and moreFlexible spending accountsRelocation assistance (if applicable)
Job Posting End Date :
08/3/2024 at 12AM US/Central

Management Level :
14