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Supply Chain Analyst

1 month ago

Philadelphia, United States FreedomPay Full time

The FreedomPay Commerce Platform is the technology of choice for many of the largest companies across the globe in retail, hospitality, lodging, gaming, sports and entertainment, foodservice, education, healthcare and financial services. FreedomPay’s technology has been purposely built to deliver rock solid performance in the highly complex environment of global commerce. The company maintains a world-class security environment and was first to earn the coveted validation by the PCI Security Standards Council against Point-to-Point Encryption with EMV standard in North America. FreedomPay’s robust solutions across payments, security, identity and data analytics are available in-store, online and on-mobile and are supported by rapid API adoption. The award winning FreedomPay Commerce Platform operates on a single, unified technology stack across multiple continents allowing enterprises to deliver a consistent, repeatable experience on a global scale. FreedomPay is a fast paced, high growth company with a great culture with competitive benefits and compensation with a business casual atmosphere.


The Supply Chain Analyst is primarily responsible for Sales Order/Purchase Order (PO) creation, Invoice Reconciliation/Closure, and Return Authorization (RMA) processing.


You will work closely with customers and partners across enterprises large and small and maintain contact with vendors for PO and RMA submission in order to ensure a continuous supply of goods.


The Supply Chain Analyst works closely with Management, Customer Success Managers, Deployments, Engineering, Product, IT, external vendors, and technical support teams.

Key Responsibilities

  • Order management and invoice reconciliation for froward and reverse logistics.
  • Support management with risk assessments and mitigation activities for upcoming fulfillment requests.
  • Propose and implement solutions to improve demand forecast accuracy.
  • Address day to day fulfillment and demand-related issues in a timely and effective manner.
  • Assist in developing annual budgets and cost-effectiveness initiatives.
  • Coordinate with domestic and international business partners to monitor and maintain optimal inventory levels.
  • Collect data and report on supply chain operations.
  • Analyze data to improve areas of supply chain operations to improve efficiency.
  • Develop and execute projects to enhance supply chain operations.
  • Assess vendor operations and enforce compliance with quality standards.
  • Consistent exercise of independent judgment and discretion in matters of significance.
  • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
  • Develops and maintain close relationships with vendors.
  • As company portfolio develops, creates and manages items and item groups in ERP system for use by team.
  • Coordinates vendor participation in certification of new products.
  • Other duties and responsibilities as assigned.

Required Skills and Education

  • Bachelor’s degree in Supply Chain, Business, Logistics or equivalent
  • Experienced with NetSuite ERP
  • Intermediate Excel skills- ability to create a pivot tables, VLOOKUP
  • 1 - 2 years of relevant work experience in operations, planning & project management
  • Excellent verbal and written communication skills with the ability to communicate to senior level management; excellent collaboration & interpersonal skills with a track record of relationship building
  • Self-starter with strong time management & prioritization skills with a demonstrated ability to execute multiple tasks & excel in a fast paced, results-oriented work environment
  • Has business and supply chain acumen, understanding why things must get done as much as when and how they must be done
  • Direct experience in fast-paced technology, new media industry, consumer electronics, or payment products preferred
  • Supply Chain accreditation a plus

As the fastest growing commerce company in the industry, we offer the opportunity for tremendous upward mobility within the company as well as development and professional growth opportunities. FreedomPay's fulltime roles provide exceptional benefits including medical, prescription, dental and vision coverage, Life Insurance, Retirement Plans with company match, commission sharing plan, flexible hybrid working environment, and great parental and other leave programs. All positions must be able to successfully pass a background check as well as a credit check.