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Office Manager

2 months ago

Bloomington, United States SERVPRO of BloomingtonGibson CityS. McLean County Full time
SERVPRO of Bloomington/Gibson City/S. McLean County is hiring an Office Manager BenefitsSERVPRO of Bloomington/Gibson City/S. McLean County offers:
  • Competitive compensation
  • Superior benefits
  • Career progression
  • Professional development
And more As the Office Manager, you will be responsible for hiring, managing, training, and motivating the SERVPRO® office team. You will oversee all accounting functions, administrative activities, and ensure customer satisfaction.  Key Responsibilities
  • Assist in hiring personnel and ensure employment best practices and compliance
  • Manage the training and development plans for team
  • Oversee performance management for team
  • Deliver financial reporting as needed
  • Verify and analyze franchise performance reports
  • Assist with staffing and compensation plan as needed
  • Intake and enter leads into system
  • Run daily schedule for field crews
  • Order supplies for office and warehouse
  • Invoicing
  • Manage accounts payable and accounts receivable
  • Produce on-call schedule 
  • Track vehicle maintenance
  • Answer calls and put customers in contact with proper personnel
  • Document and inspect files for accuracy
  • Audit uploaded files prior to submitting to partners
 Position Requirements
  • High school diploma/GED; Associate degree or Bachelor’s degree preferred 
  • At least 1 year of management and/or supervisory experience
  • At least 3 year of customer service and/or office-related experience 
  • Excellent written and verbal communication skills
  • Exceptional organization and planning capabilities, strong attention to detail
 Skills/Physical Demands/CompetenciesThis is a role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law Each SERVPRO® Franchise is Independently Owned and Operated.  All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise.  Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever.  All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws.  All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them. Compensation: $19.00 - $25.00 per hour

Picture yourself here fulfilling your potential.

At SERVPRO®, you can make a positive difference in people’s lives each and every day We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy We look forward to hearing from you.


All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.