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Office Manager
2 months ago
The Office Manager is responsible for overseeing the daily operations of the Association, ensuring compliance with governing documents, and providing exceptional customer service to residents. This role requires strong organizational and communication skills, as well as the ability to multitask and prioritize duties.
Key Responsibilities- Manage the Association office, including responding to resident inquiries and requests in a timely manner.
- Ensure compliance with Association governing documents and policies.
- Coordinate maintenance schedules and work with on-site staff to ensure smooth operations.
- Provide individualized communications to residents regarding building activities and issues.
- Manage building information, including owner and renter data, and distribute memos and newsletters via Connect.
- Oversee on-site staff and contractors, ensuring they communicate effectively with residents and adhere to Association policies.
- Submit charge forms and review vendor invoices in a timely manner.
- Review and approve payroll in ADP and make corrections as necessary.
- Associate or bachelor's degree in a related field.
- Previous Association management experience or a general understanding of Condo Associations.
- Excel, Outlook, and Word experience.
- Customer service-focused and able to work effectively in a team environment.
- Ability to multitask and prioritize duties, with a proactive and deadline-oriented approach.
The physical demands of this role include standing, sitting, and walking throughout the property, with the ability to lift/move up to 30 lbs. and use a keyboard.
