Office Manager
2 weeks ago
Red Dingo Inc is seeking a highly organized and detail-oriented Office Manager to oversee our US operations. This full-time office-based position reports to the General Manager in Sydney, Australia.
The successful candidate will be responsible for ensuring all departments in our US office run smoothly and efficiently. This includes managing a tight-knit team of 7 members across sales and operations, communicating with internal staff to ensure they have what they need to perform their roles, and addressing any issues that may arise.
The ideal candidate will have prior experience managing a small team, exceptional time management skills, and above-average computer skills. They will also be able to learn processes and systems quickly and have excellent verbal and written communication skills.
Responsibilities include:
- Managing the stock forecasting and ordering process alongside the Warehouse Manager and Account Managers
- Overseeing the maintenance of the engraving machines and ensuring our orders are processed on time and at first-rate quality
- Assisting the team with managing customer inquiries via phone, email, and chat
- Overseeing the dispatch of wholesale and consumer orders to ensure they are processed efficiently and accurately
- Developing the team to support business growth, including the hiring of additional staff when required
- Managing office and warehouse supplies
- Solving problems with both customers and internally to keep things running smoothly
- Liaising with the international offices, including weekly calls with the Sydney office
- Where required, assisting the warehouse to fulfill orders during busy periods which may involve picking and packing orders
Desired Skills:
- High school diploma/GED required
- Prior experience managing a small team
- An attitude to do whatever it takes to get things done to a high standard
- Exceptional time management skills
- Above-average computer skills and know-how in maintaining office equipment and a mechanical aptitude
- Ability to learn processes and systems quickly
- Excellent verbal and written communication skills
- Ability to work well both individually and in a team environment
- Outstanding accuracy, attention to detail, and follow-through
Ability to commute/relocate:
- Monroe, WA 98272: Reliably commute or planning to relocate before starting work (Required)
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