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Manager, PMO

4 months ago

Sunnyvale, United States Intuitive Surgical Full time
Job Description

Primary Function of Position:

The Manager, Program Management organizes has a diverse set of activities of the Program Management Office (PMO) group within the Product Development/Product Changes organization. The PMO group is accountable for leading cross functional teams developing for new products, and consists of project managers, program managers and project coordinators. The PMO group also helps develop processes for efficient product development and design controls in partnership with design engineering and quality.

The Manager, Program Management orchestrates the activities of their staff to deliver compelling final product designs within fast-paced product release schedules. You must be highly organized and detail-oriented, and interact fluidly and effectively with numerous team members and departments. The Manager will have a close working relationship with the Engineering, Quality, Regulatory, Clinical, Human Factors, Manufacturing, Supply Chain, Technical Publications, Training, Service, Finance, and Marketing departments, as well as other program and project managers.

Roles and Responsibilities:

  • Hire and develop a small team of highly capable, professional project managers and coordinators to meet the needs of the Product Design group
  • Ensure team members are trained on company processes and tools for compliance, quality, and efficient planning and execution of product development projects.
  • Act as player-coach for staff by developing their capabilities and provide professional development path
  • Periodically assess staff performance and provide feedback, both formal and informal
  • Help in defining and aligning project goals with business unit and corporate goals
  • Organize and prioritize the work of the teams to accomplish the priorities
  • Help the functional managers of the design group plan and execute the activities required to achieve project goals
  • Facilitate resource planning, load balancing, and priority setting by functional managers by providing clear, concise, actionable data
  • Help resource demand planning for project teams including estimating project work efforts, needs, roles and responsibilities
  • Coach project managers and help resolving resource gaps to manage scope, schedule, and resources for project success
  • Communicate project priorities and key project deliverables and milestones broadly including within the PMO team, cross-functional team members, business unit management, and to shared services management
  • Help project managers in stakeholder communications and alignment
  • Coordinate effectively with a number of other project managers who are driving overall product development programs, to complete project goals, scope, timelines, help functional managers negotiate resources, and schedules
  • Drive cross-functional project teams for larger projects
  • Develop detailed project plans for a cross-functional team focused on all the elements of those programs
  • Conduct weekly team meetings of project teams
  • Be accountable for establishing the meeting agenda, conducting the meeting, publishing meeting minutes, and tracking follow up activities
  • Plan and track the creation of the design history documents for projects by the project teams
  • Facilitate best practices knowledge transfer and feedback to PMO management
  • Enhance department and organization reputation by accepting ownership for accomplishing new and different requests, and exploring opportunities to add value to job accomplishments.