Billing Coordinator

Found in: beBee S US - 1 week ago

Chicago, United States Chapman & Cutler Full time

Chapman and Cutler LLP is seeking a motivated Billing Coordinator to join the Financial Management Department. The Billing Coordinator will provide excellent client service to our attorneys and administrative departments within the Firm as well as Firm clients to address billing-related questions and process Firm client billing and e-billing. The position requires an in-office presence in either the Chicago or San Francisco office, but includes flexibility for some remote work. For hires in the Chicago office, the preferred work schedule is 11:00 a.m. - 7:00 p.m. CT.

The day-to-day responsibilities of the Billing Coordinator will include:

  • Interfaces directly with attorneys and clients to assist in billing questions, issues and client relations
  • Maintains familiarity with all aspects of client billing, including specific client billing requirements and guidelines; communicates changes to department/billing coordinators
  • Meets with and reviews billing information memoranda with designated Partners as needed
  • Prepares bills as instructed by such Partners and follows up on status of unpaid bills as requested by Partners
  • Brings suggestions and ideas to Partners, billing team and management if improvements can be made to internal processes
  • Collaborates with other administrative departments as necessary to discuss billing guidelines and processes
  • Prepares bills as assigned in accordance with established policies and procedures; maintains organized records
  • Provides complete administrative support in the production and delivery of bills, including transmittal documents, PDF assembly
  • Communicates and follows instructions effectively from a diverse group of clients, attorneys and staff; provides information in person, via email or by phone with courtesy and professionalism
  • Follows up with appropriate parties to communicate billing status
  • Troubleshoots and communicates issues with billing; coordinates with the Information Services and Financial Management departments
  • Periodically handles tasks for administrative department heads outside of Financial Management
  • Keeps Supervisor informed of the status of billing work; maintains a calendar of billing deadlines; prepares bills in advance of due dates

Minimum Qualifications:

  • Minimum of two years billing and/or e-billing experience in a legal environment required
  • Proficient in Microsoft Office, particularly Excel and Word
  • Excellent interpersonal skills
  • Self-motivated, proactive, and able to work under minimal supervision
  • Good written and oral communication skills
  • Highly organized with attention to detail
  • Oriented toward teamwork
  • Ability to complete projects within required time frame
  • Ability to proofread invoices for grammatical, typographical, or spelling errors
  • Ability to organize and prioritize numerous tasks and complete them under time constraints
  • Reports to the office and/or begins work from a remote location in a reliable and punctual manner in compliance with the Firm's Attendance and Agile Workplace Policies
  • Committed to following all Firm security protocols and maintaining information security

To apply, please submit a cover letter and resume. All applicants will be considered; however, the hiring decision will be made based on qualifications for the position.

Chapman and Cutler LLP is an Equal Opportunity Employer M/F/D/V/SO.

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