Billing and Collections Coordinator

3 weeks ago

Chicago, United States Axiom Full time

**_Analyst, Client Invoicing, Chicago - Hybrid*_**

**About Axiom**:
Axiom is where legal teams go to find the right talent for everything from routine in-house tasks to complex outside counsel work. Too many legal departments are stuck having to choose between paying the high fees of their law firm, hiring full-time employees they don't need, or turning to a low-cost agency that can't meet their quality standards. At the same time, top lawyers want to work on challenging legal matters, but they want more control over how, when, and where they practice. Both are forced compromises that no one should have to make. Axiom shares and meets the higher standards of its clients and lawyers, with our "work smarter, adapt faster, go further" approach - connecting growing mid-market and Fortune 500 companies with the world's deepest bench of experienced, specialized legal talent.

**About the role**:
We are looking for someone with a passion for detail, teamwork, and best in class for client experience The person will have a background in billing/e-billing and Accounts Receivable.

The Billing and Collections Analyst is expected to perform all job responsibilities with a commitment to providing excellent service to clients, internal teams and finance colleagues while producing a timely and accurate work product. Additionally, the Billing and Collections Analyst is expected to maintain an atmosphere of teamwork and continuous improvement.

**Responsibilities**:

- Proactively seek & provide recommendations to improve existing processes
- Maintain a thorough knowledge and documentation of billing procedures, fee arrangements and client preferences
- Manage billing relationships with both internal sales teams and external clients
- Collaborate with Axiom teams to set up engagements through our ERP system
- Work closely with internal time approvers to generate monthly client invoices and monitor delays effectively
- Prepare weekly billing updates
- Complete requests for supporting documentation required by client
- Ensures the receivables are realized at as close to 100% as possible and collected on a timely manner
- Prepare weekly Accounts Receivable analysis for assigned business teams
- Utilizes firm standard software to identify and prioritize accounts for follow up and monitoring
- Follow-up with e-billing remittances and rejections
- Proactively seek and provide recommendations to improve existing processes

**About you**:
**Requirements**:

- Strong organizational skills, maintenance of detailed records, attention to detail and ability to handle multiple tasks and responsibilities
- Excellent interpersonal skills, and strong verbal and written skills
- Ability and willingness to assess procedures and proactively recommend improvements to existing processes
- Ability and willingness to prioritize and meet strict deadlines
- Ability to anticipate work needs and follow through with minimum direction while adapting to changing priorities and work demands
- Strong proficiency in Microsoft Office Suite
- Experience supporting client-facing team members and willingness to help identify and solve issues
- Ability to maintain a professional demeanor, superb judgment and grace under pressure
- Ability to work in dynamic, fast paced, fast growing company where adaptability is imperative
- Strong executive presence with ability to communicate at multiple levels of an organization
- Bachelor's Degree

**Preferred skills**:

- Any relevant billing experience, law firm experience is a big plus

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