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Senior Manager, Yess Implementation

1 month ago

Chicago, United States YMCA Full time
We are The Y, an association that values and is made stronger by its diverse people

Job Description

The YMCA Enterprise Shared Services (YESS) organization will create a long-term sustainable shared services model to service Y Associations. Its goals include enhancing mission achievement, using advanced data analytics and automation, elevating member experience, and enabling Y Associations to prioritize mission-focused initiatives over back office administrative responsibilities to promote efficiency and collaboration within the YMCA network.

YMCA of the USA is a work from anywhere in the U.S. workplace.

The YESS Implementation Senior Manager - Finance will report to the YESS Migrations Leader. This role will handle the initiation, planning, execution, monitoring, and successful completion of multiple system implementation projects within YESS. This role will manage change management planning and communications for a successful transition for YMCA Associations to YESS - overseeing all efforts for migrating an Association to YESS. This role will work with functional YESS Leaders, Association Leadership, 3rd Party Vendors and others to ensure proper communication between teams and all tasks are planned accordingly. This position will lead a small staff and include:
  • Facilitation and oversight of project, migration efforts, and onboarding support
  • Management of change enablement and communications during migration
  • Development of communication plans and associated materials for YESS and Association Leadership during migration
  • Management of chart of accounts planning and transformation
  • Liaison with Association Sr. Leadership and YESS Leadership
  • Implementation of Association training and system testing documentation
  • Experience in implementing new ERP solutions (Microsoft Dynamics 365 and UKG experience preferred)
  • Demonstrated excellence in communication skills (written, oral) and executive presence


Qualifications

  • Five (5) plus years leading client-facing engagements from inception to completion
  • Five (5) plus years proven change management experience with the ability to build and execute change management strategies
  • Five (5) plus years accounting and bookkeeping experience (YMCA preferred)
  • Three (3) plus years in accounting oversight and management
  • Shared Services experience preferred (YMCA a PLUS)
  • Detail oriented with strong organizational skills
  • Professional presence in communication and demeanor
  • Strong understanding of finance and accounting operations within software
  • Skilled presenter comfortable with clients and stakeholders
  • Strong project management experience
  • Strong Microsoft suite skills
  • Preferred knowledge and experience in Microsoft Dynamics 365, CRM systems (e.g., Salesforce), and/or UKG
  • Preferred experience in systems and data migration and integration - APIs, data analysis, scripting, Python, SQL, advanced Excel, etc.
  • Effective communication skills for interviewing Y Associations on their current state processes and systems configuration


Essential Functions

  • Manages effective communications with Y Associations to ensure the prompt collection of data for all conversion requirements.
  • Supervises pre-go-live conversion of old to new Y dimensions
  • Works with YESS and Association Leadership to refine and complete post go-live chart of account edits and iterations.
  • Properly documents and communications major changes to the chart of accounts
  • Manages and trains team to effectively convert chart of accounts ensuring regulatory compliance and adherence to YESS Standard Operating Procedures.
  • Performs data analysis and communicates effectively with Associations to solve any solve any errors within the chart of accounts conversion.
  • Ensures successful and prompt conversion and migration of all Chart of Account data.
  • Ability to learn and understand YESS services and Chart of Accounts development approach at a strong level.
  • Refines training and testing documents to current needs and Y Association requirements.
  • Communicates with all key Association stakeholders to build training and testing schedules.
  • Verifies trainers and testers are sufficiently prepared to complete testing.
  • Analyzes and adjusts any training and testing procedures to improve efficiency.
  • Facilitate additional training with YESS technology vendors as needed to continue development in training or further review the capabilities during testing.
  • Perform other related duties as assigned.

EFFECT ON END RESULTS/STRATEGIC IMPACT:

Collaboration & Inclusion

Critical Thinking & Decision Making

Functional Expertise & Organization

Management & Leadership

Self-Motivation & Confidence

Cause-Driven Leadership Competencies

  • Values. Demonstrates in word and action the Y's core values of caring, honesty, respect, and responsibility and a commitment to the Y's mission, in all matters at all times.
  • Inclusion. Values all people for their unique talents and takes an active role in promoting practices that support diversity, inclusion, and cultural competence.
  • Relationships. Builds authentic relationships in the service of enhancing individual and team performance to support the Y's work.
  • Communication. Actively listens and proves a true understanding of the needs of the audience.
  • Quality Results. Demonstrates and fosters a strong commitment to achieving goals in a manner that provides quality experiences.
  • Change Capacity. Leads self and others through change by navigating ambiguity appropriately and adapting well to new situations, obstacles, and opportunities.
  • Emotional Maturity. Demonstrates effective interpersonal skills.
  • Self-Development. Dedicated to continual improvement of capabilities as proven through continual expansion of knowledge and skills.