Customer Excellence Specialist
3 weeks ago
- The Guardant Health oncology platform leverages capabilities to drive commercial adoption, improve patient clinical outcomes and lower healthcare costs across all stages of the cancer care continuum.
- The Guardant Health screening portfolio, including the Shield™ test, aims to address the needs of individuals eligible for cancer screening.
- Manage projects related to developing and implementing best practices for the Client Services team, introduce process excellence across the organization to improve overall performance
- Process improvement experience (Lean, Kaizen) is a plus
- 5+ years of customer support/problem solving experience in pharma, diagnostic, medical device, biotech or healthcare setting is desired
- Prior experience implementing knowledge management tools and learning software is preferred
- Experienced with Excel (statistical functions), CRM, data visualization tools (example of tools: Power BI, SFDC, Tableau), learning and quality management software
- Majority of the work is performed in a desk/office environment; however, there may be exposure to high noise levels, fumes, and biohazard material in the laboratory environment.
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Customer Excellence Specialist
3 weeks ago
Palo Alto, California, United States Guardant Health Full timeJob Description The Customer Excellence Specialist will be a key member of the Client Services (Center of Excellence) Organization. This new position will work in a matrix organization to resolve complex issues with customers, train internal and external partners and execute process improvements projects to improve customer experience Provide specialized...
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Customer Excellence Specialist
4 weeks ago
Palo Alto, California, United States Guardant Health Full timeThe Guardant Health oncology platform leverages capabilities to drive commercial adoption, improve patient clinical outcomes and lower healthcare costs across all stages of the cancer care continuum.The Guardant Health screening portfolio, including the ShieldTM test, aims to address the needs of individuals eligible for cancer screening.Manage projects...
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Customer Solutions Specialist
3 days ago
Palo Alto, United States Step Stadia Full timeDo you enjoy working with people? Are you looking for an opportunity to challenge yourself and learn new skills? If you answered yes to these questions then you may just be the person our firm is looking for! We are actively searching for a dedicated customer solutions specialist to add to our diverse team of professionals.Our company acts as the “middle...
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Customer Service/Sales
1 week ago
Palo Alto, United States Home Depot Full timeJob Description Position Purpose: Customer Service/Sales provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify,...
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Unemployment Compensation Specialist
4 weeks ago
Palo Alto, California, United States Pennsylvania State University Full timeUnemployment Compensation SpecialistJOB DESCRIPTION AND POSITION REQUIREMENTS:The Pennsylvania State University is seeking a Unemployment Compensation Specialist to be responsible for the administration and support of the University's unemployment compensation program. The successful candidate will be responsible for the following:Initiate and respond to all...
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Customer Service Manager
3 weeks ago
Palo Alto, United States Stangenes Industries Inc Full timeJob DescriptionJob DescriptionFor over 45 years, Stangenes Industries, Inc. (www.stangenes.com) has been manufacturing critical components for customers in government, industry and research. As an OEM supplier to major medical and industrial equipment manufacturers, we have earned a reputation for quality and reliability at globally competitive prices. The...
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Customer Success Manager
3 weeks ago
Palo Alto, United States Obsidian Security Full timeJob Description Job Description About Us: Obsidian Security was founded in 2017 to solve the unaddressed blindspot of SaaS Security. SaaS applications provide the tools employees need to succeed and hold the business' most critical information. If those tools become unavailable or that data is jeopardized, there is a detrimental impact on the organization....
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Customer Success Manager
1 day ago
Palo Alto, United States Obsidian Security Full timeAbout Us: Obsidian Security was founded in 2017 to solve the unaddressed blindspot of SaaS Security. SaaS applications provide the tools employees need to succeed and hold the business’ most critical information. If those tools become unavailable or that data is jeopardized, there is a detrimental impact on the organization. Obsidian proudly offers the...
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Customer Success Manager
3 weeks ago
Palo Alto, United States Obsidian Security Full timeJob DescriptionJob DescriptionAbout Us:Obsidian Security was founded in 2017 to solve the unaddressed blindspot of SaaS Security. SaaS applications provide the tools employees need to succeed and hold the business' most critical information. If those tools become unavailable or that data is jeopardized, there is a detrimental impact on the organization....
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Client Specialist
3 weeks ago
Palo Alto, United States CH Premier Jewelers Full timeJob DescriptionJob DescriptionAbout CH Premier Jewelers:CH Premier Jewelers is the quintessential jewelry and watch retailer in the California Bay Area's Silicon Valley. We bring an extensive and unrivaled selection of haute horology timepieces, fine jewelry, bridal selection, and gifts & accessories. Join our team at Westfield Valley Fair or Stanford...
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Client Specialist
4 days ago
Palo Alto, United States CH Premier Jewelers Full timeJob DescriptionJob DescriptionAbout CH Premier Jewelers:CH Premier Jewelers is the quintessential jewelry and watch retailer in the California Bay Area's Silicon Valley. We bring an extensive and unrivaled selection of haute horology timepieces, fine jewelry, bridal selection, and gifts & accessories. Join our team at Westfield Valley Fair or Stanford...
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Product Marketing Specialist
3 weeks ago
Palo Alto, United States Predii Full timeAs a Product Marketing Specialist you will play a pivotal role in shaping our Product narrative and driving business growth. As a key member of our Business Development team, you'll collaborate closely with Product Management and Sales to support our marketing strategy. Your responsibilities will include:Sales Enablement, Pre-sales...
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Customer Success Manager
2 weeks ago
Palo Alto, United States Hippocratic AI Full timeAbout Us:Hippocratic AI is harnessing generative AI to augment the workforce of healthcare professionals with an infinitely scalable set of generative AI nursing, care coordination, clinical administration, and customer service agents that unlock an unprecedented level of care and service at low cost without sacrificing quality or safety. Its initial product...
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Customer Success Manager
2 weeks ago
Palo Alto, United States Hippocratic AI Full timeAbout Us:Hippocratic AI is harnessing generative AI to augment the workforce of healthcare professionals with an infinitely scalable set of generative AI nursing, care coordination, clinical administration, and customer service agents that unlock an unprecedented level of care and service at low cost without sacrificing quality or safety. Its initial product...
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Patient Support Specialist
2 weeks ago
Palo Alto, United States Hello Alpha Full timeJob DescriptionJob DescriptionHello Alpha seeks Patient Support Specialists who have a passion for patient advocacy and improving the way people access healthcare today. Under the supervision of a Team Lead, the Patient Support Specialist is responsible for multi-faceted, direct patient interactions ranging from prioritizing and addressing patient service...
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Aesthetic Nurse Specialist
3 days ago
Palo Alto, United States Graw Beauty, Inc. Full timeAesthetic Nurse Specialist Are you an experienced nurse with a passion for aesthetics and a commitment to helping patients achieve their personal goals? Our plastic surgery practice in Silicon Valley is seeking a dedicated Aesthetic Nurse Specialist to join our team. **About Us**: Located in the heart of Silicon Valley, our practice is dedicated to...
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Payroll Specialist/accounting Clerk
24 hours ago
Palo Alto, United States AchieveKids Full time**Payroll Specialist - Accounting Clerk** Job Announcement AchieveKids is committed to supporting high quality, inclusive practices in our schools and programs. The diversity of our workforce and Board of Directors is essential and we are committed to diversity, equity, inclusion, and belonging throughout our company to ensure a wide range of experiences,...
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Palo Alto, United States Samra Organization Full timeJob DescriptionJob DescriptionAre you a customer-oriented individual with a passion for sales and a desire to work from the comfort of your own home? We're seeking a dynamic Customer Service and Sales Support Representative to join our team and help us deliver outstanding service while driving sales and revenue growth. If you're a motivated...
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Shipping & Receiving/Inventory Specialist
3 weeks ago
Palo Alto, United States Hammon Plating Full timeJob DescriptionJob Description Shipping & Receiving/Inventory Specialist Family owned Hammon Plating has been in business since 1969. As a leader in the cleaning and plating industry, we have set the standard with premium processes and procedures...
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Specialist
6 hours ago
Palo Alto, United States HCL Technologies Full timeSailPoint L3 JD Profile Summary: Supported / Implemented SailPoint for medium to large scale customers across various industry verticals. Knowledge of IAM concepts like JML, RBAC, Provisioning, etc. Strong background in coding and development using Java. Demonstrate strong technical skills. Demonstrate strong problem troubleshooting skills. Able to work...