Customer Solutions Specialist

3 weeks ago

Palo Alto, United States Step Stadia Full time

Do you enjoy working with people? Are you looking for an opportunity to challenge yourself and learn new skills? If you answered yes to these questions then you may just be the person our firm is looking for We are actively searching for a dedicated customer solutions specialist to add to our diverse team of professionals.Our company acts as the “middle man” for our clients—we connect them with their target audiences and generate revenue through reliable brand advertising and client-facing. Many years of success working with clients all over the country have led us to become the world's leading provider of technology and communications services. Through our partnership, our Customer Solutions Specialists have been able to foster a culture built around our principles, which define how we approach interactions with our employees, customers, and communities and affect every element of our organization.As a Customer Solutions Specialist, you'll be in charge of your own professional development. To help maintain our high standard for an excellent customer experience, you'll use your unique abilities, desire for growth, and customer service skills and will be responsible for the following:Using targeted marketing lists to identify and pursue new sales leadsProviding customers with products and solutions that help to simplify and organize their livesProcessing sales orders, order changes, installation dates, and cancellationsProviding product sales and support to customers, other Customer Solutions Specialists, as well as our outside sales teamCompleting tasks including

building marketing campaigns, attending live events, and following up on customer enrollmentsExcelling in a team-based, competitive environmentWorking with the account team on the growth and retention of client accountsRequirements of the Customer Solutions Specialist:A high school diploma or GED equivalent is required0 – 3 years of experience working in customer service, sales, retail, or hospitality industriesConsistently reliable transportationAbility to communicate effectively, actively listen, and problem-solveAbility to work well individually and in a team environmentStrong sales and closing skills and the ability to overcome objections

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