Director of Sales
1 month ago
ABC Investments is searching for a director of sales for our Home2 Suites by Hilton Charlotte Northlake. Hotel sales experience is required.
Position Summary:
Develop and implement the total sales and marketing strategy of the hotel to ensure that revenue and room night sales goals are achieved; revenue, sales and marketing strategies are set; tactical plans are created and implemented; and that results are monitored and achieved.
Primary Responsibilities:
• Cold calls and sales calls - goal of 20 quality calls per week
• Prospecting to determine needs
• Solicitation by telephone directory, internet
• Development of all leads
• Pursue the local publications for any type of business, meetings, weddings, etc.
• Recommendations and referrals from existing accounts
• Contact various prospects lists, hotel vendors
• Site visits
• Tracking competitor reader boards
Servicing Accounts
• Always have completed sales convention kits made and easily available to give to clients
• Provide high quality products and service to guests
• Analyze ultimate potential of the account. Set specific goals for increasing the volume of
• Listen to needs and obtain valuable operational information from each account in order to prepare accurate prep sheets and communicate the needs ot the operational departments
• Handle clients complaints tactfully and expeditiously
• Suggest packages and alternate dates if during peak demand periods
• Check and replenish promotional material and promotional items
• Impress, train and educate accounts and their employees in the best way to utilize our property
• Complete sales contact reports and follow up call reports promptly for weekly review
• Keep accurate records and turn in reports for calls made, time worked, expenses, new accounts, new bookings, proposals, tentative and cancellations, sales contracts, BEOs'
• Ensure that guarantee numbers are received 72 hours in advance of any function.
• Send follow up service letters to all accounts
• Ensure that the meeting rooms as set as requested by the meeting planner, include diagrams whenever necessary
Company Relations
• Complete accurate daily sales reports and submit weekly
• Keep the office informed on complaints and praise concerning quality service
• Deploy new and effective sales methods and ideas
• Rush proposals and set up bookings and contracts promptly
• Coordinate and convey all details and information necessary to other hotel departments
• Complete a sales resume form on each group coming into the hotel, distribute at the weekly staff meeting
• Complete a weekly schedule of events of upcoming meetings and events, distribute at the weekly staff meeting
• Represent the company at function and meetings ni a professional manner searching for new contacts and leads
• 8 hour shift
• Monday to Friday
Work Location: In person
If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.
Source: Hospitality Online
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