Director II Account Management

1 month ago

New York, United States Elevance Health Full time

Director II Account Management

Location:  This position will work a hybrid model (remote and office). The ideal candidate will live within commuting distance to New York City, where they will be required to be in person three days a week at the office or at an alternative location serving the market.

The Director II Account Management is responsible for leading their team and directing activities for large group accounts with medical and specialty products to meet client retention and growth goals.

How you will make an impact:

  • Develops strategies and executes client retention and sales plans to achieve membership retention, growth and financial goals.

  • Provides leadership and strategic direction to a high performing account management team.

  • Develops solutions to client requests related to systems, finance, clinical support, etc.

  • Develops and motivates staff to achieve common goals.

  • Develops and implements strategies to create a superior customer value proposition and positions Anthem New York as an industry leader.

  • Assesses staff and collaborates on key decisions to hire and retain the best talent.

  • Leads a successful and transformative shift where needed to drive improved results for clients and their membership.

  • Ensure profitable client retention and support overall strategic direction for New York, one of Anthem's largest and most visible markets.

  • Promotes company culture through building and leading a successful team that is committed to execution, collaboration, and a positive environment.

  • Connect with the external market to maintain competitive differentiation and advantage; consistently monitor market dynamics and customer feedback.

  • Develop and cultivate strong relationships with all stakeholders including clients, brokers, industry groups, regulatory and senior management.

  • Collaborate across the enterprise to drive innovation and improve cost of care and quality of care/outcomes for members, customers, and other key stakeholders.

  • A leader who understands the evolving healthcare market and the potential implications on Anthem's business, including customer segment priorities, the need for greater competitive differentiation, emerging customer needs, value-driven health care, etc.

  • Inspirational leader who can achieve organizational goals and make a difference in the community.

  • Strategic thinker who can create a vision and see the big picture while being authentic and transparent in their vision. Brings high integrity and values ethical behavior.

  • Ability to work effectively and collaboratively in a complex, matrixed organizational structure.

  • Consistent top performer who has an end-to-end team sport mentality to exceed goals.

  • Consistently attracts and hires top talent and develops strong teams.

  • Demonstrates agility and works at a high pace across a wide array of businesses to develop the credibility to achieve results. Distills complex situations or problems and communicates clearly.

  • Demonstrates superior communication, persuasion, and negotiation skills

  • Reports to the RVP/GM of New York and is a key leader in organizational success.

Minimum Requirements:

Requires a BA/BS and a minimum of 8 years of professional/leadership experience; or any combination of education and experience which would provide an equivalent background.

Preferred Skills, Capabilities, and Experience:

  • Excellent managerial and leadership skills strongly preferred.

  • Proven history of retaining and growing membership and identifying innovative opportunities is preferred.

  • Experienced innovator with the ability to move with speed and agility considering the progressive and highly competitive nature of the business.

  • Demonstrated success facilitating strong internal working relationships in a matrix environment.

  • Understands the drivers in the healthcare economy with a demonstrated history of developing strategies to support organic growth initiatives within managed care.

  • Strong financial skills to build and support competitive product positioning and client retention.

  • Experience evolving a value proposition into new and emerging services and profitable revenue streams.

  • A proven manager and leader who builds high-performing teams and creates a culture of performance, transparency, and accountability preferred.

  • An excellent motivator and communicator who is charismatic, enthusiastic, action-oriented, and confident preferred.

  • High integrity and credibility as perceived by all those with whom he/she will work and interact preferred.

For candidates working in person or remotely in the below locations, the salary* range for this specific position is $180,288 to $270,432.

Location: New York.

In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the company. The company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.

  • The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

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