Current jobs related to Call Center Agent - Rock Island - Bally’s Quad Cities Casino & Hotel
-
Call Center Representative
1 month ago
Little Rock, United States GA Foods Full timeJob DescriptionJob DescriptionJob detailsNote: Only Arkansas residents are eligible to apply for this position.Salary$16.75Potential extra earnings: Up to $2/hour Job Type/ScheduleFull-time, M-F,100% RemoteJob DescriptionFor over forty-five years, GA Foods has been creating and delivering high quality nutritious and well-balanced meals to seniors, children,...
-
Customer Care Center Agent
3 months ago
Little Rock, United States Landers Toyota Full timeFor generations, the Landers family has been in the car business. Steve Landers Toyota continues to build its brand on family values and a philosophy of serving its guests, team members, and communities. Every Landers team member is absolutely critical to its success. Our team is seeking a friendly, high energy individual with a positive attitude and serious...
-
Emergency Road Service Call Center Leader
6 days ago
Grand Island, Nebraska, United States Boss Truck Shops, Inc. Full timePosition Overview: The Emergency Road Service Call Center Leader is tasked with overseeing, guiding, mentoring, and directing all tiers of Emergency Road Service Dispatchers within the Call Center. This role is pivotal in ensuring that our customers receive exceptional service, reflecting the company's commitment to excellence. Key Responsibilities: Manage...
-
Call Center Supervisor
4 weeks ago
Grand Island, United States Boss Truck Shops, Inc Full timeOverview JOIN OUR TEAM! Your browser does not support the video tag. The Call Center Supervisor – ERS is responsible for managing, leading, coaching and directing all levels of Emergency Road Service Dispatchers at the Call Center and to serve our customers well by delivering a high standard of efficient customer service representing the...
-
Call Center Specialist II
2 months ago
Little Rock, United States Bank OZK Full timeJob Purpose & Scope: Responsible for interacting with customers on behalf of the Bank and providing information about products and services, responding to customer complaints, and processing customer requests. Essential Job Functions: Manages large amounts of inbound and outbound calls in a timely manner. Greets customers on the telephone professionally...
-
Welcome Center Agent
2 months ago
Marco Island, United States YMCA OF COLLIER COUNTY INC Full timeWorking as part of the Membership Service Team, The Membership Welcome Center Agent will deliver professional customer service, relationship building and sales skills to create a welcoming environment at the YMCA. The incumbent will additionally provide in-depth information regarding the YMCA, such as memberships, programs, activities, special events, etc....
-
Receptionist - State Farm Agent Team Member
3 days ago
Little Rock, United States Matt Morris - State Farm Agent Full timeJob DescriptionJob DescriptionPosition Overview:Matt Morris - State Farm Agent is searching for a competitive Producer who can recognize opportunities and strategically turn leads into long-lasting customer relationships. As our Receptionist - State Farm Agent Team Member, your knowledge of insurance products and industry trends equips you to communicate...
-
Account Manager
3 days ago
Little Rock, United States Matt Morris - State Farm Agent Full timeJob DescriptionJob DescriptionPosition Overview:Matt Morris - State Farm Agent is searching for a competitive Producer who can recognize opportunities and strategically turn leads into long-lasting customer relationships. As our Account Manager - State Farm Agent Team Member, your knowledge of insurance products and industry trends equips you to communicate...
-
Account Associate
3 days ago
Little Rock, United States Matt Morris - State Farm Agent Full timeJob DescriptionJob DescriptionPosition Overview:Matt Morris - State Farm Agent is searching for a competitive Producer who can recognize opportunities and strategically turn leads into long-lasting customer relationships. As our Account Associate - State Farm Agent Team Member, your knowledge of insurance products and industry trends equips you to...
-
Call Center Supervisor
7 days ago
Grand Island, Nebraska, United States Boss Truck Shops, Inc Full timeJob SummaryThe Call Center Supervisor - ERS is a key member of our team at Boss Truck Shops, Inc, responsible for overseeing the daily operations of our customer service department. This role requires a strong leader who can motivate and direct a team of customer service representatives to deliver exceptional service to our customers.Key...
-
Marketing Service Assistant
3 months ago
Little Rock, United States Matt Mccarty - State Farm Agent Full timeROLE DESCRIPTION:As a Marketing Service Assistant - State Farm Agent Team Member forMatt Mccarty - State Farm Agent, your creativity, and strategy promote the continued growth of our agency. Your diversified marketing shapes our brand’s public image and cultivates existing client relations. Your cross-functional campaigns will expand the value generated by...
-
Telemarketer - State Farm Agent Team Member
4 weeks ago
Little Rock, United States Ben Owens - State Farm Agent Full timeJob DescriptionJob DescriptionROLE DESCRIPTION:Ben Owens - State Farm Agent is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As Telemarketer - State Farm Agent Team Member with our agency, your attention to detail, dedication to client relations, and...
-
Marketing Service Assistant
3 months ago
Little Rock, United States Matt Mccarty - State Farm Agent Full timeJob DescriptionJob DescriptionROLE DESCRIPTION:As a Marketing Service Assistant - State Farm Agent Team Member forMatt Mccarty - State Farm Agent, your creativity, and strategy promote the continued growth of our agency. Your diversified marketing shapes our brands public image and cultivates existing client relations. Your cross-functional campaigns will...
-
Marketing Service Assistant
3 months ago
Little Rock, United States Matt Mccarty - State Farm Agent Full timeJob DescriptionJob DescriptionROLE DESCRIPTION:As a Marketing Service Assistant - State Farm Agent Team Member forMatt Mccarty - State Farm Agent, your creativity, and strategy promote the continued growth of our agency. Your diversified marketing shapes our brands public image and cultivates existing client relations. Your cross-functional campaigns will...
-
Receptionist - State Farm Agent Team Member
3 months ago
North Little Rock, United States Charlotte Potts - State Farm Agent Full timeJob DescriptionJob DescriptionPosition OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.ResponsibilitiesMaintain a strong...
-
Customer Engagement Specialist
1 week ago
Little Rock, Arkansas, United States Ben Owens - State Farm Agent Full timeJob OverviewPOSITION SUMMARY:Ben Owens - State Farm Agent is on the lookout for a detail-oriented and proactive individual to take on administrative responsibilities and assist insurance agents in acquiring and retaining clients. As a Customer Engagement Specialist within our agency, your meticulous nature, commitment to client service, and sales orientation...
-
BD Call Center Rep-3
3 weeks ago
Island Lake, United States Camping World Holdings, Inc. Full timeMaximize sales opportunities and traffic through the internet sales department. Adhere to scripts and talking points provided for each type of phone call initiated or received. Required to outbound call 8-10 customers per hour with the goal of schedu Call Center, Sales, Retail, Technology, Compensation
-
Call Center Specialist
2 months ago
Little Rock, United States Bank OZK Full timeJob Purpose & Scope: Responsible for interacting with customers on behalf of the Bank and providing information about products and services, responding to customer complaints, and processing customer requests. Interacts with customers and team members in a professional and timely manner, ensuring compliance with Bank policies and procedures. Essential Job...
-
Real Estate Agent
4 days ago
Lopez Island, United States Windermere Real Estate Full timeBecome a Part of Windermere Real Estate as a Real Estate AgentAt Windermere Real Estate, we view the role of a Real Estate Agent as a vital profession that goes beyond mere transactions. Our commitment is to serve our clients and communities with integrity and excellence, redefining the real estate experience every day. As a Real Estate Agent, you will play...
-
Customer Service Agent
1 month ago
Island Lake, United States Camping World Holdings, Inc. Full timeCamping World is seeking a Customer Service Agent for our growing team. This customer service agent for Call Center position will handle heavy inbound calls relating to RV use and service. This position is to understand and document the customers concerns and help find a resolution. Providing a high level of customer service is the primary function of this...
Call Center Agent
2 months ago
Bally’s Corporation is one of the world’s leading entertainment companies, with millions of players across digital gaming platforms and traditional casino venues. Recognized for our innovation, energy, and dedication to creating thrilling gaming experiences, we were born to entertain
A career with Bally’s means starting on a path to endless possibilities. Our growing business is searching for service-minded individuals looking for a place to build and grow, excel, and truly make a difference. So, if you want to be challenged in an exciting and fast-paced environment, this is the place for youJob Summary
Performs a variety of tasks including answering/routing phone calls, delivering messages, handling complaints, and disseminating information. The Operator is often the first encounter a guest has prior to the arrival of the property and is thus very influential in creating the first impression of the hotel. 3:00PM - 11:00PM. This position's starting wage is $14.Essential Functions
- Enhances the guest experience by providing exceptional service.
- Answers incoming phone calls, routing as necessary.
- Responds to inquiries regarding property – i.e. directions to property, players club, entertainment, hours of operation of venues, etc.
- Relays “guest requests” to appropriate staff.
- Ensures calls are answered promptly and in accordance to department standards.
- Follows established emergency procedures
- Assists guests in fulfilling their requests – room changes, extra amenities, etc.
- Processes and submit end-of-shift reports.
- Contacts Housekeeping and Facilities department when guests report room issues.
- Adheres to department and property policies and procedures.
- Confirms reservations.
- Verifies future reservations are correct for future arrivals.
- Assists guests in resolving complaints.
- Disseminates information to guests about the property and local area.
- Maintains knowledge of property information & memorabilia.
- Other duties as assigned
Qualifications
- Excellent customer service skills
- High School graduate or equivalent
- Excellent written and verbal communication skills
- Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board
- Must be a high school graduate or equivalent
Physical Requirements
- Frequently required to lift up to a maximum of 30 pounds
- Regularly required to see, talk, hear, walk, sit, and stand
- Frequently required to use hands to handle, feel, and reach
- Required to sit for long periods of time
- Occasionally required to stoop
- Occasionally lift and or move up to 30 pounds
Environmental Working Conditions
The work environment contains bright lights, loud noise, and stressful situations.What’s In It For You
- Competitive wages with annual performance reviews
- Comprehensive health coverage plan that includes medical, dental, and vision
- 401(K)/ Company Match
- Employee Stock Purchase Plan
- Access Perks and Childcare discounts
The above description denotes some of the specific characteristics which are necessary to perform the principal functions of the job and are not intended to be a description of all work requirements that may be inherent in the position.
***Pass a company background investigation***
***Must be 21 years of age***
Source: Hospitality Online