Customer Care Center Agent

3 months ago

Little Rock, United States Landers Toyota Full time

For generations, the Landers family has been in the car business. Steve Landers Toyota continues to build its brand on family values and a philosophy of serving its guests, team members, and communities. Every Landers team member is absolutely critical to its success. Our team is seeking a friendly, high energy individual with a positive attitude and serious work ethic. The position of our Customer Care Center Agent provides care and value to our new and existing customers as well as assists in driving sales productivity. You will serve customers by determining requirements, answering inquires, resolving problems, fulfilling requests, and maintaining multiple databases.

**Responsibilities**

* Build relationships & create customers for life. Assist them in selecting a vehicle by asking questions and listening carefully to their responses.

* Be the vehicle expert. Know the ins & the outs of product offerings, optional packages & latest technology.

* Assisting all incoming customer call inquires with minimal transfers.

* Scheduling sales appointments.

* Follow up on tasks.

* Long term follow-up.

* Maintaining database by entering information.

* Other duties as assigned.

* Bring your A game & positive attitude with you every day.

* Applicants will be trained and have resources in product knowledge, managing daily, weekly and ongoing tasks. You will be providing regular reports of personal goals and outcome to supervisor.

**Qualifications**

* Available to work flexible hours & weekends

* Ready to hit the ground running on learning new product ins & outs

* Must have excellent verbal and written communication skills.

* Professional, well-groomed personal appearance.

* Strong computer skills to include date entry, internet, Microsoft Word, Microsoft Excel and Microsoft Outlook.

* Need to be able to multitask with attention given to detail and with urgency.

* Willing to submit to a pre-employment background check.

* Phone/ call center experience is a plus, but not required.

**What We Offer**

* Medical, Dental & Vision

* 401k with Match

* Paid Vacation

* Growth Opportunities

* Paid Training

* Family Owned and Operated

* Long Term Job Security

* Employee Discounts

* Pet insurance

Offers of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle records, and verification of social security number.

**Apply for Customer Care Center Agent**

First name Last name Email address Phone number I would like to receive updates about my application via SMS Address (optional) City (optional) State/Province Zip/Postal Code Yes No Please add your resume 10MB limit; .pdf, .doc, and .docx file types are accepted. ATTACH FILE Please add your resume 10MB limit; .pdf, .doc, and .docx file types are accepted.

  • Virtual/Work-at-Home - Customer Care Agent (Little Rock, AR)

    3 months ago

    Little Rock, United States Customer Direct Full time

    **Virtual/Work-at-Home - Customer Care Agent (Little Rock, AR)** **Department:** Ops-Hourly **Location:** Little Rock, AR **Please note these jobs are only available in the States of Arkansas, Illinois, Kansas, Kentucky, Missouri and Tennessee** Full-Time Positions available for the following shifts (includes weekends): 1 pm - 10 pm (CST) 2 pm - 11 pm...

  • VP, Customer Care Centers

    3 weeks ago

    Little Rock, United States Bank OZK Full time

    Job Purpose & Scope Responsible for delivering superior sales and service results while shaping a progressive customer care culture. Plan and implement effective customer care strategies, ensuring operational excellence. Contribute unique talents, skills, and experiences to role model and coach, setting high levels of accountability with team members....

  • VP, Customer Care Centers

    2 months ago

    Little Rock, United States Bank OZK Full time

    Job Purpose & Scope: Responsible for delivering superior sales and service results while shaping a progressive customer care culture. Plan and implement effective customer care strategies, ensuring operational excellence. Contribute unique talents, skills, and experiences to role model and coach, setting high levels of accountability with team members....

  • Customer Relations Representative

    3 months ago

    Little Rock, United States Pat Frizzell - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.ResponsibilitiesEstablish...

  • Customer Engagement Specialist

    1 week ago

    Little Rock, Arkansas, United States Ben Owens - State Farm Agent Full time

    Job OverviewPOSITION SUMMARY:Ben Owens - State Farm Agent is on the lookout for a detail-oriented and proactive individual to take on administrative responsibilities and assist insurance agents in acquiring and retaining clients. As a Customer Engagement Specialist within our agency, your meticulous nature, commitment to client service, and sales orientation...

  • Customer Relations Representative

    4 months ago

    Little Rock, United States Andre Pendleton - State Farm Agent Full time

    Position Overview: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.  Responsibilities: Establish customer relationships and...

  • Customer Service Representative

    4 months ago

    Little Rock, United States Ben Owens - State Farm Agent Full time

    Job DescriptionJob DescriptionROLE DESCRIPTION:Ben Owens - State Farm Agent is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As Customer Service Representative - State Farm Agent Team Member with our agency, your attention to detail, dedication to client...

  • Customer Success Manager, SMB

    1 month ago

    Little Rock, United States Customer Labs Full time

    Job Description We’re looking for a Customer Success Manager to build, retain, and grow our emerging client base. In this role, you’ll work closely with Procore’s Install-Based Sales team and Account Executive teams, applying best practices and solutions to ensure our clients are set up for success and achieving their individual business goals and...

  • Customer Relations Representative

    4 months ago

    Little Rock, United States Ben Owens - State Farm Agent Full time

    Job DescriptionJob DescriptionROLE DESCRIPTION:As a Customer Relations Representative - State Farm Agent Team Member with Ben Owens - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you...

  • Receptionist - State Farm Agent Team Member

    3 days ago

    Little Rock, United States Matt Morris - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition Overview:Matt Morris - State Farm Agent is searching for a competitive Producer who can recognize opportunities and strategically turn leads into long-lasting customer relationships. As our Receptionist - State Farm Agent Team Member, your knowledge of insurance products and industry trends equips you to communicate...

  • Receptionist - State Farm Agent Team Member

    3 months ago

    North Little Rock, United States Charlotte Potts - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.ResponsibilitiesMaintain a strong...

  • Office Representative

    3 months ago

    Little Rock, United States Ben Owens - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewIf you enjoy talking to people, are driven to achieve, have a passion for being the best in a fast paced work environment and some day aspire to run your own business but dont feel ready to jump right in yet, this opportunity may be for you. The position is designed to give on the job training while working with...

  • Office Representative

    3 months ago

    Little Rock, United States Pat Frizzell - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.ResponsibilitiesEstablish...

  • Account Manager

    4 months ago

    Little Rock, United States Ben Owens - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewState Farm Insurance Agent located in Little Rock, AR is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Ben Owens - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home...

  • Staff Assistant

    1 month ago

    Little Rock, United States Ben Owens - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewLooking for a part-time job that provides meaningful work and competitive compensation? Consider a position in a State Farm Agent's office.ResponsibilitiesEstablish customer relationships and follow up with customers, as needed.Provide prompt, accurate, and friendly customer service. Service can include...

  • Account Manager

    1 month ago

    Little Rock, United States Ben Owens - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewState Farm Insurance Agent located in Little Rock, AR is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Ben Owens - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home...

  • Intern - State Farm Agent Team Member

    1 month ago

    Little Rock, United States Ben Owens - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewLooking for a part-time job that provides meaningful work and competitive compensation? Consider a position in a State Farm Agent's office.ResponsibilitiesDevelop leads, schedule appointments, identify customer needs, and market appropriate products and services.Maintain a strong work ethic with a total...

  • Account Manager

    2 months ago

    Little Rock, United States Zach Johnson - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewState Farm Insurance Agent located in Little Rock, AR is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Zach Johnson - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto,...

  • Call Center Representative

    1 month ago

    Little Rock, United States GA Foods Full time

    Job DescriptionJob DescriptionJob detailsNote: Only Arkansas residents are eligible to apply for this position.Salary$16.75Potential extra earnings: Up to $2/hour Job Type/ScheduleFull-time, M-F,100% RemoteJob DescriptionFor over forty-five years, GA Foods has been creating and delivering high quality nutritious and well-balanced meals to seniors, children,...

  • Products Representative

    3 months ago

    Little Rock, United States Ben Owens - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewState Farm Insurance Agent located in Little Rock, AR is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Ben Owens - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home...