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Community Service Officer

4 months ago

Nashville, United States Vanderbilt University Full time

Community Service Officer - CSO
Nashville, TN, United States (On-site)
JOB DESCRIPTION
Vanderbilt University Public Safety Department has openings for Community Service Officers. We have full-time positions for 1st, 2nd, and 3rd shifts. The Vanderbilt University Public Safety Department operates 24/7. Applicants must be able to work nights/weekends/holidays to ensure that adequate staffing can be maintained, and shift availability/need can be discussed if the department wishes to interview.

The Community Serviced Officer performs safety and security duties at Vanderbilt University, Vanderbilt University Medical Center, Vanderbilt Health at One Hundred Oaks, and surrounding areas, including facilities, grounds, parking lots, and garages. This role performs general security/patrol and traffic mitigation duties, reports suspicious or hazardous situations, and proactively patrols on foot or in specified non-police vehicles to check for potential safety and security concerns. This position may staff security posts and enforce parking regulations.

General Information

1st shift pay rate: $18.00/hr
2nd shift pay rate: $19.50/hr which includes a shift differential
3rd shift pay rate: $19.75/ hr which includes a shift differential
There is occasional overtime required for this position.
This is an unarmed position.
Promotional opportunities after 12 months based on meeting eligibility requirements.
Duties and Responsibilities

Serve the community through proactive security post assignments or patrol functions including self-initiated activities.
Develop rapport with members of the university community as well as surrounding areas; participate in community relations activities.
Assist community members as necessary.
Respond to non-police emergency calls to include but not be limited to the following: alarms (fire, general security), hazardous material spills and leaks, and pedestrian or vehicular traffic control.
Use trained tactics to assist in controlling, de-escalating, or restraining combative and/or violent patients as requested by medical personnel.
May provide backup and assistance for other officers within guidelines specified in department policy and procedures.
Respond to general security or safety hazard calls for service as directed and maintain familiarity with personal protective equipment including protective suits and N-95 respirators.
Maintain knowledge of the Institutional Disaster Plan and the role of the Community Service Officer in the administration of the plan.
Provide appropriate internal and external disaster assistance according to Departmental, University, and Medical Center policies and procedures.
Provide walking escorts as necessary.
May be assigned to investigate and write reports for non-criminal activities according to established procedures.
Provide security for events such as athletics, concerts, speakers, visiting dignitaries, commencement, and numerous other social activities where security personnel may be required to provide crowd control and maintain order.
May assist with annual parking permit registration.
Qualifications

A high school diploma or GED is required.
Previous experience working in a school setting is preferred.
Excellent customer service skills required.
Demonstrated problem-solving skills are required.
Possession of a Private Protective Services Act certification is required.
CPR and AED certification or become certified within 90 days is required.
Completion of Pressure Point Control Tactics, ASP Baton, pepper spray, or similar training is required.
Possession of a valid driver’s license in the State of Tennessee eligibility to obtain one or do so within 60 days of appointment is required.
Completion of Pressure Point Control Tactics, ASP Baton, pepper spray, or similar training is required.
18 years of age is required.
Ability to operate computerized equipment and a two-way radio is required.
Physical Requirements

Stand for long periods.
Walk, climb, and lift.
Required to work nights/weekends/holidays.
Working Environment

Required to work nights/weekends/holidays.
Must be able to work in inclement weather and various weather extremes.
May encounter such things as hazardous materials, infectious diseases, blood-borne pathogens, steam, car battery acid, loud noises, smoke, and fire.
Must be able to correctly use a TB Mask and other precautionary equipment.
May encounter physical danger from violent patients, suspects, and others.

Commitment to Equity, Diversity, and Inclusion

At Vanderbilt University, we are intentional about and assume accountability for fostering advancement and respect for equity, diversity, and inclusion for all students, faculty, and staff. Our commitment to diversity makes us who we are. We have created a community that celebrates differences and lets individuality thrive. As part of this commitment, we actively value diversity in our workplace and learning environments as we seek to take advantage of the rich backgrounds and abilities of everyone. The diverse voices of Vanderbilt represent an invaluable resource for the University in its efforts to fulfill its mission and strive to be an example of excellence in higher education.

Vanderbilt University is an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran, or any other characteristic protected by law.

Please note, all candidates selected for an offer of employment are subject to pre-employment background checks, which may include but are not limited to, based on the role for which they have been selected: criminal history, education verification, social media review, motor vehicle records, credit history, and professional license verification.