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Product Designer, Commerce

2 months ago

New York, United States Block Full time

Company Description
TIDAL was founded for artists by artists as the next innovative streaming platform to bring value back to the music industry. We empower artists with the products, resources, services, and content required to take control of their careers and connect more deeply with fans. Available in over 60+ countries, TIDAL continues to help artists break down economic barriers to continue creating what's next in culture. TIDAL is part of Block, Inc. (NYSE: SQ), a global technology company with a focus on financial services.
Job Description
We are looking for a Product Designer to join our growing design team. Our product designers take a product, feature, or experience from ideation to production. This includes vision setting, designing solutions, prototyping, bringing along cross-functional teams, overseeing implementation, and collaborating with other designers, researchers, writers, product managers, analysts, and engineers. You will focus on our new investments in artist tools, specifically focused around audience and marketing tools. We are looking for a senior level designer with a system thinking background, experienced in developing scalable interfaces on multiple platforms, and that can pair product thinking with thoughtful craft.
You Will:

  • Drive the strategy and position of your product area
  • Plan, scope, and create work that contributes to a larger, long-term plan
  • Communicate your ideas and work to your direct team and other teams
  • Work with other designers and XFN stakeholders to integrate your product area with the larger Tidal's ecosystem.
  • Drive execution of your product area in its entirety.
  • Work on challenging, wide-reaching projects for your team.


Qualifications
You have:

  • 6+ years of professional design experience
  • Experience with turning complex problems into simple and engaging solutions
  • A natural understanding of the end-to-end design process - from identifying customer needs, jobs-to-be-done and pain points to delivering exceptional customer experiences
  • Ability to connect the dots across the entire customer ecosystem both on and off our products
  • You actively plan, scope, and create work that contributes to a larger, long-term plan
  • A portfolio of work on which you were the primary designer, with moderate guidance from design leadership
  • Articulate high-level team goals and connect your work to larger team or company initiative


Even better:

  • Experience in customer journey mapping and strategic design to complement design foundations
  • Familiarity in creating interactive prototypes
  • Experience with designing CRM and Email Marketing products.


Qualifications
You have:

  • 6+ years of professional design experience
  • Experience with turning complex problems into simple and engaging solutions
  • A natural understanding of the end-to-end design process - from identifying customer needs, jobs-to-be-done and pain points to delivering exceptional customer experiences
  • Ability to connect the dots across the entire customer ecosystem both on and off our products
  • You actively plan, scope, and create work that contributes to a larger, long-term plan
  • A portfolio of work on which you were the primary designer, with moderate guidance from design leadership
  • Articulate high-level team goals and connect your work to larger team or company initiative


Even better:

  • Experience in customer journey mapping and strategic design to complement design foundations
  • Familiarity in creating interactive prototypes
  • Experience with designing CRM and Email Marketing products.