Director Nursing Operations

3 weeks ago

Kensington, United States Kaiser Permanente Full time
Job Summary

In coordination with the Area Director, Operations, directs and manages the planning, development, implementation, delivery, and evaluation of quality patient care throughout the assigned area medical office buildings. Directs the delivery of service that add value and are integrated with nursing standards of practice, service priorities and performance/outcome measures, as well as with strategic, business, and organizational goals/objectives.

Essential Responsibilities

  • Through department managers/staff, directs and manages the delivery of nursing services and safe patient care which are integrated with business plans and meet or exceed cost, quality, clinical and utilization standards, and performance measures.

  • In collaboration with MAPMG, executes the nursing vision and strategic plan across their defined area.

  • Provides oversight and direction for all associated management functions for the ambulatory practices, which include the multitude of clinical and business performance metrics, providing leadership in clinical performances and patient satisfaction improvement processes.

  • Directs and ensures continuous quality and safety of staff and patients and improvement of all clinical practices, services, and operations by managing the design and implementation of systems, processes, and methods to evaluate and improve safe patient care.

  • Plans, develops and/or directs the implementation of initiatives by sharing best practices and standards of care.

  • Directs and/or delegates to managers the appropriate delivery and level of services.

  • Directs budget management and resource allocation.

  • Manages financial performance and identifies and implements strategies to reduce costs and improve quality and safety of care and service.

  • Manages and resolves human resource, labor relations, employee and department safety and risk management issues.

  • Hires, fires, and disciplines as part of performance management.

  • Directs compliance with administrative, legal, and regulatory requirements of governmental and regulatory agencies.

  • Leads projects and improvement initiatives across the region and within the service area.

  • Consistently improves the experience for leaders and teams to create the best place to work.

  • Collaborates with other leaders to improve performance for the service area and region.

  • Ensures compliance with all applicable regulatory rules, laws, and policies.

Basic Qualifications

Experience

  • Minimum five (5) years of nursing experience, in an acute care or complex ambulatory setting.

  • Minimum three (3) years of supervisory/leadership experience.

Education

  • Bachelors degree in nursing required.

License, Certification, Registration

  • This job requires credentials from multiple states. Credentials from the primary work state are required before hire. Additional Credentials from the secondary work state(s) are required post hire.

  • Registered Nurse License (Virginia) within 6 months of hire AND Registered Nurse License (Maryland) within 6 months of hire

    OR

  • Compact License: Registered Nurse within 6 months of hire

  • Registered Nurse License (District of Columbia) within 6 months of hire

Additional Requirements

  • Effective team building, conflict resolution, persuasive communication and presentation skills required.

  • Strong analytical skills and experience analyzing medical expenses, staffing models and utilization and the ability to analyzing complex functions, procedures, and problems to find creative, logical, and effective solutions.

  • Ability to effectively coordinate multiple projects and utilize time management skills.

  • Ability to build relationships through responsive, respectful communications and positive collaborations across many departments or organizational segments.

  • Ability to be a change agent and assist in behavioral transformation of staff (strategy, motivation, vision/mission development, consistency). Must be able to work in a Labor/Management Partnership environment.

  • Demonstrates proficiency in the following areas: Service Orientation, Communication, Influence, Change Leadership, Results Orientation, Leadership Development and Cultural Competence.

  • Ability to work in a Labor/Management Partnership environment.

Preferred Qualifications

  • Previous experience in a managed care setting preferred.

  • Masters degree preferred.

COMPANY: KAISER

TITLE: Director Nursing Operations - Kensington

LOCATION: North Kensington, Maryland

REQNUMBER: 1292194

External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.

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