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Director Governance Risk Compliance

2 months ago


Washington DC, United States Washington Metropolitan Area Transit Authority Full time
General Hybrid Work Statement:

This opportunity is a hybrid opportunity allowing for flexibility between virtual and in-person work subject to the Authority's telework policy.

Marketing Statement:

Audit and Compliances mandate is to provide independent and objective internal auditing, risk assurance and risk advisory services to Metro management that add value and enable change for strong organizational governance, effective risk management and internal controls. This mandate is accomplished by bringing a systematic and disciplined approach to evaluating risk management practices and the system of internal controls and underlying business processes that support core objectives. Our goal is to protect organizational value by providing risk-based assurance, advice, and insight.

The Governance, Risk and Compliance (GRC) System Director is a member of the Audit and Compliance leadership team and supports the department in delivering technology enabled risk assurance and advisory services to Metro. In this rapidly evolving regulatory landscape, effective governance, risk management, and compliance (GRC) are more critical than ever. If you are an experienced GRC system professional with successful strategic rollout of a robust systems such as Archer GRC to enable enhanced governance, integrated risk management, data-driven insights, regulatory compliance, strategic decision-making, and operational efficiency across the organization - then we would like you to join our innovative assurance and advisory team

The GRC Systems Director supports the Chief Risk and Audit Officer as the Principal Architect and strategic implementation lead for the GRC platform, and is responsible for the review, implementation, and maintenance of current and evolving technologies (including AI, Power BI, data analytics and reporting tools), standards, applications, services, and systems to ensure the appropriate and successful use of technology in support of risk management and risk assurance activities enterprise wide.

Minimum Qualifications

Education
Bachelors Degree in Computer Science, Management of Information Systems, or related field. In lieu of a Bachelors degree, a High School Diploma or General Equivalency Diploma (GED) with four (4) years of experience with RSA Archer software and Archer GRC platforms in addition to the below experience
Experience
A minimum of ten (10) years of experience with RSA Archer software and Archer GRC platforms; preferably in a senior manager or director capacity with at least five ( 5) years professional practice experience in risk management, compliance oversight, internal audit, financial management, or other related fields. Advanced, demonstrable technical knowledge of Archer design, construction, and development. Common knowledge of Microsoft SQL querying and process mapping.
Certification/Licensure
Advanced Certification for GRC Tool
Preferred
RSA Professional Certification strongly desired. Prior experience as auditor or risk management practitioner.
Medical Group

Satisfactorily complete the medical examination for this position, if required. The incumbent must be able to perform the essential functions of this position either with or without reasonable accommodations.

Job Summary

The Director Governance Risk Compliance (GRC) Systems is responsible for directing all efforts aligned to the strategic implementation and continued development and management of WMATAs Governance Risk and Compliance tool, automating solutions and using a sequence of steps that ensures the interaction between systems to achieve goals in support of integrating risk management programs across the Authority. The Director Governance Risk Compliance (GRC) Systems reviews current and potential technologies, standards, applications, services, and systems to ensure the appropriate and successful use of technology in support of risk management activities enterprise wide. The Director Governance Risk Compliance (GRC) Systems will direct and plan appropriate engagement with program offices with responsibility for specific risk management programs across WMATA through system implementation and delivery, while also leading system initiatives within the Office of Management Audits, Risk and Compliance (MARC) to support Governance Risk and Compliance Programs. Responsibilities include IT consulting with management to determine strategic plans for digital transformation and promoting the business value of a strong culture of risk management across the organization. The Director Governance Risk Compliance (GRC) will develop, revise, and review a strategic implementation plan for the system, project development, and release plans of the agile release of the GRC software solution and related applications as deemed appropriate. The Director Governance Risk Compliance (GRC) works in concert with Information Technology and Systems Services (ITSS), provides technical support to users and, conducts appropriate tests for change requests before authorizing releases and enhancement to production. The Director Governance Risk Compliance (GRC) serves as the Principal Architect for the GRC platform under the direction of the Vice President & Chief Risk Officer and has primary responsibility for the successful and continued implementation.

ESSENTIAL FUNCTIONS
Directs, develops, and maintains governance oversight of the GRC tool and its use across stakeholders. Ensures that GRC systems and related applications and products are in alignment with applicable policies, standards, best practices, or guidelines. Reviews periodically and offers recommendations for improvements, enhancements, and audit readiness Directs and oversees all functional and technical resources and staff assigned to the GRC system. Leads the GRC governance committee and prepares materials for periodic committee meetings to foster collaboration and continued support of risk integration across the organization. Communicates with stakeholders at varying levels within the organization to drive the use of GRC technology forward. Designs solutions and use cases for systems to integrate risk across the enterprise. Performs in depth technical analysis, research proof of concepts and evaluations as required to validate that recommendations made based on business requirements are sound and will not introduce unintended risks and consequence to the GRC system. Designs and develops the business system solution based on requirements gathered during the strategic planning sessions with management. Evaluates the identified business requirements and guide solution development to meet business needs. Uses Agile (development methodology) system and a user-centered approach to construct the business system solution and use-cases (flow of events) in the GRC DEV environment. Develops the business system solution applying agile system development methodologies to test coding, functionality, performance, and conformance. Frequent touch-point meetings with the end-users to assure awareness and feedback reaction during agile system development. Request communication and feedback from the end-user during the GRC Test environment phase. Leads the strategic planning sessions with key management stakeholders to identify the appropriate solution for the digital transformation of manual integrated risk management processes. Effective information gathering of business requirements to develop a minimum viable product is a concept discovery tool to collect the maximum amount of knowledge about the customers with the least effort to develop the product. Identifies potential gaps in existing functionality or processes and works with stakeholders to find and implement solutions. Evaluates and presents User Acceptance Testing (UAT) demonstration of the software system with simplicity and well-written documentation for end-user to approve the business system solution for release to Production through ITSS to satisfy the end-user with a minimum viable product-acceptable working software. Documents the release plan and the developed solution into a download package from the Test environment and provides the release plan documentation to ITSS for release to the PROD environment. Develops written documentation for the end-user to learn the business system solution and use-cases. Written documentation will be used for initial training and new employee training of the software. Writes the documentation during the building and implementation of the business solution and frequent communication touch-point meetings with the end-user. Manages team members that are staffed on multiple large, complex, and long-term engagements. Serves as a trusted advisor to the Vice President & Chief Risk Officer and other GRC system stakeholders on GRC system matters.
OTHER FUNCTIONS
Develops continuous training and demonstrations of the GRC software. Facilitates weekly open meetings for the end-user questions and is the subject matter expert of the GRC. Facilitates meetings and maintains administrative records of the GRC community meetings, i.e., using a Microsoft Team channel for communicating with the end-user community, creating a GRC tool website, sending GRC community email blasts and setting and maintaining the GRC community meeting schedule and meeting agenda. Documents the Project Change Request (PCR) based technical changes needed to develop the software. Continues to evaluate and manage change requests from the end-user incrementally and frequently as needed. Documents complex enhancements in Test environment. Utilizes the IBM JAZZ System ticket system to document the change request for approval and implementation.
The essential duties listed are not intended to limit specific duties and responsibilities of any particular position. Nor is it intended to limit in any way the right of managers and supervisors to assign, direct and control the work of employees under their supervision.

Evaluation Criteria

Consideration will be given to applicants whose resumes demonstrate the required education and experience. Applicants should include all relevant education and work experience.

Evaluation criteria may include one or more of the following:
Skills and/or behavioral assessment Personal interview Verification of education and experience (including certifications and licenses) Criminal Background Check (a criminal conviction is not an automatic bar to employment) Medical examination including a drug and alcohol screening (for safety sensitive positions) Review of a current motor vehicle report
Closing

WMATA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable federal law.

This posting is an announcement of a vacant position under recruitment. It is not intended to replace the official job description. Job descriptions are available upon confirmation of an interview.