Director of Information Governance
2 weeks ago
This is an exciting opportunity to work for a leading law firm in the U.S. at Davis Wright Tremaine LLP.
About the Role:We are seeking a Director of Information Governance to join our team in one of our offices in Seattle, Anchorage, Los Angeles, San Francisco, New York, Portland, Chicago, Washington D.C., or Richmond.
The Director will be responsible for developing, implementing, and maintaining policies and protocols related to information governance across the firm.
This includes establishing future direction and plans for information governance, managing and deploying policies, procedures, training, and systems, and overseeing the governance of electronic and physical records.
The Director will also supervise, train, and provide leadership for administrative staff responsible for records and information management across the firm.
Key Responsibilities:- Develop and implement a strategic plan that supports the firm's information governance goals.
- Develop and update information governance policies, including a written firm-wide information governance policy, records retention schedule, and information classification and security policy.
- Collaborate with Information Systems/Technology colleagues to achieve information governance awareness and compliance.
- Participate in firm-wide projects that involve information governance.
- Interface with recruiting to ensure smooth onboarding of new attorneys, including transfer of incoming client files associated with lateral attorney hires.
- Perform administrative and management duties related to leading teams of professionals engaged in managing firm and client information, new business intake, and information governance-related risk-management procedures.
- Stay current with legal industry trends and technologies, standards, and local and federal regulatory obligations as they affect information governance for the practice of law and the administrative functions of the firm.
- Participate in the information governance boards, such as the Quality Assurance and Artificial Intelligence Committees, as appropriate.
- Interface with the firm's general counsel and senior risk managers to identify and contain internal and external risks with regard to information governance.
- Design, promote, and assure compliance with protocols for content management and user workflow with regard to information created or received by the firm.
- Initiate standardized information governance practices, write documentation, and manage implementation through information governance resources across the firm.
- Promote an increased use and reliance on electronic versions of records over the physical in efforts to reduce the overall paper inventory retained by the firm.
- Provide training for senior executives, lawyers, and staff with regard to compliance with information governance policies and procedures.
- Act as principal contact for information governance program-related vendors.
- Coordinate with vendors providing records and information management services to ensure service level agreements are being fulfilled.
- Determine outsourcing/consultant/temporary work requirements and work with vendor(s) in meeting the firm's needs in the most cost-effective manner with regard to records management initiatives.
- Participate in the budget process and other special projects and/or support as required.
- Prepare regular status reports on metrics, team activities, projects, and other initiatives.
- Travel, as necessary.
- BA or BS degree required. Master's degree preferred.
- Certified Records Manager (CRM), Information Governance Professional (IGP) or similar certificate preferred.
- Strong, proven leadership skills acquired from at least eight years' experience as a Records and/or Information Manager/Supervisor.
- Experience with records management systems and document management systems.
- Experience with the governance of M365, especially Microsoft Teams, strongly preferred.
- Strong, proven skills in mentoring and developing supervisor- and manager-level staff.
- Knowledge of the principles and practices of electronic records management.
- Experience developing and implementing information governance policies and procedures.
- Excellent communications skills, both verbal and written, with all levels of a professional services organization.
- Knowledge of imaging/scanning technologies and various search engines preferred.
- Ability to organize workload effectively and operate within tight timeframes.
- Ability to work collaboratively, building consensus across multiple practices, departments, and offices.
- Strong customer service skills while working under pressure.
- Exceptional interpersonal and customer service skills required.
- Strong systems analysis and problem-solving skills with attention to detail and quality control.
- Ability to prioritize and execute tasks in a high-pressure environment.
- Must be a team player and willing to share information with others.
- Strong decision-making, follow-up, follow-through, priority setting, and negotiating skills are required.
- Ability to work independently, with minimum supervision.
- Previous experience in a law firm or professional services organization, supporting a multi-office environment, preferred.
Davis Wright Tremaine LLP is an AmLaw 100 law firm with 11 offices nationwide. We are relentlessly committed to client service and look for candidates who share that commitment.
We offer competitive compensation in addition to ample benefits, including but not limited to:
- Choice of health and vision insurance plans.
- 2 paid volunteer days for qualifying community service work.
- Dental plan.
- Fertility and adoption benefit.
- Paid sabbatical after 13 years of service.
- Tuition reimbursement.
- Commuter benefits.
- Retirement contribution.
This job description intends to describe the general nature and level of work being performed by individuals assigned to this position.
It is not intended to include all duties and responsibilities.
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