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Logistics Coordinator

1 month ago

Aliso Viejo, United States tapwage Full time

NeoGenomics Laboratories

Are you motivated to participate in a dynamic, multi-tasking environment? Do you want to join a company that invests in its employees? Are you seeking a position where you can use your skills while continuing to be challenged and learn? Then we encourage you to dive deeper into this opportunity.

We believe in career development and empowering our employees. Not only do we provide career coaches internally, but we offer many training opportunities to expand your knowledge base We have highly competitive benefits with a variety HMO and PPO options. We have company 401k match along with an Employee Stock Purchase Program. We have tuition reimbursement, leadership development, and even start employees off with 16 days of paid time off plus holidays. We offer wellness courses and have highly engaged employee resource groups. Come join the Neo team and be part of our amazing World Class Culture

NeoGenomics is looking for a Logistics Coordinator for our Aliso Viejo, CA location who wants to continue to learn in order to allow our company to grow.

Shift: 12:00 pm-9:00 pm Monday - Friday; this a full-time position

Now that you know what we're looking for in talent, let us tell you why you'd want to work at NeoGenomics:

As an employer, we promise to provide you with a purpose driven mission in which you have the opportunity to save lives by improving patient care through the exceptional work you perform. Together, we will become the world's leading cancer reference laboratory.

Position Summary:

The Logistics Coordinator supports general Logistic Department activities by coordinating specimen pick up, delivery and recovery. Assists as necessary or required in notification of services changes through direct interface with clients, couriers, client services, or Territory Business Managers.

This is the experienced level in the Logistics job category and employees perform the full range of procedures related to specimen transportation.

Core Responsibilities:

- Tracks specimen delivery and implements appropriate recover options when a service failure is identified
- Provides necessary direction to ensure all scheduled specimens are picked up same day for next day delivery to laboratory
- Maintains reports based on specimen recovery in pickup scheduling
- Assists specialized client logistic support by obtaining pricing and arrangement of courier set up as needed or required
- Updates Sales Force with communications regarding specimen deliveries, delays, changes in courier support, etc.
- Sends out / email correspondence of daily specimen count, delays and tracking as notifications to Senior Staff, Territory Business Managers, etc., as required
- Examines receiving documents for delivery destination
- Recommends process improvements
- Remains informed of all procedure changes pertaining to specimen transportation
- Provides Accessioning support by performing quality assurance checks of incoming specimens
- Responsible for new client setup completion and completing client supply requests.
- Interacts with Territory Business Managers regarding courier service issues, client specific courier requirements
- Assisting in promoting cost effective and efficient courier solutions
- Attends department meetings and company in-service trainings to enhance knowledge on testing and systems
- May assist on specimen filing and shipping.
- Completion on time of all assigned monthly trainings.

Additional Responsibilities (may be assigned):

- Provide back up to Couriers and perform core responsibilities of such position as needed
- Assists in the Accessioning process of incoming specimens throughout the day
- Other duties as assigned by Logistics Supervisor/Manager

Position Objectives:

- Achieves desired level of competency and accuracy for the main department processes within 6 months
- Works productively and efficiently to achieve company and departmental goals
- Communicates effectively with all levels of staff
- Adheres to NeoGenomics Laboratories core values, safety and compliance policies and procedures
- Accurately follows departmental SOP’s for specimen handling and processing

Education: High School Diploma or equivalent

Experience: Minimum 3 year previous prior work experience in medical or customer service environment preferred. Experience in a clinical laboratory preferred.

Qualification Requirements:

- Proficient with MS Office programs
- Ability to communicate effectively
- Strong organizational skills and attention to detail
- Ability to work independently and in a team environment
- Ability, on a consistent basis, to stand during shift, excluding meal and rest period
- Ability to move and lift 50 pounds and maneuver packages of any weight above 50 pounds with appropriate equipment and/or assistance from another person
- Ability, on a consistent basis, to bend/twist at the waist and knees
- Must be flexible and available based on staffing requirements; evenings, weekends, holidays, on call and overtime
- Must be able to work in a fast paced, multi-tasking environment and maintain production and quality standards
- Must be able to work in a biohazard environment and comply with safety policies and standards outlined in the Safety Manual