Assistant General Manager

1 month ago


Colorado Springs, United States Hampton Inn & Suites Colorado Springs Full time

Does thriving at a fast-pace, relationship building, and navigating dynamic business operations - to delight guests and exceed financial goals - bring out your best self? Then, Chartwell Hospitality's Assistant General Manager position may be your best next career move. 

As Assistant General Manager, you will

  • Oversee hotel operations to ensure a safe, comfortable environment for guests to enjoy and where associates can excel. Get out from behind the desk to observe guest experiences and staff interactions. When complications surface – and they will – make it right for the guest and open channels for associates. 
  • Build and Foster Front Office Staff. Create an environment that’s engaging, where motivated people want to join, learn, do their best, and advance. Lead a diverse team by modeling the way, by empowering, and coaching throughout the employment lifecycle.
  • Team up with Sales. Brainstorm and implement occupancy and revenue boosting strategies.
  • Keep a pulse on operational and financial performance.  Actively participate in the budget process, and accurately forecast for optimal staff and supply levels, maximum flow-through, and exceptional guest experience
  • Act as Manager on Duty, when duty calls.

    Fundamentals

    A four-year degree or equivalent education or experience, plus two to three years’ in hotel company related position, with discipline-specific operations knowledge and supervisory experience is required. Verbal and written English language proficiency is required, with a second language helpful. You must be able to handle cash or credit transactions and have Microsoft Office and Excel proficiency. General office equipment and switchboard operation knowledge is expected.Benefits

    • Travel Discount Program
    • Medical with HSA options
    • Dental
    • Vision
    • Life & Voluntary Life
    • Long/Short Term
    • 401-K
    • Supplemental Insurance
    • Professional Growth and Development Opportunities
    • Tuition Reimbursement 
    • Compensation: Based on Experience

      Source: Hospitality Online



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