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Director of Human Resources

3 months ago

Quincy, United States AMS Franchise Solutions Full time

JOB OVERVIEW: Directs and ensures the efficient administration and management of the People & Culture function. To include recruiting, training, wage/benefit administration and compliance with all federal, state and local regulations. Provides guidance and support to management staff and hourly associates.

REPORTS TO: General Manager


ESSENTIAL JOB FUNCTIONS:
1. Assist and support management staff with effective recruiting and interviewing techniques to ensure the hiring and retention of qualified associates. Ensure compliance with Crescent hiring practices. Confirm and verify that new and existing associates possess proper employment eligibility documents. Conduct interviews for all management positions.
2. Conduct all mandatory Crescent training programs. Ensure brand training is completed for brand Quality Assurance audit, if applicable. Assist department managers to ensure on the job training is completed in a timely manner.
3. Coordinate & monitor hourly and management performance evaluation process. Assist department managers in writing annual performance reviews and developing achievable goals. Ensure merit increases are equitable and processed in a timely manner.
4. Support & coordinate all Crescent, People & Culture initiatives & business practices. Create an atmosphere of being the employer of choice.
5. Ensure compliance with OSHA regulations and Crescent safety training program. Manage all worker compensation and guest liability claims.
6. Assist with the coordination of benefits with Crescent’s benefit administrator for new hires, current & terminated associates. Assist associates with requests for FMLA & personal LOA paperwork and coordinates the collection of insurance premium payments.
7. Ensure hotel departments are entering weekly schedules into web-based time keeping software. Provides weekly payroll reports to General Manager and department managers. Assists with processing of weekly/bi-weekly payroll by reviewing department time edits and pay code updates. Reviews & signs off on final pre-transmission report to ensure accuracy of payment for weekly/bi-weekly payroll.
8. Support, engage and guide department managers with the assistance of General Manager to develop a positive learning environment. Assists department managers with associate issues or concerns and developing problem resolution strategies.
9. Manage all labor relations activities and ensure compliance of negotiated union contract(s). Respond to all grievances in writing, negotiate settlements and act as the hotel representative at all arbitrations.


REQUIRED SKILLS AND ABILITIES:
Strong interpersonal communication skills, both verbal and written.
Excellent time management and problem resolution skills.
Thorough knowledge of Human Resource practices and procedures.
Extensive knowledge of State and Federal laws and regulations pertaining to Human Resource matters.
Three to five years of experience within the Human Resource/People & Culture discipline.