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Senior Product Analyst

3 months ago

Nashville, United States MCKESSON Full time

It’s More Than a Career, It’s a Mission.


Our people are the foundation of our success. By joining our growing team at Sarah Cannon Research Institute (SCRI), a subsidiary of McKesson, you will have the opportunity to become part of one of the largest community-based cancer programs to advance oncology treatments and improve outcomes for cancer patients across the globe. We look for mission-driven candidates who have a desire to advance the fight against cancer and make a difference in the lives of patients diagnosed with cancer every day.

Our Mission


People who live with cancer – those who work to prevent it, fight it, and survive it – are at the heart of every decision we make. Bringing the most innovative medical minds together with the most passionate caregivers in their communities, we are transforming care and personalizing treatment. Through clinical excellence and cutting-edge research, SCRI is redefining cancer care around the world.

Summary of Duties:  The Product Analyst will provide subject matter expertise on broadening the financial and clinical research solutions and supporting processes for Sarah Cannon.  Primary responsibilities include strategic and collaborative engagement with our colleagues and customers to understand user workflows, define requirements, and product design while working closely with both internal and external development teams to ensure new features are implemented that address identified customer needs.  The Product Analyst will provide assistance to other analysts and technical team members to ensure successful delivery of the product initiatives according to Sarah Cannon’s programmatic objectives.

The successful candidate will have excellent verbal and written communication skills, the ability to establish effective working relationships and manage multiple priorities. This includes collaborating with and assisting other project team members to design functional product details and changes, identify and escalate project issues, and ultimately ensure product requirements are met.

The candidate will provide hands-on expertise to independently resolve service delivery or functionality issues with the Research solutions team, frequently communicating with project team members, support resources, other supporting external vendors, and end users.

The ideal candidate for this position has a Healthcare IT product development background with well-developed communication skills.  Oncology product development and/or clinical research experience with 21 CFR Part 11is a plus.

Duties include but are not limited:

Identifies product and process gaps and helps lead enhancement efforts focused on the Financial and Clinical Research aspects of the business

Collaborates with business owners to determine technology needs and translates those needs into system requirements and design specifications

Works with IT leadership in the preparation of system development artifacts such as requirements, analysis, process flow and design system documentation including user guides and system administration procedures for portal and workflow applications

Assists in the creation of standardized programmatic reports for the enterprise

Works closely with enterprise and site users to ensure software usage optimization

Identifies opportunities to streamline operations and enhance service delivery

Provides tier 2 customer support to the end users

Takes ownership of responsibilities, working individually or with teams to accomplish goals

Ability to multitask, given various task assignments, assisting management in prioritization of tasks

Works with all departments throughout the product delivery cycle to ensure project dates are met and ensure timely completion of Product Analyst deliverables

Practices and adheres to the “Code of Conduct” philosophy and “Mission and Values Statement”

Performs other duties as assigned

Knowledge, Skills, and Abilities:

Knowledge of business process improvement, workflows, evaluation of processes, business process modeling and data modeling preferred specific to 21 CFR Part 11.

Knowledge of tools used to model, build, test and implement BPM solutions preferred

Ability to accomplish IT project assignments, analyzing a number of alternative approaches in the process of advising management on aspects of IT system development, operations and solutions

Professional demeanor and positive attitude; customer service orientation

Excellent communication and inter-personal skills

Ability to learn, understand, and apply new technologies, methods, and processes

Working knowledge of scrum and agile project delivery methodologies

Minimum Qualifications:

Bachelor’s Degree preferred

5+ years of experience on increasingly challenging projects in business with a proven delivery track record

Healthcare or clinical research industry experience strongly preferred

Oracle Argus or Microsoft Viva strongly preferred

A background working with a fast paced, results oriented environment

*Strongly prefer someone located within the Greater Nashville Area, but we are open to fully remote in the United States for the right candidate. *

About Sarah Cannon Research Institute


Sarah Cannon Research Institute (SCRI) is one of the world’s leading oncology research organizations conducting community-based clinical trials. Focused on advancing therapies for patients over the last three decades, SCRI is a leader in drug development. In 2022, SCRI formed a joint venture with former US Oncology Research to expand clinical trial access across the country. It has conducted more than 750 first-in-human clinical trials since its inception and contributed to pivotal research that has led to the majority of new cancer therapies approved by the FDA today. SCRI’s research network brings together more than 1,300 physicians who are actively enrolling patients into clinical trials at more than 250 locations in 24 states across the U.S. Please click here to learn more about our research offerings.

We care about the well-being of the patients and communities we serve, and that starts with caring for our people. That’s why we have a Total Rewards package that includes comprehensive benefits to support physical, mental, and financial well-being. Our Total Rewards offerings serve the different needs of our diverse colleague population and ensure they are the healthiest versions of themselves. For more information regarding benefits through our parent company, McKesson, please click here.

As part of Total Rewards, we are proud to offer a competitive compensation package. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.