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Field Service and Technical Advising Specialist

4 months ago

Jacksonville Florida, United States Veolia Water Technologies & Solutions Full time

Company Description

Veolia Group Water Technologies and Solutions brings together experienced professionals in pursuit of the same goal to solve the world's most complex challenges related to water scarcity, quality, productivity, the environment and energy. We're always looking for passionate and creative people to help us in this mission.

Job Description

The Field Service Engineer Tech (primarily supporting SC NC, GA, FL) will report to the National Field Service manager. He/She will provide necessary support for chemical feed equipment, automation in dosing Chemistry into industrial water applications. Activities include scope-outs, installation, system commissioning, programming, calibration, project execution, onsite training, post installation troubleshooting for equipment used to dose and control chemicals to water & process application streams.

Interested in someone located in either Jacksonville or Gainesville, FL

Key Responsibilities:

 

  • Communication with colleagues, commercial sales teams, application engineering, and end customers, in scheduling, organizing on-site work, execution of install or problem resolution, summary reports and administrative tracking
  • Commissioning, configuring provided equipment, programming controllers, then validating dynamic Chemical feed equipment operation on startup by calibration, validation, verification, in the safest manner possible and provide ongoing hardware/software support.
  • Troubleshooting hardware and software problems for customers and/or the field sales force via remote support technologies or on-site at customer locations. Resolving issues by repairing and/or calibrating instruments in accordance with designated O&M manuals
  • Continuous desire to learn and grow into the role.
  • Ensuring all administrative duties and protocols are followed completed within prescribed timelines.
  • Clearly demonstrate a safety mindset in actions, performance, discussions, and reports.


    Qualifications

    As you launch your career with us, you'll leverage your interpersonal skills to build good relationships with your team members. Your positive attitude, mechanical inclination, and interest in learning will be key to your long-term success as part of our team. To be well prepared for this role, here are some important things to consider:

    Core Requirements:

     

     

    • Technical degree/diploma in Electrical, Electronic Technology, Instrumentation and Electronics, Mechanical Engineering or other technical discipline. Minimum of 2-5 years of experience in Instrumentation and Electronics (I&E), or plant operations/maintenance experience, OR at least 2 years of relevant training (college, military, technical/vocational school), in Instrumentation and Electronics, working with 120VAC and low voltage, analog and digital communication, installation and troubleshooting.
    • Mechanical aptitude for installations, mounting equipment, plumbing, conduit, tubing in PVC, SS, and copper.
    • Fundamental computer programming skills, including understanding Boolean and comparative logic.
    • Strong technical, cognitive ability to logically troubleshoot and resolve issues. To demonstrate clear communication skills to efficiently support the service process internally while also providing communications to the end customer.
    • Clear, concise, and professional communication with customer and Suez personnel, verbally and in writing.
    • Responsible for complying with all safety, health, environmental policies and procedures relevant to the position.
    • Ability to work in multiple environments, indoor/outdoor in variety of industries, including Class 1 div 2 hazard classifications.
    • General knowledge of electrical equipment, chemistry and safety. Visual, manual dexterity to competently service instruments and electrical equipment. Ability to learn applicable company procedures within a reasonable time from start of employment.
    • Willing to travel 50% or more.
    • Proven organizational, time management skills, demonstrating ability to manage multiple priorities.
    • Self-motivated, ability to initiate and drive projects to completion with minimal oversight, while demonstrating significant problem-solving abilities with an unfailing dedication to deadlines and commitments.
    • Proven ability to speak effectively before groups and customers, clients, and other employees within the organization.
    • Strong verbal and written communication skills.
    • Computer proficiency is required with at a minimum, word processing and spreadsheets, and basic data base knowledge.


      Other Useful Skills and Experience:

       

       

      • Bachelor's Degree in Science, Technology, Engineering or Mathematics (STEM) concentration is a plus
      • Experience with industrial pumps and monitoring equipment plus a fundamental understanding of PLC control systems, PLC programming and troubleshooting is a plus
      • Tech savvy - ability to learn company and site-specific computer applications and advanced testing and monitoring equipment.


        Additional Information

        All your information will be kept confidential according to EEO guidelines.

        As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.