Lead, Sales Operations

3 weeks ago

San Mateo, United States Notable Full time
Notable is the leading intelligent automation company for healthcare. Customers use Notable to drive patient acquisition, retention, and reimbursement, scaling growth without hiring more staff. We don’t just make software. We are on a mission to fix the broken U.S. healthcare system by helping to eliminate the massive administrative burden that is placed on our nation’s healthcare staff. We hire people from diverse backgrounds and are always looking for employees who bring fresh ideas to our space. Passion is paramount, and at Notable, you will get to work with other talented people who aim to set a new standard for innovation in healthcare.

Notable is looking for an ambitious sales operations leader who is eager to prosper in a dynamic high growth environment. In this role, you will lead and manage sales operations end to end in support of business growth. You will serve as an integral member of the go-to-market leadership team, providing operational support and strategic insight for our growth team. You will contribute to growth strategy, refine processes, and hire a world class team. This position demands exceptional organizational and communication skills, along with the ability to work independently and collaborate effectively with senior executives and directors. This role is perfect for someone who thrives on teamwork, embraces challenges, and brings innovative ideas to the table.

This role will require you to be onsite at our San Mateo HQ at least 3 days per week.

Responsibilities

  • Drive continuous improvement to our Go-to-Market
  • Partner with Sales Leadership to define & quantify quarterly team objectives & performance metrics
  • Synthesize & enable actionable insights for Sales & Senior leadership - related to business performance, opportunities for development, & opportunities for investment, inclusive of supporting quarterly business reviews and board meeting preparation.
  • Provide strategic advice to leadership on go-to-market planning, competitive analysis, deal flow bottlenecks, organizational structure, etc
  • Lead execution of large-scale cross-functional projects that directly impact new business, retention, and customer satisfaction
  • Manage the sales forecast: Build processes to collect inputs, analyze and improve accuracy, and identify areas for improvement
  • Instrument, analyze, and turn data into actionable insights across Growth and Customer Success. The net result of these activities is to ensure strategic and operational alignment occurs at Notable to ultimately drive insights for our Growth function.
  • Manage the incentive compensation process including plan preparation, goal settings, regular updates on sales performance KPIs, payouts and reporting in partnership with finance.
  • Sales Systems & Reporting: Ensure the effective administration of sales related tools to support clarity and accountability of sales activity and progress
  • Team Building: Attract, hire and develop outstanding talent
  • Partner with Sales Leadership, Sales Executives & Marketing to accelerate top-funnel sales playbook & streamline handoff processes

You're a great fit if because you...

  • Have 7+ years of experience in sales and/or business operations. Previous sales experience outside of operations would be awesome.
  • Deep understanding of sales pipeline management and forecasting
  • Exceptional analytical skills with the ability to surface the right data with relative ease. Excel and CRM (Salesforce, Hubspot) reporting proficiency are a must.
  • Excellent written and verbal and communication skills, with the ability to speak to the data and make it relevant and digestible for all teams and levels within the company.
  • Experience working cross-functionality, and leading initiatives between various teams.
  • Project management and organizational skills
  • Ability to scope work and operate independently

Qualifications (Bonus):

  • Previous experience working at a healthcare SaaS company
  • Domain knowledge specific to care delivery and clinical workflows

Beware of job scam fraudsters Our recruiters use @notablehealth.com email addresses exclusively. We do not conduct interviews via text or instant message and we do not ask candidates to download software other than Zoom, to purchase equipment through us, or to provide sensitive personally identifiable information such as bank account or social security numbers. If you have been contacted by someone claiming to be me from a different domain about a job offer, please report it as potential job fraud to law enforcement and contact us here.

Compensation Range: $180K - $190K

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