Manger of Ticket Operations
2 months ago
WHAT YOUâLL BE DOING
Tickets, remember, itâs all about tickets. The Manager of Ticket Operations & Inside Sales role is crucial to the success of the Macon Bacon. Youâll be selling the full menu of ticket products to âjoe fanâ and managing the inside sales process. You'll run the operational side of tickets within the ticketing system and much more. We are looking for game changer that wants to sell but also is excited about working with the operational/strategic side of tickets. Some of those responsibilities include:
- Oversight of the ticketing system including, but not limited to renewals, inventory management, payments and the entire ticket sales operations process
- Spending 75% of time on selling full menu of ticket sales products, having oversight of the inside sales process and any staff/interns in that department
- Handle the inbound ticket sales phone line and live chat function
- Work closely with the Director of Marketing on strategy and analysis of various ticketing promotions. Â
- Manage the relationship with our ticketing system vendor
- Manage and develop ticket sales reports
- Hire, manage and train game day ticket office staff and interns
- Lead customer service agent for all season ticket holders, group purchasers and single game buyers
- Work closely with our Director of Finance on monthly reports, reconciliations and other needs
- Create and manage box office protocolÂ
If you're hungry for working in the sports industry, we'd love for you to apply. If you're hungry for Bacon as well, then that's a bonus We look forward to chatting with you about this amazing opportunity.   We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
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Manger of Ticket Operations
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