Current jobs related to Overnight Complex Guest Service Agent - Portland - Hilton Portland Downtown

  • Complex Guest Service Agent

    1 month ago

    Portland, United States Hilton Portland Downtown Full time

    DescriptionThe Hilton Portland and the Hilton Duniway are looking for their next Overnight Complex Guest Service Agent to join their dynamic team at the front desk. Here you will enjoy great perks like complimentary shift meals and Hilton room discounts for you and your family worldwide! If you have a passion for customer service and want to learn and grow...

  • Nighttime Guest Services Agent

    1 week ago

    Portland, Oregon, United States Hotel Grand Stark Full time

    NIGHT AUDIT AGENT | HOTEL GRAND STARKPOSITION SUMMARY: We are seeking a dedicated Night Audit Agent to manage overnight operations at our esteemed hotel, ensuring seamless late check-ins and effective communication with various departments in a 24/7 hospitality environment. ABOUT HOTEL GRAND STARK: Situated in the heart of Portland's Central Eastside, Hotel...

  • Guest Services Agent

    3 months ago

    Portland, United States Crescent Hotels & Resorts Full time

    ** Guest Services Agent** * Share: Email ** Guest Services Agent** **Hotel Vance, Portland, a Tribute Portfolio Hotel** Hotel Vance speaks to our intersection of inspiration and ideation; creativity and ambition. Short for Advance, Hotel Vance invites innovation and stimulates productivity. Here business prowess, collegiate determination, and creative...

  • Complex Guest Service Agent

    1 month ago

    Portland, United States Hilton Full time

    The Hilton Portland and the Hilton Duniway is looking for its next Complex Guest Service Agent position to join their dynamic team at the front desk! Find us in central downtown, less than one block from the Arlene Schnitzer Concert Hall and Pioneer Courthouse Square. Pioneer Place Mall, Portland Art Museum, Newmark Theatre, and several parks are within...

  • Overnight Guest Services Coordinator

    3 days ago

    Portland, Maine, United States Longfellow Hotel Full time

    Position Summary:The Longfellow Hotel, an upscale boutique establishment featuring 48 rooms, a café, and a spa, is in search of a dedicated part-time Overnight Guest Services Coordinator to oversee operations during the night shift. This role is crucial as our Overnight Guest Services team represents the hotel, ensuring a seamless experience for our guests....

  • Guest Service Agent

    3 months ago

    Portland, United States Kimpton Hotel Full time

    Guest Service Agent - Front DeskFull Time & Benefits $18/hr + Incentive Opportunities Hotel Vintage, Portland OR Must Pass Background Check We are an E-Verify Company Why We're HereWe believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality...

  • Guest Service Agent

    3 months ago

    Portland, United States Kimpton Hotels & Restaurants Full time

    Job SnapshotGuest Service Agent - Front Desk Full Time Benefits $19/hr + Incentive Opportunities Hotel Vintage, Portland OR Must Pass Background Check We are an E-Verify Company Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic...

  • Complex Security Officer

    2 weeks ago

    Portland, United States Hilton Portland Downtown Full time

    DescriptionFind us in central downtown, less than one block from the Arlene Schnitzer Concert Hall and Pioneer Courthouse Square. Pioneer Place Mall, Portland Art Museum, Newmark Theatre, and several parks are within three blocks. This is a complex position where the team member will be working between our Hilton (455 rooms) and our Duniway (327 rooms)...

  • Guest Services Agent

    2 months ago

    Portland, United States Sentinel Full time

    About Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee...

  • Guest Service Agent at Longfellow Hotel

    3 months ago

    Portland, United States Longfellow Hotel Full time

    Job DescriptionJob DescriptionJob Overview:The Longfellow Hotel, a 48-room luxury boutique hotel, café, and spa, is seeking a team of driven and empathetic Guest Service Agents.  Opening May 17, 2024, The Longfellow Hotel is already gaining recognition as one of the most highly anticipated openings in the US.Our Guest Service Agents will be the face and...

  • Overnight Service Representative

    1 week ago

    Portland, Oregon, United States Planet Fitness Full time

    Job OverviewBenefits:401(k) plan401(k) matching programCompetitive compensationEmployee discounts availableHealth insurance coverageOpportunities for career advancementPaid time offTraining and development programsVision insurance optionsWellness resources providedAbout UsPlanet Fitness is a leading name in the fitness industry, dedicated to creating a...

  • Overnight Service Representative

    1 week ago

    Portland, Oregon, United States Planet Fitness Full time

    Job OverviewBenefits:401(k) plan401(k) matching programCompetitive compensationEmployee discounts availableHealth insurance optionsOpportunities for career advancementPaid time offTraining and development programsVision insuranceWellness resources providedAbout UsPlanet Fitness is a leading name in the health and fitness sector, dedicated to offering a...

  • Guest Services Representative

    3 days ago

    Portland, Oregon, United States Atrium Hospitality Full time

    Company: Atrium HospitalityPosition: Front Desk Agent - Full TimeOverview: At Atrium Hospitality, we believe in fostering a collaborative environment where enthusiasm and respect drive exceptional service. Our Front Desk Agents play a crucial role in creating memorable experiences for our guests.Compensation: Competitive wage starting at $18 per hour,...

  • Complex Bellperson

    2 weeks ago

    Portland, United States Hilton Portland Downtown Full time

    DescriptionThe Hilton Portland and the Hilton Duniway are looking for their next Complex Bellperson to join the team! The Hilton Portland Downtown and the Hilton Duniway are located in the heart of downtown Portland where our Team Members love being a part of our award-winning culture. From a friendly workplace environment to competitive health benefits,...

  • Guest Services Representative

    1 week ago

    Portland, Oregon, United States CSM Corporation Full time

    Position Title: Front Desk AgentJob Category: Front OfficeRequisition Number: FRONT004754Job Overview:We are seeking a dedicated Front Desk Agent to deliver exceptional service to our guests. This role is crucial in ensuring a welcoming atmosphere and maintaining high standards of guest satisfaction.Sign-On Bonus and Benefits:A $500 sign-on bonus is...

  • Guest Services Representative

    3 days ago

    Portland, Oregon, United States Dossier Full time

    About Dossier:Dossier is dedicated to providing travelers with an immersive experience that reflects the vibrant culture and unique lifestyle of Portland. Our hotel is designed to resonate with the city's artistic spirit, offering guests a sanctuary filled with locally inspired amenities that embody the essence of Portland. Each room and suite is...

  • Complex Bellperson

    3 weeks ago

    Portland, Oregon, United States Hilton Portland Downtown Full time

    The Hilton Portland and the Hilton Duniway are looking for their next Complex Bellperson to join the team The Hilton Portland Downtown and the Hilton Duniway are located in the heart of downtown Portland where our Team Members love being a part of our award-winning culture. From a friendly workplace environment to competitive health benefits, career growth...

  • Guest Services Representative

    3 days ago

    Portland, Oregon, United States Dossier Full time

    About Dossier:Dossier is dedicated to providing travelers with an authentic experience that reflects the vibrant culture and unique lifestyle of Portland. Our hotel is designed to seamlessly blend with the city’s artistic spirit, offering guests a cozy retreat filled with locally inspired amenities. Each of our thoughtfully designed rooms and suites...

  • Guest Services Coordinator

    1 week ago

    Portland, Oregon, United States PM Hotel Group Full time

    Guest Services CoordinatorWe are looking for a personable and enthusiastic individual to fill the role of Guest Services Coordinator at PM Hotel Group. As the initial point of interaction for our visitors, you will ensure exceptional service throughout their stay. Your key responsibilities will encompass:Maintaining clear and professional communication in a...

  • Guest Services Representative

    3 days ago

    Portland, Oregon, United States La Quinta Inn & Suites - PDX Full time

    Job OverviewWe are seeking a friendly and professional individual to fill the role of a Front Desk Agent at La Quinta Inn & Suites - PDX. This position offers both morning and evening shifts, with comprehensive training provided on-site.Position SummaryThe Front Desk Agent plays a crucial role in welcoming and registering guests, ensuring exceptional service...

Overnight Complex Guest Service Agent

2 months ago

Portland, United States Hilton Portland Downtown Full time
Description

The Hilton Portland and the Hilton Duniway are looking for their next Overnight Complex Guest Service Agent to join their dynamic team at the front desk. Here you will enjoy great perks like complimentary shift meals and Hilton room discounts for you and your family worldwide If you have a passion for customer service and want to learn and grow in the hospitality industry this is the perfect opportunity

What will I be doing?

As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction Receive, input, retrieve and relay messages to guests RequirementsWhat are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all

Source: Hospitality Online