Patch Management Analyst

4 weeks ago

Downers Grove, United States Sentinel Technologies Full time
Patch Management Analyst Job ID 2024-4486 Type Regular FTE Responsibilities

Sentinel is seeking a Patch Management Analyst to join our team. The ideal candidate will serve as a point of contact for customer inquiries to ensure to regularly to keep technology current, address security vulnerabilities, and correct performance issues. In this role, you will provide technical support to resolve patch-related issues and mitigate any negative impacts on customer environments. This candidate will ensure patches are applied in accordance with customer- specific SLA's and compliance requirements. This role is a 3rd shift working Friday, Saturday and Sunday from 7pm- 7am CST. This position can be remote but must be able to provide onsite support at our office in Downers Grove, IL.

Qualifications
  • Minimum of one year of experience in a helpdesk or networking role
  • Experience with updating and troubleshooting Windows
  • Experience with Networking is a plus
  • Experience with remote management tools is a plus
  • Excellent verbal and written communication skills are required
  • Ability to work in a team environment
  • Ability to demonstrate an attention to detail
  • The candidate must have a car, as this position requires travel between location and the transportation of equipment
  • A valid driver's license and proof of vehicle insurance will be required
  • Legally authorized to work in the US without sponsorship
  • Must demonstrate a "can-do" attitude

We focus on candidates that display our "ACE" factor - Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service.

What you get:

We offer an energetic work environment with many corporate culture amenities, competitive salary, and rich benefit plan including: Medical, Dental, Vision, 401K, 529, Life Insurance, Income Protection Short and Long-Term Disability, Medical and Child/Elder Care, Flexible Spending Account Plans, Employee Assistance Program, Two weeks vacation, additional paid time-off for Personal and Sick, certification and hands-on training, and discounts for local event entertainment and health clubs.

Overview

MOTIVATED.....make IT happen

Sentinel Technologies, Inc. has been rated a top workplace every year since 2012

About Us:

Sentinel delivers solutions that can efficiently address a range of IT needs - from security, to communications, to systems & networks, to software applications, to cloud and managed services; all of which include our staffing solutions for our clients. Since 1982, Sentinel has grown from providing technology maintenance services to our current standing as one of the leading IT services and solutions provider in the US. We have aligned with many of today's global technology leaders including Cisco, Dell, VMware and Microsoft. Sentinel services customers both nationally and internationally with primary support operating centers in Downers Grove (HQ), Chicago, and Springfield, IL; Phoenix, AZ.; Detroit, Lansing, and Grand Rapids, MI; Milwaukee, WI; Denver, CO; and Fort Lauderdale, FL.

If you are MOTIVATED... you can make IT happen at Sentinel. Our commitment to our employees is to create a work environment that encourages creativity, an entrepreneurial spirit, fosters growth through certification and hands-on training, and values a team-oriented culture with rewards based on impact

If you share our passion about what technology can do and want to be part of a top workplace environment - we'd like to have you join our team. Learn more at www.sentinel.com/careers.

As part of Sentinel's employment process, candidates will be required to complete a background check. Only those who meet the minimum requirements will be contacted. No phone calls please.

Sentinel is proud to be an equal opportunity/affirmative action employer committed to a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, genetics, disability, pregnancy, veteran status or any other basis protected by law.

If you are an individual with a disability and need assistance in applying for a position, please contact SentinelHR1@sentinel.com.

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