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Securities Services
2 months ago
Job Description
We are searching for a Client Solutions Manager to join our team Client Solutions Managers are responsible for the project management of new and incremental client business to the Securities Services organization within JPMorgan's Corporate Investment Bank. As a Client Solutions Manager you will cover a diverse client base that includes Asset Managers, Hedge Funds, Private Equity Funds, Pension Funds, Banks, Broker Dealers and Insurance Companies.
Solutions and Implementation activity encompasses all Securities Services products including - but not limited to - Custody, Fund Accounting, Fund Admin, Hedge Funds Servicing, Investment Analytics, Compliance, ETFs, IMOS, Private Equity and Real Estate Services, Securities Lending, Collateral Management, Prime Custody and Trading Services. The scale of activity will range from single product implementations to large, complex deals involving multiple products and multiple entities and includes a range of constituents.
Job Responsibilities:
- Ensure client requirements are understood and work with internal partners to design, document, and ensure appropriate sign off on solutions.
- Develop and manage project delivery plans
- Facilitate negotiating of client legal agreements
- Execute plans with robust governance and reporting
- Actively mitigate and manage project risk by coordinating timely resolution of issues
- Scope containment and change management
- Manage and motivate virtual working teams across multiple locations and disciplines
- Execute post implementation and production satisfaction reviews to continually improve practices
- Effectively prioritize, track and report on all projects in the pipeline.
- Ensure all controls and procedures are complied with
- Own all project communication to internal and external stakeholders
Required qualifications, capabilities, and skills:
- Working knowledge of multiple Securities Services products such as Custody, Fund Accounting, Fund Admin, Hedge Funds Servicing, Investment Analytics, Compliance, ETFs, IMOS, Private Equity and Real Estate Services, Securities Lending, Collateral Management, Prime Custody and Trading Services
- Show ability to present clear, articulate and concise verbal and written communication
- Have client-facing skills
- Have proven ability to influence and work collaboratively with multiple internal disciplines (sales, operations, technology, product management)
- Has strong presentation skills
- Has highly structured and methodical in execution
- Has a keen eye for identifying and resolving risks
- Ability to systematically remove ambiguity from projects
- 3+ Years in Financial Services particularly Securities Servicing Industry.
- 2+ years in a client facing implementation role or commensurate experience
About Us
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
About the Team
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.