Operations Manager

2 months ago

Minneapolis, United States Center for Energy and Environment Full time
Description

The Market Transformation Operations Manager will play a key role in the growth and success of the market transformation department by overseeing department operations and administrative functions. This includes contract and budget management, supporting hiring and onboarding for new staff in our growing team, planning and coordinating team retreats and program events, helping to develop systems and processes to increase efficiency and impact of our work, and managing a team of cross functional staff.

Background:

CEE is a data-driven, consumer-focused, and community-based clean energy nonprofit with locations in the North Loop of Minneapolis and St. Paul's Midway. For nearly 40 years, CEE has collaborated with utilities, governments, nonprofits, and businesses to deliver actionable research and innovative programs that reduce energy waste and harmful emissions. We have established a national reputation for innovation and excellence in program implementation, emerging technology and field research, local and state policy work, and our work with communities. We collaborate regularly with partners and employ curious people who share a passion for the organization's mission. Our workplace invites open door communications, respect for diverse backgrounds and points of view, and an emphasis on work-life balance. Our organizational culture is professional but easy-going, with a deep emphasis on collaboration, innovation, and technical expertise.

The will work within the Market transformation department, the home base for our Efficient Technology Accelerator program (etamn.org) and energy codes work. Our department works on deploying emerging technologies rapidly and working to make efficiency and low carbon solutions the new normal. We are highly collaborative both externally to achieve these goals and are also highly cross functional with other areas of the organization.

This position reports to the Sr. Director of Market Transformation and will be a member of the department's team of senior managers.

Responsibilities:

Budget Management and Work planning

  • Manage Market Transformation Department contract compliance, workplan development process, and tracking, invoicing support, and client communication.
  • Develop and facilitate processes and systems for ongoing budget management including tools that empower managers to manage their budgets effectively and efficiently.
  • Manage department procurement process for subcontractors and work with CEE's contracts team to ensure compliance with state requirements.
  • Provide support to team administrative functions, including but not limited to: support for billing, pulling reports on an ad hoc basis, and project management support.

Staff management and team building

  • Support department staffing plan with input from senior management and HR. Identify department gaps and work with HR to manage postings, recruiting, assisting with hiring process.
  • Supervise cross functional and support staff to effectively deploy resources across initiatives, manage time allocations, performance management, and career development.
  • Facilitate department team building, culture building and staff development. Contribute to and foster a team environment of high performance, satisfaction, and retention.

Internal and external stakeholder engagement and communication

  • Support department communications to ensure that staff have relevant information to carry out job functions and to facilitate collaboration.
  • Assist external and internal stakeholder engagement communications.
  • Strengthen event planning and management for the department and for individual technology initiatives.
  • Capture key needs action items from senior manager group and ensure follow-up.
  • Other duties as assigned.

Systems optimization and process improvement

  • Manage the customization and efficient utilization of department software (with support from IT and others) including Customer Relationship Management (CRM) software, project management software and Microsoft Teams.
  • Document existing department operations and create best practice guides to ensure alignment across the department and optimize efficiency.
  • Identify efficient ways to optimize collaboration and connection intra- and extra- departmentally.

Other duties as assigned or apparent

Qualifications:

  • 5+ years of experience in a similar role leading operations or administrative management.
  • 2+ years experience in supervision or project leadership.
  • Demonstrated experience with project management, including ability to manage, prioritize, and organize multiple tasks.
  • Experience with contract and budget administration.
  • Experience with process improvement and documenting operations.
  • Demonstrated proactive problem solving and team building experience.
  • Excellent attention to detail and follow-up.
  • Ability to stay organized and maintain communication in a dynamic, fast-paced work environment.
  • Experience with software tools such as Microsoft Teams, Salesforce, and project management software.
  • Ability to work effectively with a variety of internal teams and external partners.

Compensation:

Dependent upon qualifications and experience.



Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
CEE will not discriminate against or harass any employee or applicant for employment because of race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, familial status, membership or activity in a local human rights commission, or status with regard to public assistance or any other legally protected class status.

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