IT Operations Manager

2 months ago

Minneapolis, United States Center for Energy and Environment Full time
Description

CEE is seeking a strong leader to manage our technical operations team or "TechOps". As the leader of TechOps you will oversee CEE's Systems Administrators (2), Help Desk team (3), and the Technology Adoption Specialist (1). We have a mix of cloud and locally hosted systems. Though primarily a Microsoft Windows shop, we do maintain a fleet of Linux-based applications servers.

As the IT Operations Manager you must possess strong leadership skills and have experience managing a technical operations team. This role requires understanding, organizing, prioritizing, and managing the implementation of all relevant aspects of the work performed by the TechOps team.

This position guides and oversees implementation of CEE's training and resource portfolio and ensures the integrity of existing information security controls while proactively planning and managing the implementation of new controls as needed to protect our clients' sensitive data.

This is a full-time, management-level position that reports to the Director of IT. The preferred candidate is local to the Minneapolis/St. Paul metropolitan area, but able to work in a hybrid working environment. This position offers a full range of benefits including PTO, medical, dental, medical spending accounts, life and long-term disability, paid parental leave, and a retirement plan.

Background:

CEE is a data-driven, consumer-focused, and community-based clean energy nonprofit based in Minneapolis. For 40 years, CEE has collaborated with utilities, governments, nonprofits, and businesses to deliver actionable research and innovative programs that reduce energy waste and harmful emissions. We are proud to operate in Minnesota, a national leader in clean energy and energy efficiency, and ten other states.

Our staff includes creative and pragmatic environmentalists, program developers and implementers, engineers and technical experts, and research professionals. Our organizational culture is professional but easy-going, with a deep emphasis on collaboration, innovation, and technical expertise.

Responsibilities:

Management

  • Manage the daily operations of TechOps to ensure the functionality, availability, and security of IT systems, data, backups, and communications.
  • Ensure that TechOps has sufficient staff, the necessary support, and an effective structure to handle their duties, effectively and comprehensively, while maintaining high morale and work/life balance.
  • Manage the TechOps team's workload, workflow, priorities, and schedule of accountabilities/outputs
  • Develop, and manage, annual budget for TechOps
  • Develop and maintain IT Service Model operations, standards, and practices. Ensure adequate and updated internal training for TechOps team members
  • Oversee development and implementation of, and lead where appropriate, CEE's training and resource portfolio and deployment ensuring that CEE end users are well informed/trained with updated information, resources, and skills related to systems and security
  • Manage and support team members, including performance assessments
  • Assist in the continuous development of IT staffing plan and professional growth
  • Maintain professional and technical knowledge through continued education, online/in person training and attendance of educational workshops, reviewing professional publications, networking, and participation in professional industry groups

Security

  • Partner with CEE's Information Security team to develop, implement, and operationalize security controls
  • Develop, maintain, and document information security procedures and policies
  • Take a lead role managing internal and external security audits
  • Identify and manage IT operational risks
  • Perform Vendor Risk Assessments

Qualifications

  • Bachelor's degree from an accredited college or university with a major in Information Technology, Computer Science or a related field OR;
  • Six years of relevant professional industry experience AND;
  • Five years of Management experience with IT Infrastructure or IT Business Operations
  • Demonstrated experience with increased responsibility managing an IT infrastructure/operations team including systems administration and IT security
  • Working knowledge of IT concepts including networking, servers/services, virtualization, hardware maintenance, workstation/mobile device management, asset management, and backup/recovery systems
  • Working knowledge of software development practices and processes
  • Experience with Issue tracking/help desk systems
  • Experience with supporting Office 365/Microsoft Online ecosystem
  • Experience with overseeing security audits
  • Excellent time manager able to develop workplans; workflows; and manage teams to develop and meet timelines and outputs
  • Strong problem solving, analytics and research capabilities and ability to handle changing priorities, deal with ambiguity and use good judgment in stressful situations
  • Ability to lead by example and demonstrate integrity, outstanding interpersonal and leadership skills
  • Excellent verbal and written communications skills
  • Desirable: Project Manager Professional (PMP) Certification, Information Technology Infrastructure Library (ITIL) Certification, Microsoft SharePoint Certification or Microsoft 365 Certification

Compensation

Dependent upon qualifications and experience. the salary range for the position is expected to be between $100-$110K. CEE provides a wide range of benefits including Paid Time Off (PTO), medical, dental, life and long-term disability insurance and a retirement package.

Center for Energy and Environment seeks to enrich the diversity of the CEE community and encourages applicants from a wide range of backgrounds to apply. CEE is long noted for its research, policy advocacy and programming to provide practical energy solutions for homes, businesses and communities.


Equal Opportunity Employer



Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
CEE will not discriminate against or harass any employee or applicant for employment because of race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, familial status, membership or activity in a local human rights commission, or status with regard to public assistance or any other legally protected class status.

  • Chief Operating Officer

    3 weeks ago

    Minneapolis, United States Advanced Operations Partners Full time

    We have a full-time COO opportunity for a global manufacturing PE-owned company. Background and requirements for the role include:Company Background$300 M+ global manufacturing of capital equipment; the company is a carve-out from a public companyThe company has nine global manufacturing locationsSells through distributors and some direct channelsKey...

  • Chief Operating Officer

    3 weeks ago

    Minneapolis, United States Advanced Operations Partners Full time

    We have a full-time COO opportunity for a global manufacturing PE-owned company. Background and requirements for the role include:Company Background$300 M+ global manufacturing of capital equipment; the company is a carve-out from a public companyThe company has nine global manufacturing locationsSells through distributors and some direct channelsKey...

  • Operations Manager

    1 day ago

    minneapolis, United States Frostbeard Studio Full time

    Job SummaryFrostbeard Studio is a small handmade business creating soy candles for book lovers. We are seeking an experienced Operations Manager to oversee our company's daily operations and drive business growth. The ideal candidate will be responsible for managing staff, maintaining operational efficiency, and ensuring customer satisfaction.DutiesSupervise...

  • Operations Manager

    2 days ago

    Minneapolis, United States Frostbeard Studio Full time

    Job SummaryFrostbeard Studio is a small handmade business creating soy candles for book lovers. We are seeking an experienced Operations Manager to oversee our company's daily operations and drive business growth. The ideal candidate will be responsible for managing staff, maintaining operational efficiency, and ensuring customer satisfaction.DutiesSupervise...

  • Operations Manager

    21 hours ago

    minneapolis, United States Frostbeard Studio Full time

    Job SummaryFrostbeard Studio is a small handmade business creating soy candles for book lovers. We are seeking an experienced Operations Manager to oversee our company's daily operations and drive business growth. The ideal candidate will be responsible for managing staff, maintaining operational efficiency, and ensuring customer satisfaction.DutiesSupervise...

  • Operations Manager

    3 days ago

    Minneapolis, Minnesota, United States Allina Health Full time

    Job SummaryWe are seeking a highly skilled Business Operations Supervisor to join our team at Allina Health. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our business support areas, ensuring seamless service delivery and operational efficiency.Key ResponsibilitiesBusiness OperationsDevelop and...

  • Operations Manager

    6 days ago

    Minneapolis, United States Emagine Entertainment Full time $65,000 - $75,000

    Job DescriptionJob DescriptionBenefits:401(k) matchingDental insuranceEmployee discountsHealth insurancePaid time offVision insuranceSUMMARY The Operations Manager provides support to the Director of Operations to ensure all management teams are operating in accordance with policies, goals, and objectives and contributing to enhancing the overall Emagine...

  • Operations Manager

    4 hours ago

    Minneapolis, Minnesota, United States SBM Management Services Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Operations Manager to join our team at SBM Management Services. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our facilities management services.Key ResponsibilitiesDevelop and Implement Operational Plans: Create and execute...

  • Operations Manager

    1 week ago

    Minneapolis, United States Healthy America, LLC dba The Amazing Chickpea Full time $27 - $38

    Job DescriptionJob DescriptionAs the Operations Manager, you will be responsible for overseeing and managing company's overall supply chain and logistics strategy and daily operations in order to maximize the process efficiency and productivity. You will be managing daily operations, production planning, and handle supply chains to ensure on-time...

  • Operations Manager

    9 hours ago

    Minneapolis, Minnesota, United States Precoat Metals Full time

    About the RoleWe are seeking a highly skilled and experienced Operations Manager to join our team at Precoat Metals. As an Operations Manager, you will play a critical role in leading our production and maintenance teams to ensure the efficient and effective operation of our facility.Key ResponsibilitiesLeadership and ManagementLead and manage a team of...

  • Operations Manager

    6 days ago

    Minneapolis, Minnesota, United States RiverSource Full time

    Join the RiverSource Team as an Operations Manager overseeing team members responsible for the execution, service, and management of various intricate processes within Operations. Your role will involve providing guidance, development, and support to ensure the efficient and precise execution of daily operations while adhering to all compliance and...

  • Operations Manager

    1 week ago

    Minneapolis, United States Healthy America, LLC dba The Amazing Chickpea Full time $27 - $38

    Job DescriptionJob DescriptionBenefits:Bonus based on performanceOpportunity for advancementTraining & development As the Operations Manager, you will be responsible for overseeing and managing company's overall supply chain and logistics strategy and daily operations in order to maximize the process efficiency and productivity. You will be managing...

  • IT Operations Manager

    1 month ago

    Minneapolis, Minnesota, United States Center for Energy and Environment Full time

    CEE is seeking a strong leader to manage our technical operations team or "TechOps". As the leader of TechOps you will oversee CEE's Systems Administrators (2), Help Desk team (3), and the Technology Adoption Specialist (1). We have a mix of cloud and locally hosted systems. Though primarily a Microsoft Windows shop, we do maintain a fleet of Linux-based...

  • Operations Manager

    3 months ago

    Minneapolis, United States r.World | Reuse Full time

    Operations ManagerWho We Are:r.World is the award-winning, turnkey, reusable cup system for live events. Together with our partners, we’re eliminating the billions of single-use and disposable items that contribute to our world’s climate crisis. r.World was born from 3 decades of sustainability experience and innovation. We’ve been at the forefront of...

  • Manager, Operations

    1 month ago

    Minneapolis, Minnesota, United States Tricon Residential Full time

    Tricon Residential is anownerand operatorofa growing portfolioof morethan 38,000 single-family rental homes in the U.S.Sun Beltand multi-familyapartmentsin Canada.Our commitment to enriching the lives of our employees, residents and local communities underpins Tricon's culture and business philosophy.We provide high-quality rental housing options for...

  • Operations Manager

    2 weeks ago

    Minneapolis, Minnesota, United States RiverSource Full time

    Join the RiverSource team as an Operations Manager, overseeing team members responsible for the execution, service, and management of various complex processes within Operations. In this role, you will provide guidance, development, and support to your team to ensure the timely and precise execution of daily tasks while adhering to all compliance and...

  • Operations Manager

    3 months ago

    Minneapolis, United States Minneapolis Downtown Council Full time

    Job DescriptionJob DescriptionORGANIZATION SUMMARY: The Minneapolis Downtown Improvement District (the “DID”) is a 501 (c) 6 corporation (formed January 2009) that implements services and programs in a 120+ block area of Downtown Minneapolis (the “District”).  The mission of the DID is to “Preserve and enhance a vital and attractive Downtown...

  • Operations Manager

    6 hours ago

    Minneapolis, Minnesota, United States Lunds & Byerlys Full time

    Job DescriptionLunds & Byerlys is seeking a highly skilled and experienced Operations Supervisor to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operations of our store, providing exceptional customer service, and leading a team of employees to achieve our business goals.Key...

  • Operations Manager

    2 months ago

    Minneapolis, United States Center for Energy and Environment Full time

    Description The Market Transformation Operations Manager will play a key role in the growth and success of the market transformation department by overseeing department operations and administrative functions. This includes contract and budget management, supporting hiring and onboarding for new staff in our growing team, planning and coordinating team...

  • Operations Manager

    2 months ago

    Minneapolis, United States AZZ Inc. Full time

    Job DescriptionJob DescriptionCompany DescriptionAZZ Inc. is the leading independent provider of hot-dip galvanizing, spin galvanizing, powder coating, plating, and coil coating solutions to a broad range of end-markets. Collectively, our business segments provide sustainable, unmatched metal coating solutions that enhance the longevity and appearance of...