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Operations Manager

2 months ago

minneapolis, United States Frostbeard Studio Full time

Job Summary

Frostbeard Studio is a small handmade business creating soy candles for book lovers. We are seeking an experienced Operations Manager to oversee our company's daily operations and drive business growth. The ideal candidate will be responsible for managing staff, maintaining operational efficiency, and ensuring customer satisfaction.


Duties

  • Supervise and lead a team to achieve operational goals
  • Organize project management to ensure timely completion of projects
  • Lead communication between team members, customers, and hired service providers
  • Oversee customer service operations
  • Problem solve and implement strategies to improve overall operations efficiency


Requirements

  • Proven experience in operations management
  • Strong leadership and supervisory skills
  • Customer service and conflict resolution experience
  • Communication and organizational skills
  • Reliability, positive outlook and team player
  • Technical literacy and ability to learn new software