Senior Controls Product Manager

Our Story:

Dover Food Retail (DFR) is a leading manufacturer of Display Cases, Specialty Products, Refrigeration Systems, Power Systems and Comprehensive Services; and leading our industry by Innovating What’s Next in glass doors and intelligent merchandising technologies that keep food safe under brands such as HillPhoenix and Anthony.

DFR is part of the Climate & Sustainability Technologies segment of the Dover Corporation® (NYSE: DOV). Dover is a diversified global manufacturer with annual revenues in excess of $7 billion.

DFR is built on creativity and customer-centric innovation delivered by people invigorated by a strong sense of responsibility to help our customers win in their marketplaces. The relationships we build with our customers are as important to our success as the products we manufacture. This collaborative environment delivers FRESH THINKING, reassuring our customers that they choose the best when they choose to work with the people of Dover Food Retail.

Job Title:        Senior Controls Product Manager

Location:        Conyers, GA       

What we are looking for:

We are looking for a Senior Controls Products Manager who will be responsible for managing, growing and developing a long term strategic roadmap for Dover Food Retail controls solutions and services. He/She would be responsible for all aspects of the product life cycle management and develop, manage and implement product/customer and marketing strategies and programs, NPD, value propositions, pricing & commercial launch to maximize profitable growth for Dover Food Retail controls products and services.

What you will be responsible for in this role:  

• Develop a thorough understanding of the overall market, including overall size/growth in retail grocery segments, industry trends/landscape, competition as well as insights and needs of customers and buying value chain.

• Develop multigenerational Product Line Roadmaps and secure cross-functional leadership consensus at least yearly
• Conduct voice of the customer (VOC), primary and secondary research to facilitate development of product strategies, product plans, and identification of new products and services opportunities.
• Identify and lead strategy projects to evaluate and provide strategic direction for innovative growth opportunities that leverage technology trends (e.g. connectivity), market trends, and integrated solutions.
• Ensure the development and maintenance long term Technology Plans and Product Road Maps for assigned product lines.
• Develop 3-5 year controls/digital strategy for the business working in collaboration with key industry organizations, understanding regulations and competitive product development

• Lead cross-functional new product development teams. Lead all aspects associated with the product definition, product development, pricing, market introduction, sales tools, and promotion plans.
• Working closely with Finance, lead development of the pro forma with complete financial analysis and sales forecast for all proposed new products.

• Develop the positioning strategy of all products and services considering price, volume, share and profitability.
• Conduct VOC to identify market requirements and trends to drive continuous improvements and to identify product enhancements opportunities. Ensures assigned products are responsive to market needs to maintain and/or improve market penetration and share position.
• Partners with Engineering on product development. Ensures product development meets expectations and timelines.

• Collaborate with corporate marketing to develop and deliver training materials for the assigned products to support training programs.
• Serve as subject matter expert for assigned products to support internal team, field sales, distributors and end users.
• Support the marketing communications team to develop appropriate collateral support for catalogs, launch kits, competitive alerts, sales communications, instruction sheets, etc. ensuring a successful commercial launch. 

• Lead all product line marketing related activities and champion cross-functional activities to maximize overall product line performance including revenue growth, margin improvement, cost reduction, quality and delivery.

• Direct the implementation of category strategies and plans for assigned products and coordinate necessary cross-functional activities. Communicate with and influence other departments in the development of strategic marketing plans and programs related to assigned products.
• Manages product specification, cost, quality, delivery, and data integrity as it relates to assigned products.
• Monitor and assess competitive products and programs and as a result develop and implement proactive strategies to strengthen the product line’s competitive edge.
• Evaluates assigned products for obsolescence and communicates recommended product replacement.

What are the basic qualifications?

• BS or BA degree required
• 5+ years of Product Management, Marketing, Strategy, Engineering, Business Development or related experience.

To be a great fit for the role:

• MBA strongly preferred
• Refrigeration & Food Retail industry experience preferred
• Past experience with developing and managing IOT solutions and services preferred.
• Solid experience interacting with both internal and external customers is required.
• Past experience in marketing, product management &/or commercial roles with progressively increasing responsibility
• Proven skills in product marketing and product life-cycle management; should be “Advanced” in the preponderance of Product Management Competencies
• Proven ability to lead courageously, to drive large cross-functional teams to success in challenging situations.
• Must work well with others - inspires trust and open communication amongst team members and peers.
• Proven ability to influence at all levels of the organization cross-functionally.
• Excellent communication and presentation skills, including strong active listening skills.
• Proven ability to analyze, interpret and draw meaningful and accurate conclusions from data.
• Proven ability to conduct complex financial analyses, to develop financial models and interpret P&L statements.

How We Define Our Values and Why You Should Join Our Team:

The backbone behind our collection of outstanding businesses is a team of dedicated employees who protect and enhance our valued reputation for quality and delivering what we promise. It’s our values that define Dover to all of our key audiences: our shareholders, customers, prospective employees and especially to ourselves.

These values must be expressed in our work and embody our actions, as they form the basis by which we do our jobs, make decisions and measure our performance. It’s our unwavering commitment to maintaining our values that defines who we are as a Company.

• Collaborative Entrepreneurial Spirit
• Winning Through Customers
• Respects and Values People
• Expectations for Results
• High Ethical Standards, Openness, and Trust

What’s in it for you?

• Medical, Dental, and Vision
• 401k Retirement Plan
• Flexible Spending
• Paid Holidays

#LI-CS2

The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified.  Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.

Dover Food Retail is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.