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Senior Field Test Engineer
2 months ago
A trusted partner at nearly three million commercial customer locations, Ecolab (ECL) is the global leader in water, hygiene and infection prevention solutions and services. With annual sales of $15 billion and more than 45,000 associates, Ecolab delivers comprehensive solutions, data-driven insights, and personalized service to advance food safety, maintain clean and safe environments, optimize water and energy use, and improve operational efficiencies and sustainability for customers in the food, healthcare, hospitality, and industrial markets in more than 170 countries around the world.
What will you do:
Lead the development and execution of field tests to evaluate new products, programs, and services in real-world customer environments to validate performance, ensure reliability, and capture/quantify value delivered as part of the product development process.
Develop Field Test Project Briefs with the input of field test technicians, project/program leaders, and upper management to ensure each project is clearly defined and executed.
Prioritize the work of field test technicians and assist them as needed, including equipment installation, troubleshooting support, weekly visits, and service coverage.
Build good working relationships with customers and field sales representatives to introduce test plans, identify suitable locations, and seek approvals.
Develop and execute robust data capture plans, equipment monitoring strategies, and customer feedback methods. Analyze data using statistical analysis tools and present results/conclusions/recommendations to team members in a format that is easy to interpret.
Identify, capture, and track issues and provide recommendations to project teams.
Follow all safety policies and protocols as well as implement controls to address safety risks during customer trials.
Ensure customers are returned to normal operation and that any pre-production equipment/products are recovered upon completion of testing.
Share knowledge and learnings with the broader community to help other teams better understand customer and field representative impacts.
Develop knowledge and understanding of products/systems/services/applications, customers and customer needs of business.
Write interim and final reports and hold meaningful meetings with project teams.
Initiate efforts to broaden exposure to Institutional products, equipment, and their respective applications.
Model safe and inclusive behavior.
Minimum Qualifications:
Bachelor's Degree in Mechanical Engineering, Electrical Engineering, Chemical Engineering, or related technical discipline
2-5 years of professional work experience
Proficient in Microsoft Office (Word, Excel, Power Point, and MS Project)
Valid Driver's License for local travel
Ability to travel up to 15% both domestically and internationally
Individual must have strong communication skills
Immigration sponsorship not available for this role
Preferred Qualifications:
Demonstrated Project Leadership skills
Experience working with statistical analysis software
Understanding and application of basic mechanical and electrical troubleshooting concepts
Proficiency in hands-on problem-solving to identify and implement corrective actions
Experience in developing mechanical and electrical applications
Experience working within the Foodservice, Lodging & Hospitality, or Facilities industries.
Strong organizational skills, attention to detail and use of sound judgment in a fast-paced environment are essential.
Individual must have self-initiative and the ability to work independently while handling multiple tasks.
Benefits
Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families.Click here to see our benefits.
If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here.
Covid-19 Vaccine Notice
Due to local mandates and customer requirements, applicants for certain customer-facing positions must be fully vaccinated (which in some situations requires a booster if eligible), unless a religious or medical accommodation is requested by the applicant and approved by Ecolab.
Americans with Disabilities Act (ADA)
Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website.
Our Commitment to Diversity and Inclusion
At Ecolab, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.
In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce. Ecolab is a place where you can grow your career, own your future and impact what matters.
We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.
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