Senior Manager, Operations Performance Management
Found in: beBee S US - 2 weeks ago
- You are an experienced contact center leader, with a deep understanding of EA Mobile and HD Help experiences.
- As the Senior Manager, Operational Performance Management you are a thought leader and expert on our operations.
- You will develop, deliver, and evolve a robust framework of performance controls and operating system to identify and drive service improvements and support future strategies.
- Champion a culture of performance management by implementing performance management framework and tools, from root cause to resolution
- Develop and align operations KPIs for a performance management framework that aligns with and supports LFC/WWCE strategy and operational priorities
- 7+ years' experience working within a contact center or relationship management
- Work in partnership with others provides clarity and direction
- Thought leadership capability with the ability to inspire people with creative ideas
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Senior Manager, Operations Performance Management
Found in: beBee jobs US - 2 weeks ago
Austin, Texas, United States Electronic Arts (EA) Full timeYou are an experienced contact center leader, with a deep understanding of EA Mobile and HD Help experiences.As the Senior Manager, Operational Performance Management you are a thought leader and expert on our operations.You will develop, deliver, and evolve a robust framework of performance controls and operating system to identify and drive service...
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Manager, Operations
6 days ago
Austin, United States Medical Transportation Management (MTM) Full time**What Will Your Job Look Like?** The** Manager, Operations** will play a key role in the management, training, and development of staff and implementation of short and long-term strategic processes. The **Manager, Operations **will oversee all aspects of the operations staff, primarily the drivers, maintenance, and dispatch staff to ensure that the daily...
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Manager, Telecommunications Operations
5 days ago
Austin, United States HDR Full timeTitle: Manager, Telecommunications Operations General Characteristics: Manages the operations, daily planning, engineering, design, and resource allocation for the enterprise's telecommunications functions. Ensures customer satisfaction through quality standards and measures by evaluating the performance of telecommunications networks and related...
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Manager, Telecommunications Operations
1 week ago
Austin, United States HDR Full timeTitle: Manager, Telecommunications OperationsGeneral Characteristics:Manages the operations, daily planning, engineering, design, and resource allocation for the enterprise's telecommunications functions.Ensures customer satisfaction through quality standards and measures by evaluating the performance of telecommunications networks and related...
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Senior Event Operations Manager
2 days ago
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Mech Project Senior Project Manager
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Audit Senior Manager
1 week ago
Austin, United States Weaver Full timeThe Weaver Experience Weaver is a full-service national accounting, advisory and consulting firm with opportunities for professionals in many different fields. We seek to bring a human element to the world of accounting, which includes creating a diverse, collaborative and entrepreneurial workplace culture. Our leaders truly care about the well-being of all...
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Senior Program Manager
6 days ago
Austin, United States Hireblazer Full timeJob DescriptionJob DescriptionRole: Senior Program Manager Location: Austin, TX (Onsite)Contract: 12+ MonthsDeadline: 4/30/24Job Description:· Performs highly advanced (senior-level) business evaluation and planning under the direction of the Section Director. Participates in business analysis, process planning, and agency policy and procedure...
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Performance Markter
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Austin, United States Chad Management Group Full timeJob DescriptionJob DescriptionThe performance marketer takes responsibility for the day-to-day digital activity across a set of clients.Responsibilities:• Comprehensive understanding of all paid channels, including their roles, strengths, weaknesses, and opportunities.• Stay updated on platform changes and advancements.• Take ownership of paid...
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Operations Manager
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Austin, United States D4C Dental Brands Full timeLone Star Pediatric Dentistry and Braces is searching for an Operations Manager for our Circle C and Dripping Springs Location The Operations Manager is responsible for meeting financial performance and revenue growth goals while managing the operations of the practice and ensuring an excellent patient experience. Establishes systems and processes that...
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Performance Coach
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Austin, United States Kula Sports Performance SpeedTown Express Full timeJob DescriptionJob DescriptionCoaches will be responsible for delivering World-Class KSP workouts to clients ● Coaches will ensure all clients have an Beta-test conducted, instructed in membership/assessment options and successfully coached through their training sessions ● Understanding and delivering motivating, well-timed coaching cues ● Organizing...
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Senior Campaign Manager
7 days ago
Austin, United States OTK Media Full timeJob DescriptionJob DescriptionCOMPANY OVERVIEWMythic Talent is a leading talent management agency dedicated to representing the best and brightest in the entertainment industry. Our innovative approach to talent management, coupled with our strong relationships with brand clients, sets us apart in the industry. As we continue to grow, we are seeking a...
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Senior Campaign Manager
Found in: Appcast Linkedin GBL C2 - 5 days ago
Austin, United States OTK Media Full timeCompany OverviewMythic Talent is a leading talent management agency dedicated to representing the best and brightest in the entertainment industry. Our innovative approach to talent management, coupled with our strong relationships with brand clients, sets us apart in the industry. As we continue to grow, we are seeking a motivated and enthusiastic...
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Tax Manager or Senior Manager
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Austin, United States Weaver Full timeThe Weaver Experience Weaver is a full-service national accounting, advisory and consulting firm with opportunities for professionals in many different fields. We seek to bring a human element to the world of accounting, which includes creating a diverse, collaborative and entrepreneurial workplace culture. Our leaders truly care about the well-being of all...
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Operations Manager
2 weeks ago
Austin, United States Keurig Dr Pepper Inc. Full timeAre you ready to join a growing, dynamic company? Keurig Dr Pepper is a modern beverage company, with more than 125 brands people know and love. We challenge the usual and always push beyond the expected. We are building a culture that is our competitive advantage – one that is growth-focused, change-resilient, collaborative, innovative,...
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Operations Manager
Found in: Lensa US 11 C2 - 2 weeks ago
Austin, United States Keurig Dr Pepper Inc. Full timeAre you ready to join a growing, dynamic company? Keurig Dr Pepper is a modern beverage company, with more than 125 brands people know and love. We challenge the usual and always push beyond the expected. We are building a culture that is our competitive advantage – one that is growth-focused, change-resilient, collaborative, innovative,...
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Senior Project/Program Manager
5 days ago
Austin, United States eStaff LLC Full timeJob DescriptionJob DescriptionWe are seeking a Senior Project/Program Manager with at least 12 years of experience who is local to Houston.The senior project manager leads complex projects from inception to completion and oversees all aspects of assigned projects, including planning, execution, monitoring, and controlling. Responsibilities:* ...
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Senior Manager, Accounting
3 days ago
Austin, United States CareerBuilder Full timeWorkrise is hiring a Senior Manager, Accounting to be responsible and lead the corporate accounting team including owning their career learning and growth. The role includes managing the close process and internal control environment for the Workrise group and its subsidiaries and being the main accounting partner for the financial operations teams, FP&A,...