Dealer Services

Found in: beBee S US - 1 week ago

Tempe, United States JPMorgan Chase Full time
This role will be responsible for ensuring the business is implementing, maintaining and sustaining a robust Anti Money Laundering (AML) and Know Your Customer (KYC) program. The KYC QC Officer will partner with the AML/KYC Due Diligence team to ensure all client KYC records are compliant with regulatory standards. This position will also ensure high quality and timely completion of all client-level due diligence requirements at inception and renewal of client relationships. The KYC QC Officer will report to the KYC QC Manager.

Our team is responsible for Anti Money Laundering (AML) strategic initiatives/projects to meet regulatory obligations. This will include conducting research, analysis and providing qualitative/quantitative insights to lead and direct the projects and initiatives to meet our AML/KYC Standards. The role requires alignment with the Firm's AML Consent Order initiatives and will require coordination with Project Teams, Compliance, Technology, Training, Communications, Legal, AML Operations and the Business. Team members are responsible to be knowledgeable of AML/KYC policies and standards to ensure projects and initiatives are within compliance and mitigate the AML/KYC risks to an acceptable level.

The Know Your Customer (KYC) team supports Dealer Services customers with the fulfillment of Anti-Money Laundering (AML) / KYC Requirements. Dealer Services is seeking a KYC Officer who will partner with Bankers and AML/KYC Operations to ensure all client KYC records are compliant with regulatory standards, and will ensure high quality and timely completion of all client-level due diligence requirements at inception and renewal of client relationships. The final officer title and job grade is at the discretion of the firm and will be discussed at the time of offer. It may be different than what is listed on the requisition based on candidate experience level.

Job Responsibilities:

  • Perform all compliance duties and responsibilities within established scope of authority and expertise, to ensure all regulatory requirements are met
  • Perform quality control reviews in various AML related areas for accuracy, data integrity, reasonableness, timeliness, and completion
  • Interpret standards and procedures to determine whether control issues have been satisfactorily addressed or require escalation for further review
  • Consult with Management on emerging issues and policy/procedural changes to ensure an efficient and well organized program
  • Document findings and effectively communicate areas of needed improvement with the KYC Officers
  • Assist in building best-in-class AML/Compliance programs by providing support in the design, development, implementation, review and reporting on AML projects and initiatives, addressing certain AML risks and controls.
  • Complete all assigned tasks in support of projects with strong attention to the quality and timeliness of expected results. May facilitate proper recommendation & escalation to management. Support the successful transition of projects to business-as-usual status.
  • Produce standard and ad hoc management reports and presentations for assigned projects and initiatives. May present project decks to management.
  • May coordinate with Risk Officer, Compliance Officers, Legal Advisors, and additional partners on LOB specific and potentially on cross-LOB issues.
  • Provides support for Exam/Audit/Compliance readiness with ability to provide documentation of processes and proof of compliance with the firm policies and KYC Standards.
  • Typically has ability to make decisions on day-to-day issues and refers to manager on decisions regarding project direction / scope.
  • Knowledge of Commercial Lending and Commercial Banking Systems (Party Central, ICRD, CDD/COLT)


Required qualifications, capabilities, and skills:

  • Bachelor's degree or equivalent experience
  • Minimum of 5 years of experience in financial services industry with background in controls, audit, quality assurance, operational risk management, or AML/KYC preferred; or equivalent subject matter expertise in a relevant business related function/operation
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
  • Excellent time management and organizational skills
  • Strong analytical and problem solving skills


Preferred qualifications, capabilities, and skills:

  • Business knowledge - ability to understand the business / knowledge of regulation surrounding business
  • Communication/presentation - excellent written and verbal communication skills with an ability to articulate in a meaningful and actionable manner
  • Networking - strong interpersonal skills; strong collaboration and relationship building skills
  • Work autonomously to affect change - flexible, adaptable to shifting priorities; manages competing priorities to achieve the most effective result and able to work in a fast-paced, results driven environment.
  • Decision Making/Judgement - moderate level of independent decision making using sound judgement


About us

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veteran

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

When it comes to buying a vehicle or refinancing an existing car loan, many customers turn to Chase to help. Our auto lending services are constantly evolving and incorporating the latest technology to help match car buyers with dealers, provide competitive financing options and ease loan management.

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