Digital Adoption Project Manager

3 weeks ago

Tempe, United States LPL Financial Full time

Do you thrive on turning digital strategies into reality? Are you interested in being part of a team that is working to transform and do things differently? If so, LPL Financial is the place for you

Excited to learn more? If so, then this could be the role for you

LPL Financial (Nasdaq: LPLA) was founded on the principle that the firm should work for the advisor, and not the other way around. Today, LPL is a leader* in the markets we serve, supporting more than 18,000 financial advisors, 800 institution-based investment programs and 450 independent RIA firms nationwide. We are steadfast in our commitment to the advisor-centered model and the belief that Americans deserve access to personalized guidance from a financial advisor. At LPL, independence means that advisors have the freedom they deserve to choose the business model, services, and technology resources that allow them to run their perfect practice. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors, so they can take care of their clients.

**Job Overview**:
As a Digital Adoption Project Manager, you'll play a pivotal role in driving successful user adoption of our digital capabilities. You'll wear multiple hats: crafting engaging content, managing project lifecycles, and collaborating across teams to ensure a seamless digital transformation journey. This role requires a blend of project management expertise, content creation skills, and a passion for user experience (UX).

**Responsibilities**:

- Develop compelling digital marketing collateral (e.g., tutorials, guides, explainer videos) that promote the adoption of new tools and technologies.
- Maintain and update existing collateral to reflect ongoing changes and user feedback.
- Own and manage digital adoption project lifecycles, from initiation to completion.
- Develop and maintain project plans, timelines, and budgets.
- Manage project resources, including team members, vendors, and stakeholders.
- Track progress, identify and mitigate risks, and ensure projects meet established goals.
- Work with the Digital Adoption team to identify areas for improvement in the digital adoption roadmap.
- Manage and track the implementation of roadmap improvement initiatives.
- Analyze user data and feedback to identify trends and opportunities to enhance user experience.
- Partner with marketing, product, and technology teams to ensure seamless integration of content and tools.
- Facilitate workshops and training sessions to educate users on new tools and functionalities.

**What are we looking for?**

We want **strong collaborators who can deliver a world-class client experience**. We are looking for people who thrive in a **fast-paced environment, are client-focused, team oriented**, and are able to execute in a way that encourages **creativity **and **continuous improvement**.

**Requirements**:

- 3-5 years of experience in project management or a related field.
- 3-5 years of managing and delivering projects on time and within budget.

**Core Competencies**:

- Strong understanding of digital marketing principles and best practices.
- Excellent written and verbal communication skills, with the ability to create clear and concise content.
- Strong analytical skills and ability to interpret data to inform project decisions.
- Excellent organizational skills and ability to manage multiple priorities effectively.
- A collaborative and results-oriented team player with a passion for innovation.

**Preferences**:

- Experience with content management systems (CMS) and content creation tools is a plus.
- Familiarity with user experience (UX) design principles and methodologies is preferred.

**Pay Range**:
$37.81-$56.71/hour

Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play - such as 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more. Your recruiter will be happy to discuss all that LPL has to offer

**Why LPL?**:
At LPL, we believe that objective financial guidance is a fundamental need for everyone. As the nation’s leading independent broker-dealer, we offer an integrated platform of proprietary technology, brokerage, and investment advisor services. We provide you with a work environment that encourages your creativity and growth, a leadership team that is supportive and responsive, and the opportunity to create a career that has no limits, only amazing potential.

We are **one team on one mission.** We take care of our advisors, so they can take care of their clients.

Because our company is not too big and not too small, you can seize the opportunity to make a real impact. We are commit

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