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Account Manager
2 months ago
Account Manager
Job Overciew
Our Account Manager is a key member of our sales team and manages a roster of customers that is specific to a geographical region. This role reports to the Senior Sales Director and is responsible for achieving sales and profitability objectives through a consultative sales approach. The Account Manager will be a consummate team-player who collaborates closely with Hoover CS team members and drives a consistent focus on Customer Success.Responsibilities:
- Maintain and grow Hoover's rental & service business with target customer accounts by proactively identifying opportunities and presenting innovative solutions.
- Develop new customers by prospecting, leads follow-ups, and cold calls.
- Develop account plans and strategies to grow revenue and exceed client expectations.
- Effective and efficient opportunities management.
- Review and provide input on target customer opportunities while ensuring alignment with the overall account strategy.
- Identify and build relationships with decision makers within existing and new accounts.
- Coordinate with other Account Managers, Field Representatives and Operations Professionals to identify and capitalize on expansion and cross-selling opportunities within existing accounts.
- Follow up with customers on orders, quotes, and service requested.
- Stay updated with industry trends, competitive landscape and market conditions to provide insights and recommendations to clients.
- Other duties as assigned.
- 3 - 5 years of business to business (B2B) sales experience.
- Bachelors in mechanical or chemical engineering or Post-secondary education in Sales or Business Management.
- Proven experience as an Account Manager, Sales Representative with a track record of achieving targets and delivering exceptional customer service.
- Excellent organizational and time management skills to prioritize tasks and manage multiple accounts.
- Strong interpersonal, communication and presentation skills.
- Proficiency in using customer relationship management (CRM) software and other sales tools.
- Excellent computer-based skills; Microsoft Office Suite, including Outlook and Excel.
- 20 to 30% overnight travel within region
