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Deskside Support Technician
2 months ago
In this role you will have a unique opportunity to make a significant impact across an organization of over 8,000 employees. The company is big enough to offer incredible resources and career growth, yet small enough that your contributions will be recognized and valued. With the companies focus on work-life balance and promotion from within it is an ideal space to build a long-term career in IT.
Required Skills & Experience Bachelor’s degree in computer science, MIS, or related field Minimum 2 years of business and IT experience Advanced knowledge of Windows OS and Microsoft Office Active Directory administration Mobile device configuration and troubleshooting Basic understanding of network concepts (DNS, DHCP, VPN, etc.) Strong analytical, problem-solving, and communication skills Desired Skills & Experience Microsoft SharePoint knowledge A+ PC Technician certification Network+ PC Technician certification Microsoft Certified Technology Specialist (MCTS) Microsoft Verified IT Professional – Server Administrator (MCITP) What You Will Be Doing
Tech Breakdown 40% Windows 10/11 PC support 30% Microsoft Office and SharePoint support 30% Mobile device support (IOS and Android) Daily Responsibilities 60% Hands-On troubleshooting and support 20% Documentation and process improvement 20% Team collaboration and special projects
The Offer Bonus OR Commission eligible You will receive the following benefits: Medical, Dental, and Vision Insurance Vacation Time Stock Options
Applicants must be currently authorized to work in the US on a full-time basis now and in the future.