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Director, HR Business Products

2 months ago

Miami, United States Royal Caribbean Group Full time
Director, HR Business Products

Journey with us Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

Position Summary:

The Director, of HR Business Products is the business owner of HR business operations processes within the HR Technology suite and manages the HR Business Product Owner team. They oversee the end-to-end process of conceptualization through to system implementations and enhancements led by the Functional Process Owners as well as provide business, system and process support to senior leadership.

Essential Duties and Responsibilities:

  • Together with the Business Product Owners, this leader builds relationships with all business operational leaders and HR operational COEs, ensuring they always feel supported by the HR Product team.
  • Partners with functional groups to develop process landscape, gap analysis, product transformation plans, organizational impact analysis, and long-term change workstream strategy.
  • Partners with the Technical Product ownership group to implement and enhance the HR Technology stack.
  • Manages project risks and successfully removes barriers or escalates risks/issues to senior leadership as needed.
  • Provides senior leaders with regular reports, status updates, progress etc.
  • Owns the product backlog according to stakeholder requirements across all HR systems.
  • Partners with the Director of HR Technology to manage the prioritization of the backlog based on urgency and criticality of requirements.
  • Evaluates the work done by the Product Owners and Business Analysts, providing constant feedback, ensuring maximum product value in line with customer expectations and product vision.
  • Analyzes market and industry trends to anticipate stakeholder needs.
  • Defines business requirements and translates them into a deliverable project plan.
  • Defines test strategy, test cases, and test scenarios with the ability to test, identify appropriate data sets and assess expected results.
  • Partners with the PMO to define communications and change management strategy that might include change champion networks and cascading communication campaigns.
  • Partners with the PMO to establish program-wide project plans that span multiple functions and ensure delivery to scope, target dates, and costs while managing risks, issues, and key business decisions.

Qualifications, Knowledge, and Skills:

  • Highly strategic, proactive, and organized.
  • Strong interpersonal skills.
  • 12+ years of operational HR experience with at least 5 years of people leadership experience.
  • Experience in project management using AGILE, PMP, or Scrum methodology (or equivalent).
  • Proven track record of portfolio management across a broad range of HR process areas, systems, and workflows including but not limited to: HCM, Case Management, Learning, Employee Engagement, Workforce Management, Recruiting, Sourcing, Compensation, and Reward.
  • Ability to define and execute multiple detailed activity plans simultaneously.
  • Skilled in customer facing activities covering requirements gathering, data preparation, cutover support, timeline management, and documentation preparation.
  • Ability to communicate and work collaboratively within a team and have strong influencing skills.
  • Ability to coach and advise senior stakeholders.
  • Ability to conduct and facilitate workshops with business representatives, management and executives, team member resources, and external third-party groups.
  • Ability to manage ambiguity with demonstrated confidence & credibility.
  • Strong judgement and decision-making skills.
  • Experience working with contemporary HR Technology platforms (e.g., Success Factors, Salesforce etc.).

We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.

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