Current jobs related to Salesforce Technical Consultant - San Diego - OwnBackup

  • Salesforce Technical Consultant

    3 weeks ago

    San Diego, California, United States OwnBackup Full time

    About the RoleOwnBackup is seeking a highly skilled Salesforce Technical Consultant to join our team. As a Salesforce Technical Consultant, you will be responsible for providing technical expertise and support to our customers, ensuring they get the most out of their Salesforce investment.Key ResponsibilitiesDevelop and maintain strong relationships with...

  • Salesforce Technical Consultant

    2 months ago

    San Diego, United States OwnBackup Full time

    Own is the leading data platform trusted by thousands of organizations to protect and activate SaaS data to transform their businesses. Own empowers customers to ensure the availability, security and compliance of mission-critical data, while unlocking new ways to gain deeper insights faster. By partnering with some of the world’s largest SaaS ecosystems...

  • Senior Technical Consultant

    2 days ago

    San Francisco, California, United States salesforce Full time

    About Salesforce: We're the Customer Company, inspiring the future of business with AI, Data, and CRM. Our core values drive us to help companies across every industry blaze new trails and connect with customers in a whole new way. We empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the...

  • Salesforce Technical Consultant

    1 month ago

    San Diego, California, United States OwnBackup Full time

    About the RoleOwnBackup is seeking a highly skilled Salesforce Technical Consultant to join our team. As a key member of our Customer Success team, you will be responsible for delivering exceptional technical support to our customers, ensuring they get the most out of their OwnBackup investment.Key ResponsibilitiesDevelop and maintain strong relationships...

  • Salesforce Technical Consultant

    1 week ago

    San Diego, California, United States OwnBackup Full time

    About the RoleOwn is seeking a highly skilled Salesforce Technical Consultant to join our Customer Success team. As a key member of our team, you will be responsible for delivering exceptional customer experiences and ensuring our clients get the most value out of their Own investment.Key ResponsibilitiesDevelop and maintain strong relationships with key...

  • Senior Supervisor, Technical Consultant

    2 weeks ago

    San Francisco, California, United States Salesforce, Inc. Full time

    Senior Supervisor, Technical ConsultantAt Salesforce, we're seeking a highly skilled Senior Supervisor, Technical Consultant to join our team in San Francisco, CA.About the Role:We're looking for a seasoned technical consultant to lead our team in delivering exceptional customer experiences. As a Senior Supervisor, Technical Consultant, you will be...

  • Senior Manager, Technical Consulting

    2 weeks ago

    San Francisco, California, United States Salesforce Full time

    About SalesforceWe're Salesforce, the Customer Company, inspiring the future of business with AI+ Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way.We empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and...

  • Senior Manager, Technical Consulting

    2 weeks ago

    San Francisco, California, United States Salesforce Full time

    About SalesforceSalesforce is the Customer Company, inspiring the future of business with AI, Data, and CRM. We lead with our core values, helping companies across every industry blaze new trails and connect with customers in a whole new way.Job SummaryWe're seeking a Senior Manager, Technical Consulting to join our team in San Francisco, CA. As a trusted...

  • Senior Manager, Technical Consulting Expert

    2 weeks ago

    San Francisco, California, United States salesforce Full time

    About SalesforceWe're a global leader in customer relationship management, empowering businesses to connect with customers in a whole new way. Our mission is to help companies across every industry blaze new trails and drive business growth.Job CategoryCustomer SuccessPositionSenior Manager, Technical ConsultingKey ResponsibilitiesAdvise clients on...

  • Senior Supervisor, Technical Consultant

    1 week ago

    San Francisco, California, United States salesforce, inc. Full time

    About Salesforce:We're a global leader in customer relationship management, empowering businesses to connect with customers in a whole new way. Our mission is to help companies achieve their goals by providing innovative solutions that drive business growth and customer satisfaction.Job Title: Senior Supervisor, Technical ConsultantLocation: San Francisco,...

  • Senior Technical Consultant

    2 days ago

    San Francisco, California, United States Salesforce Full time

    At Salesforce, we're seeking a skilled Senior Technical Consultant to lead technical teams through multi-phased delivery projects and provide hands-on delivery guidance to influence standards for development, governance, and operational life cycle.Key Responsibilities:Lead technical teams through multi-phased delivery projects and provide hands-on delivery...

  • Senior Manager, Technical Consulting

    2 weeks ago

    San Francisco, California, United States Salesforce Inc Full time

    About SalesforceWe're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and...

  • Salesforce Account Executive

    2 weeks ago

    San Francisco, California, United States Salesforce Full time

    About SalesforceWe're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way.We empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and...

  • Technical Architect

    6 days ago

    San Francisco, California, United States Salesforce Full time

    About the Role:As a Technical Architect at Salesforce, you will be responsible for analyzing complex data processing problems and developing solutions to improve existing computer systems. You will work closely with clients and colleagues to architect technology solutions that meet client needs and contribute to a program vision while advising and...

  • Salesforce Success Plan Sales Representative

    2 days ago

    San Francisco, California, United States Salesforce Inc Full time

    About SalesforceWe're Salesforce, the Customer Company, inspiring the future of business with AI, Data, and CRM.Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way.And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and...

  • Salesforce Account Executive

    4 weeks ago

    San Francisco, California, United States Salesforce Full time

    About the RoleWe are seeking a highly motivated and experienced Sales Executive to join our team at Salesforce. As a Sales Executive, you will be responsible for selling the entire Customer 360 Platform, or a specific cloud, across a set of Salesforce customers and/or new logos.Key ResponsibilitiesHaving a deep understanding of the way businesses operate,...

  • Salesforce Territory Account Executive

    4 weeks ago

    San Francisco, California, United States Salesforce Full time

    About the Role:Salesforce is seeking a highly motivated and experienced Territory Account Executive to join our team. As a Territory Account Executive, you will be responsible for selling the entire Customer 360 Platform, or a specific cloud, across a set of Salesforce customers and/or new logos.Key Responsibilities:Having a deep understanding of the way...

  • Salesforce Technical Lead

    2 days ago

    San Jose, California, United States Next Level Business Services, Inc. Full time

    NLB services is seeking a full-time Salesforce Technical Lead to join their team in San Jose, CA. The ideal candidate will have a strong background in Salesforce administration, development, and integration.Key Responsibilities:Evaluate business requirements and develop solution design options for Salesforce implementationConfigure, administer, and develop...

  • Software Engineering MTS Position at Salesforce

    4 weeks ago

    San Francisco, California, United States Salesforce Full time

    About SalesforceSalesforce is a leading cloud-based software company that provides customer relationship management (CRM) solutions to businesses of all sizes. We are committed to helping our customers succeed by providing innovative and intuitive software solutions.Job SummaryWe are seeking a highly skilled Software Engineering MTS to join our team in San...

  • Senior Software Engineer

    3 weeks ago

    Market St #, San Francisco, CA , USA, United States Salesforce Full time

    About SalesforceSalesforce is a leading customer relationship management (CRM) platform that enables businesses to connect with customers in a whole new way. As a Senior Software Engineer on the Apex Language and Runtime Development Team, you will play a critical role in shaping the future of the Salesforce platform.Job SummaryWe are seeking a highly skilled...

Salesforce Technical Consultant

2 months ago

San Diego, United States OwnBackup Full time

Own is the leading data platform trusted by thousands of organizations to protect and activate SaaS data to transform their businesses. Own empowers customers to ensure the availability, security and compliance of mission-critical data, while unlocking new ways to gain deeper insights faster. By partnering with some of the world's largest SaaS ecosystems such as Salesforce, ServiceNow and Microsoft Dynamics, Own enables customers around the world to truly own the data that powers their business.

It's their platform. It's your data. Own it.

The Job

The Own Customer Success team is looking for a driven and detail orientedSalesforce Technical Consultant. You will have responsibility for a number of assigned accounts, maintaining a single-minded focus to ensure clients are extracting the most value out of their Own investment. The Salesforce Technical Consultant will have a track record in translating complex technical issues into tangible solutions. Collaboration with our most strategic customers is a primary responsibility, demonstrating comprehensive knowledge of the Own platform as well as the wider technical landscape. You will forge relationships with your customers, developing a deep technical understanding of their Salesforce implementation, share technical best practices and act as point of contact for any major incidents, managing the customer's expectations and communications through resolution of such incidents.

The ideal Salesforce Technical Consultant is a team player, enjoys working hard, exhibits professionalism, is dedicated to meeting and exceeding expectations, building relationships, has excellent collaboration skills, is able to learn new technologies quickly and uses their time efficiently. They are creative and like to solve problems.

Own is growing rapidly and the best candidates will be able to manage multiple priorities, drive innovation, keep customers satisfied and act independently.

The Salesforce Technical Consultant will likely be required to travel to customer sites and may need to be available for some after-hour or weekend coverage depending on the customer's needs.

Your Day-to-Day Role
  • Develop relationships with key business and IT stakeholders and become an expert on a customer's implementation by understanding their top business goals and priorities
  • Help customers achieve their business goals and outcomes by providing timely, proactive recommendations that will benefit customers' ongoing usage of Salesforce and Own products
  • Attain a Trusted Advisor status with both key business and technical decision-makers
  • Identify key industry business process areas for the opportunity to use the Salesforce platform
  • Lead DR planning activities and provide relevant technical recommendations on solutions to customers' business needs in this area
  • In support of the Customer Success Manager and Account Executive, monitor and identify trends in Salesforce adoption and utilisation, Success Plan adoption and utilization, providing guidance as part of periodic reviews
  • Forewarn customers of technology changes or potential disruptions to their service and advise on mitigation strategies
  • Provide proactive communications in the event of a service degradation or disruption
  • Participate in issues and act as an advocate for customers during the triage and resolution of high severity cases, driving business reliability and customer satisfaction
  • Provide timely account or issue executive level summary status reports both internally and to the customer
  • Identify and collaborate with internal teams to ameliorate renewal risks for both license and success plans subscriptions
Your Work Experience
  • Minimum of 5 years relevant work experience in one or more of the following: Salesforce Admin, Customer Success, Enterprise Architecture, Technology Consulting, Technology Solutions Development, Technical and/or Solutions Architecture
  • Proficient with both declarative and programmatic product features in Salesforce
  • Proficient with use of the Salesforce APIs
  • 2 or more Salesforce product certifications or equivalent work experience
  • Experience in dealing with large, complex, distributed systems scale business
  • Navigate, escalate and lead efforts on complex customer requests or projects involving multiple parties and enterprise systems
  • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
  • Ability to prioritize, multi-task, and perform effectively under pressure
  • Aptitude for both analyzing technical concepts and translating them into business terms, and for mapping business requirements into technical features
  • Second language is a benefit
  • Occasional travel may be required
Important Details

This is a full-time position. The ideal candidate will work out of our San Diego, CA officea minimum of 3 days a week to maximize collaboration and interaction with the business. Travel may be required.

The base salary hiring range for this position is$125,000 to $137,000. The actual amount to be offered to the successful candidate will be dependent upon various factors such as education, training, skills, qualifications, competencies, years of experience, job-related knowledge, scope of the role, and location.

Own is dedicated to creating an environment where employees thrive, which is why base pay is only one part of the total compensation package that is provided to compensate and recognize employees for their work. This role may also be eligible for unlimited PTO, generous medical benefits, a 401(k) savings plan with a 4% employer match, discretionary bonuses/incentives, and stock options. We also offer catered lunches in the office five days a week.

Creating an environment where employees thrive also means making sure every employee feels accepted. As we scale to help all types of companies protect precious data, our team must reflect the diversity we serve. Own is an Equal Opportunity Employer and we believe that every employee in the company brings a unique perspective that they can and should contribute in order to make an impact every day. We strive to be one team and one culture that builds trust through transparency. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status or disability status.

Learn more atowndata.com.

#LI-Hybrid