Manager, Program Management

3 weeks ago

Dallas, United States teamworkonline Full time

Who We Are:

On Location is a premium experience provider, offering world class hospitality, ticketing, curated guest experiences, live event production, and travel management across sports, entertainment, and fashion. From unrivaled access for corporate clients to guests looking for fully immersive experiences at marquee events, On Location is the premier and official service provider to over 150 iconic rights holders, such as the IOC (Paris 2024, Milano Cortina 2026, LA 2028), NFL, NCAA, UFC and PGA of America, and numerous musical artists and festivals. The company also owns and operates a number of unique and exclusive experiences, transforming the most dynamic live events into a lifetime of memories. On Location is a subsidiary of Endeavor, a global sports and entertainment company.

Endeavor is a global sports and entertainment company, home to many of the world’s most dynamic and engaging storytellers, brands, live events, and experiences. The Endeavor network specializes in talent representation through entertainment agency WME; sports operations and advisory, event management, media production and distribution, and brand licensing through IMG; live event experiences and hospitality through On Location; full-service marketing through global cultural marketing agency 160over90; and sports data and technology through IMG ARENA and OpenBet. Endeavor is also the majority owner of TKO Group Holdings (NYSE: TKO), a premium sports and entertainment company comprising UFC and WWE.

Manager, Program Management is primarily focused on the ideation and execution of our travel and hospitality experiences for our direct-to-consumer NCAA & Collegiate products. The Manager supports Directors and works closely with other Managers, Coordinators across the department to create a positive and efficient environment focused on executing with excellence. Coordinates all activities associated with the sales and execution of our travel & hospitality events for NCAA & Collegiate partners.

  •  Managing budgets including reconciliation, documenting savings and variances to the budget, and forecasting are required.
  • Managing the build out and execution of hospitality events ranging from pre-game parties, welcome receptions, and tours. 
  • Work closely with all NCAA & COLLEGIATE and venue contacts to create efficiencies, provide better experiences, and drive revenue.
  • Negotiating and contract management with preferred vendors for event services, hotels, food and beverage, transportation companies, destination management companies, restaurants, and other industry related vendors.
  • Lead all guest communication responsibilities including but not limited to: design, messaging, new processes, and management.
  • Establish operational accountability (e.g., checklists, quality assurance tests) for the team and share best practices across event teams.
  • Bring new ideas to the table to create efficiencies, provide better experiences, and drive revenue.
  • Key client management with both existing and new clients.

You Have These:

  • Bachelor’s Degree in Hospitality, Sports Management, Marketing, Business or a related field, or equivalent experience preferred.
  • Experience in a management position (minimum of 4+ years), preferably in the collegiate athletic fundraising field.
  • Experience in managing or selling direct-to-consumer offering.
  • Proven ability to take necessary actions to rectify problems and improve situations, even those outside areas of direct responsibility.
  • Proven ability the development, documentation, and implementation of event procedure, guest communication, and systems.
  • Ability to work with and support others in a positive way.

We’d Love If You Also Have These: 

  • Experience with Sports and Events Operations.
  • Experience in the Travel & Hospitality industry.
  • Experience in the Management of Hospitality Events (receptions, parties, etc.)

Travel: Must be adaptable with work and travel schedule. Available to travel for work during holidays and key event times. Minimum of 30% travel availability.

#LI-PK1

Endeavor unites and brings people together in our love of sport, culture, and entertainment. We understand this can only be accomplished when we lead with a lens of diversity, equity, and inclusion in everything we do. As a global company that drives culture, we strive to reflect the world’s diverse voices.  

Endeavor is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.

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