Content and Communications Chief of Staff

1 month ago

Brooklyn, United States JPMorganChase Full time

Job Description
Are you someone who thrives on organizing and executing complex, cross-functional initiatives and managing multiple high-impact projects? We're looking for a VP-level Chief of Staff who will act as a strategic partner, supporting our Head of Content and Communications with effective communication, organization and execution of strategic initiatives as well as serving as a liaison with other executives and stakeholders. This role offers the chance to hone your strategic skillset, gain exposure and build relationships with leaders across our division, and manage projects that have broad and meaningful impact.
We are seeking a Chief of Staff to help drive key initiatives and operational management across J.P. Morgan Wealth Management Content and Communications. The Chief of Staff will act as a strategic partner, supporting our Head of Content and Communications with effective communication, organization and execution of cross-functional strategic initiatives as well as serving as a liaison with other executives and stakeholders.
Job Responsibilities:

  • Support the Head of JPMWM Content and Communications in managing the organization by helping to track critical deliverables and drive strategic initiatives.
  • Project manage key projects that span across the full team. Partner with relevant internal and external stakeholders and represent the Head of Content and Communications in working groups.
  • Work with financial partners and the leadership team to track overall budgets and assist with forecasting, planning, headcount, accruals and reconciliations.
  • Develop and support senior level strategic presentations, including decks, briefs and talking points.
  • Prepare full team agendas and manage the team's continuing education schedule and employee engagement events, including team offsites.
  • Help develop team priorities and track progress against them, including mid-year and end-of-year reports recapping the team's work.
  • Work with business management partners to keep the team's business resiliency plans up to date and ensure the team maintains proper system access.


Required Qualifications, Capabilities and Skills:

  • At least six years of relevant work experience and a Bachelor's Degree in Business, Finance, Economics, Journalism, Communications or other related area
  • Ability to forge strong internal relationships across a broad range of functions and collaborate closely with the Content and Communications team, internal stakeholders, and senior leaders
  • Strong time management/prioritization skills and attention to detail
  • Excellent written and oral communication skills
  • Advanced project management experience and organizational skills
  • Strategic mindset and focus on driving business results
  • Ability to deal with sensitive and confidential matters and exercise sound judgment
  • Thrives in a fast-paced, matrixed environment and able to manage multiple workstreams


Preferred Qualifications, Capabilities and Skills:

  • Self-starter with a curious mind preferred
  • Experience within financial services industry a plus


About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
We are here to help you manage your money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.

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