Branch Sales Representative- Washington Township

1 week ago

Washington Township, United States Police and Fire Federal Credit Union Full time
Position: Branch Representative Location: As Assigned Division: Retail Financial Services Reports To: Branch Manager/Assistant Manager
Principal Mission Branch Representatives are responsible for providing superior member service in the branch and ensuring that new and existing member relationships are developed by using product knowledge in conjunction with our Total Member Connect sales process while maintaining a high level of integrity and operational efficiency in support of the Credit Union’s growth goals. All PFFCU staff members are responsible to promote the corporate values of member service, teamwork, commitment, performance and professional competency.
Key Responsibilities
Member Service Responsibilities
  • Consistently deliver a high level of member service through the execution of the TMC Sales and Service process.
  • Branch Representative will be friendly, professional, and possess problem solving skills while treating every member with respect.
  • Ability to provide the member an exceptional level of service and resolve member concerns.
Adheres to PFFCU Commitment to our Members at all times.
Sales Results
  • Commitment to deliver meaningful recommendations of products and services to our Members by uncovering member needs through the 5 Step TMC process.
  • Cross sell Credit Union products to existing members by utilizing product knowledge and cross-sell skills to uncover opportunities.
  • Utilize product knowledge and cross-sell skills to establish new relationships with potential members who visit the Credit Union.
Successfully learn all steps of the 5 Step TMC process, and implement with every interaction.
Quality of Work
  • Work produced should be thorough and completed with minimal errors.
  • Branch Representatives must adhere to all PFFCU policies and procedures in effect and within the parameters prescribed in the Retail Branch Representative Performance Standards.
Work must be completed with a commitment to delivering the highest level of service while working to ensure that all member information is secured and protected.
Volume of Work
  • Representatives must maintain a successful to superior volume level as defined in the Retail Branch Representative Performance Standards.
Make every effort to handle member inquiries efficiently and to completion.
Product and Operational Knowledge; Cross-Training Required
  • Develop and maintain a good working knowledge of all PFFCU products and services.
  • Develop and maintain good working knowledge of all policies and procedures associated with both sides of the branch office.
  • Develop and maintain the ability to perform the requirements associated with each side of the branch office - i.e. completing membership applications, loan applications, resolving account issues while working on the sales side of the office while also being able to perform all cash-related responsibilities associated with the service side of the office.
Complete training and consistently practice the 5 Step TMC process on both sides of the office when needed.
New staff members : As a new staff member, you will be assigned to either the Sales or Service side of the office when hired. You will be trained first in the skills required for the side of the office you are hired primarily for. After you have acquired the skills required to perform in this position, you may also be assigned to train and work on the opposite side (sales or service) of the office to ensure you have obtained the appropriate knowledge. Following the completion of your training, you will be assigned back to your designated area (sales or service). You may also be called upon to switch sides of the office at any time as needed to accommodate member traffic.
Teamwork and Dependability
  • Willingness to adjust schedule at times to help keep the branch properly staffed.
  • Willingness to learn both sides of the office within the first year of employment.
  • Manages time off appropriately, not calling out unnecessarily and arrives to work on time with ability to be ready and prepared to begin work at the scheduled time.
Adheres to PFFCU Commitment to Staff with branch peers and management.
Professionalism and Appearance
  • Works to make a good first impression on members that reflects well on PFFCU.
  • Maintains a neat and organized workspace.
Presents a professional image in dress, demeanor and speaking voice in all interactions with members, co-workers and supervisors.
Additional Requirements
Ability to use a personal computer, entering information via keyboard and accessing information from a computer monitor. Well-developed communication and interpersonal skills.
#PFFCUBSR
This job description does not constitute a contract between the employee and the Credit Union. Employees are “At Will” employees they may terminate their positions and are subject to termination, at any time, for any reason. Management retains the right to restructure positions, change job descriptions, and eliminate positions without prior notice.

  • Caregiver in Washington Township

    4 months ago

    Washington Township, United States Right at Home Tri County Metro Full time

    Experienced Washington Township Caregivers get the best Benefits at Right at Home!  Caregiver Compensation: $15.50/hr to $18.00/hr *$.50 per hour attendance “kicker” reward after 30 daysWeekly direct deposit paycheck with “Same Day Pay” optionPAID- online training and developmentHoliday pay at 1.5XPart Time and Full TimePaid Orientation Starter...

  • Caregiver in Washington Township

    4 weeks ago

    Washington Township, United States Right at Home Tri County Metro Full time

    Experienced Washington Township Caregivers get the best Benefits at Right at Home!  Caregiver Compensation:  $15.50/hr to $18.00/hr * $.50 per hour attendance “kicker” reward after 30 days Weekly direct deposit paycheck with “Same Day Pay” option PAID- online training and development Holiday pay at 1.5X Part Time and Full Time Paid...

  • Outside Sales Representative

    4 months ago

    Washington, United States Washington Air Compressor Rental Co. Full time

    Job DescriptionJob DescriptionJob Description:Outside Sales Representative in The District of Columbia.Must have knowledge of a wide variety of construction equipment and experience in the construction field.Responsibilities:Communication is critical to be successful. All sales representative must be able to respond to the customer and management needs...

  • Cook

    5 months ago

    Washington Township, United States ProMedica Washington Township Full time

    ProMedica Washington Township - Full Job DescriptionYou can have it all – a rewarding career, great benefits, and opportunities for advancement! Promedica WT is currently seeking an experienced Cook to join our team. This is a full-time opportunity.Our facility is comprised of professionals dedicated to maintaining the highest quality of life for those...

  • Caregiver in Washington Township

    4 months ago

    Washington, United States Right at Home Tri County Metro Full time

    Job DescriptionJob DescriptionExperienced Washington Township Caregivers get the best Benefits at Right at Home!Caregiver Compensation:$15.50/hr to $18.00/hr *$.50 per hour attendance kicker reward after 30 daysWeekly direct deposit paycheck with Same Day Pay optionPAID- online training and developmentHoliday pay at 1.5XPart Time and Full TimePaid...

  • Membership Service Representative

    2 weeks ago

    Washington, United States YMCA of Metropolitan Washington Full time

    About the JobThe YMCA of Metropolitan Washington is a leading nonprofit organization that has a strong commitment to nurturing the potential of kids, promoting healthy living, and fostering a sense of social responsibility.We are seeking a highly motivated and customer-focused Membership Service Representative to join our team. As a key resource point for...

  • Member Service Representative

    3 weeks ago

    Fort Washington, Pennsylvania, United States TruMark Financial Full time

    Job Title: Member Service Representative - Fort Washington BranchJob Summary:We are seeking a highly motivated and customer-focused Member Service Representative to join our team at TruMark Financial Credit Union. As a Member Service Representative, you will be responsible for providing exceptional service to our members, educating them on our products and...

  • Washington Township, NJ: School Speech-Language Pathologist

    4 months ago

    Washington Township, United States Soliant Full time

    Minimum 1+ years speech therapy experience required.Soliant has partnered with a school district near Washington Township, NJ, and is seeking a contract Speech-Language Pathologist for the remainder of the school year. Applicants will be working with K-8 students; the time commitment for this assignment is 30 hours per week. Duties include: ...

  • Membership Service Representative

    2 weeks ago

    Washington, United States YMCA of Metropolitan Washington Full time

    {"title": "Membership Service Representative", "subtitle": "Join the YMCA of Metropolitan Washington Team", "content": "The YMCA of Metropolitan Washington is a leading nonprofit organization that serves as an anchor in the community, offering programs and services that encompass youth development, healthy living, and social responsibility.About the JobThe...

  • Route Sales Representative

    3 weeks ago

    Washington, Iowa, United States Washington Economic Development Group Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Route Sales Representative to join our team at Washington Economic Development Group. As a key member of our sales team, you will be responsible for building and maintaining strong relationships with our customers, driving sales growth, and delivering exceptional customer service.Key...

  • Field Sales Executive

    3 weeks ago

    Washington, Washington, D.C., United States Washington Air Compressor Rental Co. Full time

    Job OverviewPosition: Field Sales ExecutiveWe are seeking a dedicated Field Sales Executive to represent our company in the construction equipment rental and sales sector.Key Responsibilities:Engage with clients and respond promptly to their inquiries, ensuring high levels of customer satisfaction.Proactively identify and pursue rental and sales...

  • License Practical Nurse, LPN

    4 weeks ago

    Mantua Township, United States The Center for Rehabilitation & Nursing at Washington Township Full time

    The Center for Rehabilitation & Nursing at Washington Township is looking for License Practical Nurse, LPN to join our incredible team!We're not just a workplace; we're a community driven by excellence. We take immense pride in what sets us apart - our exceptional leadership, a warm and friendly work environment, and a reputation that we've worked hard to...

  • Certified Nurse Assistant, CNA

    3 months ago

    Mantua Township, United States The Center for Rehabilitation & Nursing at Washington Township Full time

    The Center for Rehabilitation & Nursing at Washington Township is looking for Certified Nurse Assistant, CNA to join our incredible team!We're not just a workplace; we're a community driven by excellence. We take immense pride in what sets us apart - our exceptional leadership, a warm and friendly work environment, and a reputation that we've worked hard to...

  • Travel Nurse RN

    2 weeks ago

    Township of Washington, United States AHS NurseStat Full time

    NurseStat is looking for a Long Term (Travel) Labor & Delivery RN in Washington Township, NJ.This is a 13 week assignment scheduled to start on 10/07/2024 and run through 01/06/2025.You must be licensed in the state of NJ. The position does accept Compact licenses.Estimated weekly pay includes projected hourly wages and weekly meal and lodging per diems for...

  • Sales Representative-Washington, D.C. Area

    2 months ago

    Washington, United States Genesse Scientific Corporation Full time

    Job DescriptionJob DescriptionDescription:About the CompanyAs a life science company and a leading supplier to global research markets, we offer a comprehensive product portfolio along with outstanding hands-on customer service to ensure every laboratory has the tools and support they need. Our markets include pharmaceutical and biotechnology businesses,...

  • YMCA Anthony Bowen Membership Service Representative

    2 weeks ago

    Washington, United States YMCA of Metropolitan Washington Full time

    The YMCA of Metropolitan Washington is one of the largest charities in the DC area. The Y serves as an anchor in the community offering programs and services encompassing youth development, healthy living, and social responsibility. Position: Membership Service Representative (part-time) Salary: $17.50/hr The YMCA of Metropolitan Washington is a leading...

  • Branch Member Service Associate

    2 weeks ago

    Washington, United States Nasafcu Full time

    As a Branch Member Service Associate in our Washington, DC location, you will deliver exceptional customer service in our branches while successfully promoting and selling NASA FCU products and services. You must possess proven customer service skills; strong verbal communication; and above all, a desire to help others. The Branch Member Service Associate...

  • Human Resource Officer

    4 weeks ago

    Whitehall Township, United States Whitehall Township Full time $70,000 - $80,000

    Job DescriptionJob DescriptionBenefits: Capital Blue Cross Medical (Medical Reimbursement if Waived), Dental, Vision, 457, LTD, STD, Life, ADD, Pension, Vacation, Sick, Paid Personal, and Paid Holidays, Longevity Pay, Attendance Bonus IncentivesGENERAL PURPOSEPerforms a variety of administrative and professional work in coordinating personnel and benefit...

  • YMCA Anthony Bowen Membership Service Representative

    2 weeks ago

    Washington, United States YMCA of Metropolitan Washington Full time

    The YMCA of Metropolitan Washington is one of the largest charities in the DC area. The Y serves as an anchor in the community offering programs and services encompassing youth development, healthy living, and social responsibility. Position: Membership Service Representative (part-time) Salary: $17.00/hr The YMCA of Metropolitan Washington is a leading...

  • YMCA Anthony Bowen Membership Service Representative

    2 weeks ago

    Washington, United States YMCA of Metropolitan Washington Full time

    The YMCA of Metropolitan Washington is one of the largest charities in the DC area. The Y serves as an anchor in the community offering programs and services encompassing youth development, healthy living, and social responsibility. Position: Membership Service Representative (part-time) Salary: $17.00/hr The YMCA of Metropolitan Washington is a leading...