Community & Events Manager

2 months ago

New York, United States Aircall Full time

Aircall is a place where voices are valued.


Backed by over $220 million of investment since 2015, we create technology that fuels accessible, transparent and collaborative communication to empower our base of 18,000+ customers (and growing) to make authentic, human connections.


Conversation is a cornerstone of our culture. Wherever our people find themselves in the Aircall world – Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, or at home – everyone has a voice that is valued.


Whatever your background, wherever you’re from – we want you to join the conversation. Let’s talk.


Aircall is looking for a Community & Events Manager to join the marketing team based in our NYC office. Ideally you will have 5+ years of experience running marketing events and programs with a passion for connecting with customers and prospects in a community-led framework.


As the Community and Events Manager, you will be responsible for creating and maintaining a vibrant and engaged community around our brand. You will be the driving force behind organizing and hosting events, both virtual (aka webinars) and in-person (from tradeshows to intimate dinners), that bring our community together to learn, connect, and have fun. Your role will be pivotal in building brand loyalty, increasing customer engagement, and driving growth.


This position can be based in the Bay Area or in our NYC HQ.

What you can expect

  • Plan and execute community events & webinars, including coordination with alliance and channel partners, regional marketing leads, and the brand team.
  • Organise, run and host events, both virtual and in-person including live shows, webinars, workshops, sponsored events, customer events and networking events
  • Create a global event & webinar calendar, including promotion plan, production workbacks, stakeholder alignment and measurements of success 
  • Delivery of events such as webinars and trade fair presence in order to drive pipeline, including the creation of event-in-a-box toolkits for internal (regional) and external (channel) stakeholders
  • Develop, implement, and iterate on strategies that drive community acquisition across both users and prospects within our market
  • Leverage community to identify and cultivate champions for Aircall that act as an extension to our brand Event budget and PO management 
  • Event tracking, analysis and reporting, providing insights and recommendations for an iterative, scalable approach to improving future events.
  • Analyse community member growth, engagement and revenue impact
  • Leverage Ai for efficiencies

What we’re looking for

  • A minimum of 5 years of experience of B2B Marketing or SaaS required 
  • Higher education (e.g. Bachelor’s degree) in Business, Marketing or related fields
  • Experience in planning, executing and reporting on the success of marketing events
  • Customer-obsessed, experience in leveraging community to drive product advocacy
  • Experience in partner marketing & co-marketing with third parties 
  • Proactive team player with positive attitude
  • Proficient in project management skills and tools.
  • Experience of working cross-functionally with Marketing and Sales teams as well as external agencies to deliver projects successfully 
  • Excellent written and verbal communication skills in English
  • Hands-on and data driven mindset with strong organisational skills
  • Experience or working knowledge of CRM and marketing automation systems such as Salesforce, Marketo etc. will be highly advantageous 
  • Fluency in English required, French, Spanish, or German a big plus.

Aircall is constantly moving forward. We’re building new roads to complete our journey, and we’re taking people with us who have the same builder mentality.


Let’s grow together: Aircall is a place for those who dare to be bold and seek responsibility, excellence, and the opportunity to push themselves to new heights.


We’re creating a place where great people trust one another and thrive together.


People flourish at Aircall and now is the time to be part of the team and the journey we’re on.


Why join us?


🚀 Key moment to join Aircall in terms of growth and opportunities

💆‍♀️ Our people matter, work-life balance is important at Aircall

📚 Fast-learning environment, entrepreneurial and strong team spirit

🌍 45+ Nationalities: cosmopolite & multi-cultural mindset

💵 Competitive salary package & equity

🏨 Medical, dental, and vision insurance is 100% covered

📈 401k plan with company matching

✈️ Unlimited PTO — take the time you need to come to work feeling great

⭐️ Wellness, commuter, and childcare reimbursements

💚 Generous parental leave policy


DE&I Statement: 

At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey. 


We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.


We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.


Want to know more about candidate privacy? Find our Candidate Privacy Notice here.

  • Catering Event Manager

    5 days ago

    New York, New York, United States Salsa Catering & Special Events Inc Full time

    Benefits:401(k)Dental insuranceHealth insurancePaid time offTraining & developmentVision insurance The Catering Event Manager is essential in ensuring the flawless execution of catering functions, ranging from intimate private events to extensive corporate gatherings. This role demands a proactive individual with exceptional organizational capabilities,...

  • Event Coordinator

    4 days ago

    New York, United States Salsa Catering & Special Events Inc Full time

    Job DescriptionJob DescriptionBenefits:401(k)Dental insuranceHealth insurancePaid time offTraining & developmentVision insurance The Catering Event Coordinator plays a crucial role in ensuring the seamless execution of catering events, ranging from small private gatherings to large corporate functions. This position requires a dynamic individual with...

  • Event Coordinator

    3 weeks ago

    New York, United States Salsa Catering & Special Events Inc Full time

    Benefits: 401(k) Dental insurance Health insurance Paid time off Training & development Vision insurance The Catering Event Coordinator plays a crucial role in ensuring the seamless execution of catering events, ranging from small private gatherings to large corporate functions. This position requires a dynamic individual...

  • Event Coordinator

    3 weeks ago

    New York, United States Salsa Catering & Special Events Inc Full time $57,000 - $62,400

    Job DescriptionJob DescriptionBenefits:401(k)Dental insuranceHealth insurancePaid time offTraining & developmentVision insurance The Catering Event Coordinator plays a crucial role in ensuring the seamless execution of catering events, ranging from small private gatherings to large corporate functions. This position requires a dynamic individual with...

  • Enterprise Account Executive

    2 months ago

    New York, New York, United States Culture Amp Full time

    Join our cause to enhance the world of workAt Culture Amp, we lead the way in employee experience platforms, transforming how millions of employees in thousands of companies shape a superior work environment. We empower organizations of all types and sizes to improve employee engagement, enhance performance management, and cultivate high-performing teams....

  • Culinary Events Support Specialist

    5 days ago

    New York, New York, United States Events by RHC Full time

    Events by RHC is a distinguished off-premise catering service located in New York City.With a focus on global flavors, contemporary dining experiences, and outstanding service, we deliver a fresh perspective on event catering.We are currently seeking an Events Kitchen Assistant. This role involves the preparation and finishing of both hot and cold dishes...

  • Culinary Events Support Specialist

    5 days ago

    New York, New York, United States Events by RHC Full time

    EVENTS BY RHC IS A DISTINCTIVE OFF-PREMISE CATERING SERVICE LOCATED IN NEW YORK CITY.With a focus on global flavors, contemporary dining experiences, and outstanding service, we deliver a fresh perspective on event catering.We are currently seeking an Events Kitchen Assistant. This role involves the preparation and finishing of both hot and cold dishes...

  • Culinary Events Support Specialist

    5 days ago

    New York, New York, United States Events by RHC Full time

    Events by RHC is a distinguished off-premise catering service located in New York City.With a focus on global cuisine, contemporary dining, and outstanding service, we offer a fresh perspective on event catering.We are currently seeking an Events Kitchen Assistant. This role involves the preparation and finishing of both hot and cold dishes in line with our...

  • Culinary Events Support Specialist

    5 days ago

    New York, New York, United States Events by RHC Full time

    Events by RHC is a distinguished off-premise catering service located in New York City.We draw inspiration from global cuisines, contemporary dining experiences, and outstanding service, delivering a modern approach to event catering.We are seeking to fill the position of Events Kitchen Assistant. This role involves the preparation and finishing of both hot...

  • Culinary Events Support Specialist

    1 week ago

    New York, New York, United States Events by RHC Full time

    Events by RHC is a distinguished off-premise catering service located in New York City.With a focus on global flavors, contemporary dining experiences, and outstanding service, we bring a fresh perspective to event catering.We are seeking to fill the position of Events Kitchen Assistant. This role involves the preparation and finishing of both hot and cold...

  • Culinary Events Support Specialist

    5 days ago

    New York, New York, United States Events by RHC Full time

    EVENTS BY RHC IS A PRESTIGIOUS OFF-PREMISE CATERING SERVICE LOCATED IN NEW YORK CITY.Driven by a passion for global flavors, contemporary dining, and outstanding service, we offer a fresh perspective on event catering.We are seeking to recruit an Events Kitchen Assistant. This role involves the preparation and finishing of all hot and cold dishes according...

  • Catering Event Coordinator

    2 days ago

    New York, New York, United States Salsa Catering & Special Events Inc Full time

    About the RoleThe Catering Event Coordinator plays a pivotal role in delivering memorable dining experiences and ensuring the success of catering events for Salsa Catering & Special Events Inc. This position requires a proactive and detail-oriented individual who is passionate about hospitality and dedicated to exceeding client expectations.Key...

  • Director, Catering and Events

    3 months ago

    New York, United States Salsa Catering & Special Events Inc Full time

    Job DescriptionJob DescriptionAbout Us:We are an off-premises catering, food service, and special events company specializing in traditional Criollo cuisine. While Latino food is our specialty, Salsa also offers diverse menus for most cultural affairs.About the Role:The Director of Catering and Events is responsible for the successful development and growth...

  • Catering Event Specialist

    5 days ago

    New York, New York, United States Salsa Catering & Special Events Inc Full time

    Benefits:401(k)Dental insuranceHealth insurancePaid time offTraining & developmentVision insurance The Catering Event Specialist is essential in guaranteeing the flawless execution of catering functions, whether they are intimate private events or extensive corporate gatherings. This role demands a vibrant individual with outstanding organizational...

  • Director, Catering and Events

    1 month ago

    New York, United States Salsa Catering & Special Events Inc Full time

    Job DescriptionJob DescriptionBenefits:401(k)401(k) matchingDental insuranceHealth insurancePaid time offTraining & developmentVision insuranceAbout Us:We are an off-premises catering, food service, and special events company specializing in traditional Criollo cuisine. While Latino food is our specialty, Salsa also offers diverse menus for most cultural...

  • Catering Event Specialist

    1 week ago

    New York, New York, United States Salsa Catering & Special Events Inc Full time

    Benefits:401(k)Dental insuranceHealth insurancePaid time offTraining & developmentVision insurance The Catering Event Specialist is essential in orchestrating successful catering functions, ranging from intimate private events to extensive corporate gatherings. This role demands a proactive individual with exceptional organizational capabilities, meticulous...

  • Junior Communications Specialist

    5 days ago

    New York, New York, United States Malibu Events Promotions Full time

    Embark on Your Communications Journey: Entry-Level Role AvailableAre you passionate about connecting with people through the power of words?We are seeking a motivated and creative Entry-Level Communications Representative to contribute to our vibrant team at Malibu Events Promotions. In this position, you will be instrumental in developing effective...

  • Junior Communications Specialist

    1 week ago

    New York, New York, United States Malibu Events Promotions Full time

    Embark on Your Communications Journey: Entry-Level Representative OpportunityAre you passionate about effective communication and relationship building?We are seeking a motivated and skilled Entry-Level Communications Representative to become an integral part of our team at Malibu Events Promotions. In this position, you will contribute significantly to...

  • Junior Communications Specialist

    1 week ago

    New York, New York, United States Malibu Events Promotions Full time

    Kickstart Your Career in Communications: Entry-Level Position AvailableAre you passionate about effective communication and relationship building?We are seeking a motivated and creative Entry-Level Communications Representative to become an integral part of our team at Malibu Events Promotions. In this role, you will contribute to the development of...

  • Junior Communications Specialist

    1 week ago

    New York, New York, United States Malibu Events Promotions Full time

    Embark on Your Career in Communications: Entry-Level Role AvailableAre you passionate about effective communication and relationship building?We are seeking a motivated and skilled Entry-Level Communications Representative to contribute to our vibrant team at Malibu Events Promotions. In this position, you will be instrumental in developing meaningful...