Current jobs related to Call Center Representative - American Fork - Fidelity Investments

  • Payment Center Representative

    4 weeks ago

    American Fork, United States Springbrook Holding Company LLC Full time $17 - $19

    Job DescriptionJob DescriptionWhy Xpress Bill PayXpress Bill Pay is an online nationwide company that provides fast, secure, and convenient online bill payment solutions. Founded in 2005 and located in American Fork, Utah, Xpress Bill Pay has developed an innovative web-based online payment system. This system makes it easy for large and small organizations...

  • Customer Service Representative

    2 weeks ago

    American Fork, Utah, United States Contact Center Hiring Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our Contact Center team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesCustomer Service: Respond to customer inquiries and resolve issues...

  • Marketing Team Representative

    2 weeks ago

    American Fork, Utah, United States Beaches Tanning Center Full time

    About UsBeaches Tanning Center is a dynamic and growing company that is passionate about providing exceptional customer experiences. We are seeking a highly motivated and enthusiastic individual to join our team as a Marketing Team Representative.Job SummaryThe Marketing Team Representative will be responsible for representing our brand within the community,...

  • Customer Service Representative

    2 months ago

    American Fork, United States Contact Center Hiring Full time

    Job DetailsJob Location American Fork In Office - American Fork, UT Position Type Full-Time/Part-Time Salary Range $18.00 - $20.00 Hourly DescriptionCustomer Service Representative - In American Fork, UT We are in the "People Business". What does that mean? It means we are constantly on the hunt for more of the best and brightest personalities to join our...

  • Customer Service Representative

    7 days ago

    American Fork, Utah, United States Contact Center Hiring Full time

    Customer Service Representative Job DescriptionWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our contact center, you will be responsible for providing exceptional customer experiences through phone, email, and live chat interactions.Key Responsibilities:Respond to...

  • Sales Representative

    2 days ago

    American Fork, Utah, United States Autoweb Full time

    Job Title: Sales RepresentativeWe are seeking a highly motivated and results-driven Sales Representative to join our team at Autoweb. As a Sales Representative, you will be responsible for growing sales in our marketplace by networking, qualifying prospects, and closing deals.Key Responsibilities:Prospect and qualify new sales through cold email/calling and...

  • Customer Service Ambassador

    2 weeks ago

    American Fork, Utah, United States Contact Center Hiring Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our dynamic team at Contact Center Hiring. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesCustomer Interaction: Respond to...

  • Business Development Representative

    2 weeks ago

    American Fork, Utah, United States LVT Corp Full time

    About LVT CorpLVT Corp is a pioneering company dedicated to enhancing global security and safety through cutting-edge, rapidly deployable security hardware and software solutions. Our innovative, enterprise-grade safety and security ecosystem empowers businesses to secure any physical environment with intelligent automation and actionable insights. As a...

  • Customer Service Representative

    2 weeks ago

    American Fork, Utah, United States M-CON MANAGEMENT, LLC Full time

    {"title": "Customer Service Representative", "description": "At M-CON MANAGEMENT, LLC, we are seeking a highly organized and customer-focused Customer Service Representative to provide exceptional service and ensure smooth administrative operations. The ideal candidate will be the first point of contact for our clients and visitors, handling multiple tasks...

  • Business Development Representative

    2 weeks ago

    American Fork, United States LVT Corp Full time

    ABOUT LVTLVT is on a mission to make the world safer and more secure through rapidly deployable security hardware that runs on our proprietary SaaS platform. Our enterprise-grade safety and security ecosystem makes it easy to secure essentially any physical environment through intelligent automation and actionable insights. As an industry leader in the IoT...

  • Sales Development Representative I

    2 months ago

    American Fork, United States Skipio Full time

    Job DescriptionJob DescriptionSkipio is hiring for a full-time Sales Development Representative I. As a Sales Development Representative I, you'll focus on outbound sales outreach to develop new business opportunities. You'll engage with potential clients and build relationships to set demo and consulting appointments.This is an entry-level sales...

  • Business Development Representative

    2 weeks ago

    American Fork, United States LVT Corp Full time

    ABOUT LVT LVT is on a mission to make the world safer and more secure through rapidly deployable security hardware that runs on our proprietary SaaS platform. Our enterprise-grade safety and security ecosystem makes it easy to secure essentially any physical environment through intelligent automation and actionable insights. As an industry leader in the IoT...

  • Marketing Team Member

    2 weeks ago

    American Fork, United States Beaches Tanning Center Full time

    JOB OVERVIEW: Ready to make some waves and help turn the tide? Beaches Tanning Center is on the lookout for dynamic Marketing Team Members who are eager to spread the warmth of our brand throughout the community. As a Marketing Team Member, you'll be at the forefront of our efforts to connect with local businesses and potential customers, driving traffic to...

  • Customer Service Representative

    4 days ago

    American Fork, Utah, United States M-CON MANAGEMENT, LLC Full time

    Job SummaryM-CON MANAGEMENT, LLC is seeking a highly organized and customer-focused Receptionist/Customer Service Representative to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional service and ensuring smooth administrative operations.Key ResponsibilitiesFront Desk ManagementGreet and...

  • Business Development Representative

    1 week ago

    American Fork, Utah, United States LVT Corp Full time

    About LVT CorpLVT Corp is a pioneering company dedicated to enhancing global safety and security through innovative, rapidly deployable security hardware and software solutions. Our cutting-edge SaaS platform empowers businesses to secure their environments with intelligent automation and actionable insights.About This RoleAs a Business Development...

  • Sales Development Representative

    3 weeks ago

    American Fork, United States Springbrook Holding Company LLC Full time

    Job DescriptionJob DescriptionWhy Springbrook:Springbrook Software is the premier provider of cloud-based ERP and payments solutions tailored for local government entities and special districts. For over three decades, we have been pioneers in setting operational standards for small to medium-sized municipalities and utility districts, focusing on...

  • Business Development Representative

    2 days ago

    American Fork, Utah, United States LVT Corp Full time

    About LVT CorpLVT Corp is a pioneering company dedicated to enhancing global safety and security through innovative, rapidly deployable security hardware and a proprietary SaaS platform.Our cutting-edge safety and security ecosystem empowers organizations to secure physical environments with intelligent automation and actionable insights.As a leader in the...

  • Customer Service Representative

    3 weeks ago

    American Fork, Utah, United States Roth Staffing Companies Full time

    About the RoleWe are seeking a highly skilled Customer Support Analyst to join our team at Roth Staffing Companies. As a key member of our support team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesRespond to customer inquiries in a timely and accurate manner, providing solutions to their...

  • Customer Service Representative

    4 weeks ago

    American Fork, Utah, United States Roth Staffing Companies Full time

    About the RoleWe are seeking a highly skilled Customer Support Analyst to join our team at Roth Staffing Companies. As a key member of our support team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesRespond to customer inquiries in a timely and accurate manner, providing solutions to their...

  • Counter Sales Representative

    4 months ago

    American Fork, United States Gustave A Larson Company Full time

    Job DescriptionJob DescriptionWe here at the Gustave A Larson Company are looking our next team member to join us as a Counter Sales Representative. What qualities are we looking for?We are an HVAC/R wholesale distributor throughout the Midwest and Mountain States, including American Fork and Utah County. We thrive on being customer service oriented, being...

Call Center Representative

4 months ago

American Fork, United States Fidelity Investments Full time
Job Description:
Customer Relationship Advocate Career Development Experience

Join our team of Customer Relationship Advocates (CRA) for a variety-filled experience where you'll have dedicated time to focus on growth, career development and renewal while you support our customers by taking inbound calls. Are you interested in Financial Services? This might be the right opportunity for you.....This first-of-its-kind experience supercharges your early career and growth at Fidelity with personalized support, knowledgeable career guides and celebration of your achievements, while learning about Fidelity and building skills and experiences. In this role, you will assist our clients with a broad range of needs including answering questions about account balances, making withdrawals, transferring funds, identifying resources, and placing trades.

Would you like to learn more about the Customer Relationship Advocate position? Take our virtual experience and learn what it is like to work in this role. Click here to experience what it is like to work in this role..

What to expect...

As a new CRA, you'll learn about the financial services industry, develop your skills, and gain new experiences.
First four months, prepare to become a FINRA (Financial Industry Regulatory Authority) Registered Representative by studying for and obtaining your SIE, Series 7 and 63 licenses, fully paid for and sponsored by Fidelity. This includes paid, on-the-job study time, with readily available resources that you can take advantage of including licensing coaches and group workshops. These exams can be challenging but we are here to help Subsequent months, begin taking customer calls with increasing complexity over time to develop and hone your skills. Engage in dedicated time each week to connect and refuel - by exploring the career center, networking with colleagues, taking online classes, and more As you gain confidence and develop proficiency serving customers, get more variety in your work week by spending time building advanced skills aligned with the next role that interests you.
Advantages of our career development experience...

You are learning. We provide all the training you need to develop the skills needed to service our customers and study for your FINRA licensing exams You don't need a finance background or college degree to succeed in this role. Prepped with our licensing roadmap, own your success by studying for the exams at an individualized pace with dedication and commitment.

You are celebrated. Your achievements will be recognized and celebrated as you progress through this career development experience. Our inclusive culture empowers associates to achieve success while building a supportive network.

You are growing. From day one you'll have the support and structure to plan for your future at Fidelity. The career coaching you will receive will help you understand the array of career opportunities at Fidelity and chart a course to help you grow in a personalized career path.

You can explore. You'll experience variety in your work with dedicated time for development activities and doing work that goes beyond answering customer calls so you can discover the next step in your career. As you continue to grow, you can become eligible for career mobility opportunities.

The Skills You Bring
Desire to establish rapport and relationships with customers and the team through effective communication Experience in customer service, call center, or financial services preferred A strong interest in financial services Exceptional Problem-solving skills and a demonstrated history of overcoming academic or professional challenges Ability and flexibility to work in a "hybrid" work setting, both at home and in office Comfortable with technology and ability to navigate multiple systems simultaneously Ability to handle different types of situations, emotions and conversations driving towards a resolution suitable for all Aptitude to complete our industry-leading paid development experience will fully prepare you to engage with customers while taking the SIE, Series 7 Top Off and Series 63 exams Enthusiasm for continuous learning and dedication to studying and applying new concepts, learning quickly and retaining information to assist with decision-making
The Value You Deliver
Demonstrate empathy and passion for helping people and ensure an excellent customer experience through a phone interaction Service varied customer needs, including balance inquiries, money movement, trading, and more Answer questions and provide resources to deepen client understanding and build confidence
Our Investments in You

are crafted to help you and your loved ones strike the perfect balance. Here are a few featured benefits (not all benefits are listed): Maternal and Parental Leave, Tuition Reimbursement, Student Loan Assistance, 401(K) 7% match, Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Time off, Commuter Benefit Program, Backup Dependent Care, Charitable match, Concierge Services, Wellness Program, and Fitness Reimbursement.

Sound too good to be true? See for yourself and learn more about our benefits offerings:
Click to hear from a few of our associates about the outstanding benefits Fidelity offers: Click here for a local news story about how we are helping our
Certifications: You will be given paid time and support to obtain SIE - FINRA, Series 07 - FINRA, Series 63 Required to obtain within the first 3.5 months

Learn More:
Certifications:Series 07 - FINRA, Series 63 - FINRA
Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.

Join Us

At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a , we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined.

blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, , and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

We invite you to Find Your Fidelity at .

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to .
We welcome those with experience in jobs such as Accounts Payable Clerk, Senior Accountant, and Billing, Cost, and Rate Clerk and others in the Accounting and Finance to apply.