Housekeeping Supervisor

3 months ago

Minneapolis, United States Guthrie Theater Full time
Description Housekeeping Supervisor (Full-Time) Reports to: Environmental Services Manager Compensation: $18.50 per hour plus benefits THE ORGANIZATION The Guthrie Theater engages exceptional theater artists in the exploration of both classic and contemporary plays connecting the community we serve to one another and to the world. Through its extraordinary artists, staff and facility, the Guthrie is committed to the people of Minnesota, and from its place, rooted deeply in the Twin Cities, influences the field as a leading 21st century arts organization. Every year more than 500 people, both on stage and off, help ensure our success in creating and supporting the highest level of theater. As an organization, we are committed to our values of Artistic Excellence; Community; Diversity, Equity, Inclusion, and Accessibility; and Fiscal Responsibility. LAND ACKNOWLEDGMENT The Guthrie Theater would like to acknowledge that we gather on the traditional land of the Dakota People and honor with gratitude the land itself and the people who have stewarded it throughout the generations, including the Ojibwe and other Indigenous nations. THE POSITION The Housekeeping Supervisor will lead and supervise housekeepers on shift to ensure that building cleanliness and sanitation standards are met. The Housekeeping Supervisor ensures a positive overall impression of the Guthrie Theater through ensuring that appropriate cleaning and sanitation standards are maintained. This position works with the Environmental Services Manager and other staff members to ensure that building maintenance requirements are met. All employees are expected to center, model and champion the Guthrie's core values of Artistic Excellence; Community; Diversity, Equity, Inclusion and Accessibility; and Fiscal Responsibility.

This position is full-time, non-exempt and benefits eligible. Compensation for this position is $18.50 per hour plus benefits. As the theater operates daily and is focused on patron and program needs, a flexible schedule is required but the typical schedule for this role will be Tuesday (4:00pm - 12:30am), Wednesday, Friday, Saturday, Sunday from 8:00am - 4:30pm (Off Mondays and Thursdays).

The Guthrie is an Equal Opportunity Employer. We are committed to building an equitable environment that finds strength in diversity of identity, experience and perspective. We are dedicated to hiring and developing talented teams which are inclusive and welcoming to individuals with different backgrounds, thoughts, and abilities. Applicants from populations underrepresented in the theater field are strongly encouraged to apply. PRIMARY DUTIES AND RESPONSIBILITIES 1. Housekeeping Services
  • Supervise as well as carry out the cleaning and sanitation activities of the Guthrie Theater.
  • Set and maintain a high cleanliness/sanitation standard of excellence.
  • Create and complete work priorities, daily work lists, and routines for housekeeping staff which may include the following:
    • Window and glass cleaning
    • Cleaning restrooms (including toilets and urinals)
    • Vacuuming and sweeping
    • Scrubbing and mopping floors
    • Carpet cleaning
    • Cleaning upholstery
    • Washing walls
    • Cleaning escalators
    • Emptying trash and recycling containers
    • Cleaning and care of various surfaces throughout the building
  • Follow policies and procedures for housekeeping in accordance with applicable codes and regulations.
2. Vendor, Supplies and Safety Compliance
  • Ensure that housekeeping supplies and equipment are maintained and kept at appropriate levels and standards.
  • Restock paper products for employee and patron areas throughout the building.
  • Use chemicals safely and effectively, according to specifications. Report issues or concerns promptly.
  • Notify the Environmental Services Manager concerning the need for identified building maintenance.
  • Assist Guest Services as needed through housekeeping best practices to maintain patron comfort and safety.
  • Maintain appropriate housekeeping records to successfully complete inspection protocols.
  • Practice the established housekeeping program to prevent and control the contact and spread of infection.
  • Operate and maintain power custodial equipment in a safe manner regarding one's self and the building.
3. Leadership and Supervision
  • Lead, manage and supervise the performance of housekeepers when the Environmental Services Manager is not on shift.
  • Create weekly employee work schedules to ensure maximum cleanliness of the facility.
  • Actively participate in fostering a work environment centering the Guthrie's core values of Artistic Excellence; Community; Diversity, Equity, Inclusion and Accessibility; and Fiscal Responsibility.
  • Attend department meetings to communicate pertinent information along to the employees.
  • Coach and develop staff members by monitoring employee productivity, providing constructive feedback and facilitating conflict resolution among employees.
  • Cross-train in Facilities Assistant roles and responsibilities and cover duties as needed. These duties include but are not limited to: monitoring boilers and other HVAC equipment in mechanical rooms and reporting any observed mechanical issues to the Engineering department; changing light bulbs and the operation of small power tools.
ESSENTIAL KNOWLEDGE AND QUALIFICATIONS
  • Must possess a high degree of reliability.
  • Prior experience serving in a supervisory capacity at large complex facility. Formal, informal and cross-disciplinary experiences will be considered.
  • Experience with the care of and cleaning various surfaces and materials.
  • Working knowledge of operating, maintaining and repairing power custodial equipment.
  • Knowledge of OSHA work place safety practices.
  • Boilers license required, or ability to obtain boilers license in the first 6 months of hire for monitoring purposes.
  • Demonstrated understanding of required procedures and protocols in regard to safe use of chemicals and equipment.
  • Must possess a high attention to detail in order to lead a team to complete tasks successfully.
  • Must have prior experience communicating effectively and maintaining a positive attitude toward staff, guests and volunteers.
  • Can work independently and also can quickly redirect efforts to new tasks when job reassignments occur.
  • Must have a resistance to dust and cleaning chemicals, as they are encountered on a daily basis.
  • Can lift, squat, kneel, reach, and be on your feet for the entirety of your shift.
  • Must be willing and able to work flexible hours/days reflective of the dynamic schedule of a theater.
  • Experience with and commitment to working with individuals and teams that exemplify diversity of identity, experience, and perspective, including but not limited to race, color, gender, gender identity, gender expression, age, family and/or marital status, creed, religion, ancestry, disability, national origin, sexual orientation or sexual identity, veteran status, genetic information, pregnancy, body size/type, status with regard to public assistance or any other basis protected by federal, state or local law.
Applicants must submit a resume to be considered for the position. THE LOCATION The Guthrie Theater is located in the historic Mill District along the Mississippi River in Minneapolis, Minnesota. As the largest city in the state, Minneapolis offers a large variety of parks, lakes, great food, festivals, malls and more. WHY SHOULD I APPLY? Be a part of a leading non-profit organization that is committed to serving not only the local Twin Cities community but the industry as a whole. In addition to a competitive salary, the Guthrie offers top-notch employee benefits and staff perks. Competitive Benefits Health insurance Dental insurance Vision insurance Health Savings Accounts (HSA) Employer contributions to HSA Flexible Spending Accounts (FSA) Dependent Care FSA Group Life Insurance Voluntary Life Insurance Long Term Disability Short Term Disability Employee Assistance Program 403(b) Retirement Plan (with employer match up to 4.5% after one year of service) Transportation Subsidized passes for Metro Transit buses and trains Discounted pre-tax monthly ramp parking Discounted bike locker rental Paid Time Off Generous Paid Time Off (PTO) Volunteer Time Off (VTO) Complimentary Tickets To Guthrie productions Discounted Tickets To all shows produced by the Guthrie To some performances hosted by the Guthrie Classes and Camps Discounts to Guthrie classes and camps

Other Perks and Resources Guthrie Store discount Employee Affinity Groups Discounts at on-site restaurants and cafe Discounts at other local businesses

A NOTE FROM HUMAN RESOURCES Applicants must submit a resume to be considered for the position.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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